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star star star Calle 56 10b-86, Barranquilla, Colombia 080011, Colombia
Excelente
Ambientefamiliarbuena atención
Excelente
Ambientefamiliarbuena atención
Ambiente familiar buena atención
Excelente atendimento, instalações praticamente novas reformadas, possuem amplo estacionamento. Para melhorar o controle da tv na recepção.
Excellent attention, practically new remodeled facilities, they have ample parking. To improve that the tv is controlled from reception.
Excelente atención, instalaciones remodeladas prácticamente nuevas, tienen parqueadero amplio. Por mejorar que la tv se controla desde recepción.
Excellent attention, practically new remodeled facilities, they have ample parking. To improve that the tv is controlled from reception.
Não sei por onde começar.Primeiro: não havia kit sanitário no quarto (esclarecendo que reservamos a suíte de máximo conforto)Segundo: eles não tinham material de limpeza, como papel higiênico, sabonete, xampu.Terceiro: eles não tinham serviço de televisão porque segundo ele foi danificado há várias semanas e para piorar a situação a televisão não era inteligente para conectar o telefone.Quarto: o café da manhã que está incluso em todas as páginas; na hora de tomar (dentro dos horários indicados), saíram com a desculpa de que por ser feriado não tinham serviço de café da manhã.Quinto: a atenção das recepcionistas foi completamente ignorada pelos clientes / hóspedes do hotel. E como se isso não bastasse, o telefone do quarto para ligar para a recepção não funcionava.Que decepção ter tomado a decisão de reservar naquele hotel. Eu não recomendo nada!
No sé por donde empezar.Primero: no había kit de aseo en la habitación ( aclarando que reservamos la habitación suite de máxima comodidad)Segundo: no tenían útiles de aseo como papel higiénico, jabón, shampoo.Tercero: no tenían servicio de televisión porque según estaba dañado hace varias semanas y por si fuera poco el televisor no era smart para conectar el teléfono.Cuarto: el desayuno que en todas las paginas se encuentra incluido; al momento de tomarlo (dentro del horario indicado), salieron con la excusa de que por ser día festivo no brindaban el servicio de desayuno.Quinto: la atención de los recepcionistas era completamente desentendida del cliente/hospedados en el hotel. Y como si fuese poco, el teléfono de la habitación para llamar a recepción no servía.Que decepción haber tomado la decisión de reservar en ese hotel. No lo recomiendo para nada!!!
I do not know where to start.First: there was no toilet kit in the room (clarifying that we booked the suite of maximum comfort)Second: they did not have cleaning supplies such as toilet paper, soap, shampoo.Third: they did not have television service because according to it was damaged several weeks ago and to make matters worse the television was not smart to connect the telephone.Fourth: the breakfast that in all the pages is included; at the time of taking it (within the indicated hours), they left with the excuse that because it was a holiday they did not provide breakfast service.Fifth: the attention of the receptionists was completely ignored of the client / guests at the hotel. And as if that were not enough, the room phone to call reception was not working.What a disappointment to have made the decision to book at that hotel. I do not recommend it at all!
I do not know where to start. First: there was no toilet kit in the room (clarifying that we booked the suite of maximum comfort) Second: they did not have cleaning supplies such as toilet paper, soap, shampoo. Third: they did not have television service because according to it was damaged several weeks ago and to make matters worse the television was not smart to connect the telephone. Fourth: the breakfast that in all the pages is included; at the time of taking it (within the indicated hours), they left with the excuse that because it was a holiday they did not provide breakfast service. Fifth: the attention of the receptionists was completely ignored of the client / guests at the hotel. And as if that were not enough, the room phone to call reception was not working. What a disappointment to have made the decision to book at that hotel. I do not recommend it at all!
