Excellent! The manager couldn't have been more helpful and same for Luis at the front desk. Check in was Fantastic and they shared a bunch of recommendations for our stay. Location is great within walking distance of main locations. Highly recommend
starstarstarstarstar Casper Hazel Sulliburger
Great location, but for that price rooms should have been bigger.
Liked · The hotel has an amazing location, it is next to the Retiro park (the main entrance) and Prado museum.
The staff was super kind and helpful.
Disliked · We were in a quadruple room, which really isn't made for 4 people. It could be good for 3, but 4 people in the room that size was really a crowd.
First as we entered the room some sheets weren't clean, but after we talked to the reception, they cleaned the room once again and changed the sheets (which was okay).
starstarstar Uros Poznan
Wonderful little gem in the heart of the most charming and exclusive part of Madrid, nestled between the Prado and the Barrio de Salamanca. Rooms and bath were beyond clean. Staff and management beyond charming. I loved the breakfast and the attention to detail of the staff. You can’t beat the location. Can’t wait to return.
starstarstarstarstar Gerhard Gross
Checking in and out was a breeze. Staffs were helfpul and always had a smile on their face. The room we had was comfortable and clean. Hair and body wash, dental kit, hairdryer provided. A pity there wasn't at least one complimentary bottle of water. Their breakfast selection is diverse, and one or two items will change daily so you don't get bored. The location of the hotel is in an affluent part of the city. Within walking distance you've got the High Street for shopping, a huge park for walks/runs, and a couple museums. However, getting to the eating areas will require you to walk much further. All in all, it's a hotel I recommend and would be back to stay.
starstarstarstarstar Nipone Siri
The staff were wonderful- friendly and efficient , nothing was too much trouble. The room was comfortable and clean and I loved that shower/hair products were available + toothbrush/toothpaste. We felt it was worth paying extra for breakfast - well organised, relaxed and great choices. In our opinion the hotel was in the nicest part of the city- lots of green space and trees, beautiful buildings and close to great museums/galleries. Not a great variety of places to eat but enough for a three day stay. Thanks to all the staff - you make this hotel great.
starstarstarstarstar Susan Hill
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