Really nice hotel and definitely upscale. And the staff was phenomenal! They were incredibly helpful, nice and welcoming to me and especially Talia. Minus 1 star because they don't have a microwave or bathtub in the room.
Pros:
- Large spacious room
- Bathroom lights have different settings
- Hotel crib was in our room already and it was sturdy. It also included a mattress.
Cons:
- Towels we're pretty rough
- No microwave (you have to rent one for a nightly fee)
- Location was not walkable to anything
- No bathtub (hard to give my toddler a bath)
starstarstarstar Deana Miller
We have stayed here twice now, and each time staff has been gracious, accommodating and friendly.
The “romance” package was a bit of a letdown for the price, but that was the only (small) disappointment in an otherwise exceptional stay.
We tried both restaurants and the spa, all were quite good. Of course, the food selection is much better at Kyndred Hearth than Ember and Ice, but that is to be expected.
We’ll definitely be back again!
starstarstarstarstar Tim Keller
Went for a friend's birthday gift of a spa weekend. The Sicilian Tangerine 🍊 shower supplies smell amazing! So impressed by the surprise cupcake and bottle of champagne that greeted the birthday girl when we arrived in our room. If you want a microwave, you might have to ask for one for your room. Pool (inside) was empty every time we went by. If you pay for a spa service, you can use the "spa playground " (what I named it) during spa hours that day. That includes a sauna, steam room, salt room, outdoor whirlpool. I would say the massage/facial services were great, but not so great that I'd choose to go there just for the service instead of a just-as-good massage/facial for 50% -75% less in the non-spa market. Very relaxing weekend and just what we all needed. Ate at the hotel restaurant at 5 and able to walk in on a Saturday night and be seated. They were booked the rest of the night with reservations.
starstarstarstar Krista Heinz
Stunningly beautiful hotel! Amazing design work, the rooms are spacious with high ceilings and floor to ceiling windows, and the beds are comfortable. Great restaurants on site as well. Will absolutely stay again next time I’m in the area.
PS: the front desk manager on 9/27/22 (didn’t get his name) was incredibly helpful and courteous.
starstarstarstarstar Andrew Garcia
Stayed at hotel for honeymoon and it was perfect. Amazing food delivered to the room from the restaurant, all staff were friendly and accommodating. Everything was clean and loved the suite, the tub is large enough even my 6’5” hubby was able to comfortably relax and bathe. The common area was luxurious so it was nice to have a quiet meal in the room one night and play cards with a local friend. Definitely want to go back! The rooftop bar was amazing as well!!
starstarstarstarstar Felix
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