É um hotel tranquilo, muito limpo, a única coisa ruim é que não me informaram que tinham problemas com a televisão a cabo até depois de eu ter pago, achei muito desonesto
Es un hotel tranquilo, muy limpio, lo único malo es que no me informaron que tenían problemas con el cable de televisión hasta después que había pagado, me pareció muy deshonesto
It is a quiet hotel, very clean, the only bad thing is that they did not inform me that they had problems with the television cable until after I had paid, I found it very dishonest
It is a quiet hotel, very clean, the only bad thing is that they did not inform me that they had problems with the television cable until after I had paid, I found it very dishonest
Para uma rapidinha é adequado ...
Para un rapidin es apto...
O atendimento é bom mas o alarme toca muito, não deixa dormir e o wi-fi é péssimo
The service is good but the alarm sounds a lot, it does not let you sleep and the wi-fi is very poor
La atención es buena pero suena mucho la alarma no deja dormir y el wi-fi es muy deficiente
NÃO tive uma experiência agradável com eles. No meu quarto recebi a visita de um roedor que se "camuflou" dentro da falsa parede que guardava os cabos elétricos e telefónicos, naquela noite tive o contratempo, não trocaram o meu quarto porque não havia quem me reservasse um novo, como este que, naquela noite foi "cachorros". No dia seguinte fiz a reclamação na recepção e sugeri que não fosse gerada a cobrança daquela noite, ao que o hotel respondeu que não poderia devido a políticas e autorização da gerência ou administração.Eles me deixaram ver que tinham os certificados de fumigação e controle de pragas atualizados, mas isso não aconteceu lá.Para piorar a situação, quando saí do hotel no domingo e cheguei ao meu local de residência, cheguei com um surto nas costas que fez com que minha pele ficasse seca e rachada, essa foi a minha experiência com eles.Eu acho que o custo por noite é muito alto para a localização e local do hotel, eu sugiro reajustar esse preço.
I did NOT have a pleasant experience with them. In my room I had a visit from a rodent that "camouflaged itself" inside the false wall that kept the electrical and telephone cables, that night I had the mishap, they did not change my room because there was no one to schedule a new one for me. that, that night was "dogs". The next day I made the claim at the reception and suggested that the charge for that night not be generated, to which the hotel replied that they could not due to policies and authorization from management or administration.They let me see that they had the fumigation and pest control certificates up to date but it didn't happen there.To make matters worse, when I left the hotel on Sunday and arrived at my place of residence, I arrived with an outbreak on my back that caused my skin to be dry and cracked, this was my experience with them.I would think that the cost per night is too high for the location and place of the hotel, I would suggest to readjust this price.
NO tuve una experiencia agradable con ellos. En mi habitación tuve la visita de un roedor que se "camuflaba" dentro de la pared falsa que guardaba los cables eléctricos y de telefonía, esa noche que tuve el percance, no me cambiaron de habitación porque no había quien me agendara un nueva, así que, esa noche fue de "perros". Al otro día hice el reclamo en la recepción y sugerí que no se me generara el cobro de esa noche, a lo que el hotel respondió que no podían por políticas y autorización de la gerencia o administración.Me dejaron ver que tenían los certificados de fumigación y control de plagas al día pero no ahí no pasó.Para colmo de males, al abandonar el día domingo el hotel y llegar a mi lugar de residencia, llegué con un brote en la espalda que me generó resequedad y agrietamiento en la piel, esta fue mi experiencia con ellos.Pensaría que el costo por noche es muy alto para la ubicación y el lugar del hotel, sugeriría reajustar este precio.
Everything very clean and safe. Very friendly staff Only one point against; has no restaurant or shop to buy drinks and small things last minute.
Service is amazing, they're very kind and helpful! They even prepared Agua de Panela for me on the house , which is delicious. Price relation is good. The rooms are in good shape as the hotel is pretty new, wifi connection is perfect and breakfast is included (with Colombian coffee). They help you get transportation and fair taxi prices. The neighbourhood is not the best to be honest, but there's no need to be walking around it so as long as you take a taxi or Uber in and out of there you're good. The bed is a bit stiff and there's no hot water, but considering the very humid weather of Barranquilla you don't really need it. Shampoo, soap and towel are also included.
Calle 56 10b-86, Barranquilla, Colombia 080011, Colombia