Breakfast and service were ridiculous
They were even too lazy to get some milk from the gas station across the street. Rooms were smalling first but got fixed.
I like Hampton but this hotel west of Nashville doesn't even get close to Hampton standards!
star Big Strolch
I stayed overnight from 15-16 January 2023
The hotel was really basic but fit my needs: complementary breakfast and free parking. Those are the 2 primary amenities I look for when searching for hotels.
I arrived early and was able to check in since my room was ready. The front desk staff was pleasant and gave me a brief synopsis of the hotel. (In the morning, when we were getting breakfast, one of the guests had a child with an emergency, and the front desk staff called 911 and helped the guests until the paramedics arrived. She remained calm while communicating with the paramedics, all while trying to comfort the child).
The room was okay. The sheets were clean, and the beds were comfortable.
The gym was super small, but it got the job done. There I one treadmill, one Peloton bike, and one elliptical. There are 5 different medball weights and a pair of 2 pounds weight; that was the extent of the weights. There is also a water dispenser with the cone paper cups (I have not seen those cups in forever!!
Breakfast could have been better, but it was sufficient. The oats were watery, and the sausage looked overcooked and possibly reheated. The eggs looked good, but I was able to make waffles, and that was good enough for me.
Overall, it was a good stay, and I would stay here again if I'm ever in the area.
starstarstar Sandhya Marcia
Everything was fine EXCEPT that we are a family of 5 and selected a room type listed on the website as Sleeps 5. The are no rooms that sleep 5, as there are no rollaways and no couches in rooms with two beds. The front desk said the amenities list what's in each room--to say I should have known. I showed where it says right online "Sleeps 5." Rather than try to find another hotel after driving 7 hours, I shared a queen bed with my spouse and one of our kids. It didn't result in a restful stay.
starstarstar Reynolds Family
Probably the best customer service I have received at any Hilton hotel that I have stayed at over the years. They really go the extra mile for you here. DJ checked us in and he was fantastic! The 2 gentlemen that checked us out were super friendly as well. The only issue we had was the bath tub faucet was leaking. No biggie though. Other than that, everything was great. Keep up the good work guys! We appreciated it. See you next time.
starstarstarstarstar Dr. M
Terrible customer service, the air quality in the room was so bad I could only stay for a couple of hours before I gave up from the discomfort and went to another hotel that was the opposite and absolutely wonderful.
The room did not seem to be cleaned well and the hotel is strongly showing it's age. There were hairs all over the sheets and some dead bugs on top of the window ac unit. The room felt abnormally humid even compared to outside, it smelled damp/moldy. It does not seem like the old ac unit is even working. The ceiling had big (what I assume to be) water stains. The bed was very uncomfortable to top it all off. I could go on.
I've never had to complain about a hotel in my entire life, I hate complaining but this was ridiculous. I've stayed in nice cheap hotels and I've stayed in nice expensive hotels. I'm shocked a $180 a night Hampton Inn takes the cake for the worst hotel I've ever had the misfortune to visit. If you have any issues with your stay good luck getting help especially if the "night auditor" forgets you talked to them at 1:30am when you were upset you have to drive elsewhere in order to breathe comfortably so you can sleep when you're extremely tired already. Ugh!
star Jessica
Equipe atenciosa, bom café da manhã, quarto confortável, muito limpo e tudo funcionando.
starstarstarstarstar Ana Maria M R Antun
Eu fiquei hospedado no Hampton, dia 16 e 17 de junho de 2018 e fui tratado muito bem, o café da manhã, estacionamento gratuito o servico de guarto muito bom.Mas o problema aconteceu depois de deixar o hotel,me foi cobrado o valor de US$349,00, que fiquei sabendo que era referente a duas diárias que a Smiles não havia acertado com o hotel.Fiz a reserva usando o programa de milhagem.Comoa demanda se arrasta por mais de 1 mes e o hotel não tomou conhecimento em me devolver o dinheiro entrei em acôrdo com a Smiles e vão me creditar as milhase o valor pago em dinheiro pela reserva.Nao gostei da atitude o hotel e deixo meu protesto pelo ocorrido.Jose Maria Borges.Reserva SBB9V2C9e código de confirmaçáo do hotel é 92995428.
starstarstar José Maria Borges
We had just finished riding the Natchez Trace and needed a place to stay. Good location but a little pricey. It was a holiday weekend and we didn't have reservations. The desk clerk worked and got us a room.
starstarstarstar Maurice Rabalais
As camas são desconfortáveis, a luz brilhando através da meia sombra iluminava o quarto. Não conseguimos dormir muito. Não havia como bloquear a luz do estacionamento. Banheiro não estava limpo. Os preços foram aumentados devido ao fim de semana memorial. Por US$ 230 por uma noite eu esperava muito mais de uma pousada de Hampton. Esta foi a minha primeira estadia em um Hampton Inn, e qualquer estabelecimento Hilton e será definitivamente a minha última. Eu sou um viajante frequente de Nashville e não ficarei aqui novamente
starstar Steve Kerrigan
Entramos em 1 das camas não feitas. Sem wi-fi. Ligou para a mesa, ela explicou como redefini-lo, mas isso não funcionou. Ela era legal. Cama mais desconfortável que eu já dormi. As superfícies não estavam limpas. A pressão do chuveiro era incrível. O preço era ridículo $ 175. Deveria ser $85. Não vai voltar ou recomendar a outros.
star Jen Stanga
Muito feliz com este hotel. Depois de ler comentários e classificações em outros hotéis da área, decidi ficar neste hotel devido às classificações e comentários positivos. O hotel é muito limpo, os funcionários prestativos e a localização é ótima. Gostei do café da manhã também. Todos os pontos positivos para mim durante a minha estadia
starstarstarstarstar Steve Rigoni
Entré a 1 de las camas no hechas. No wifi. Llamó al escritorio, explicó cómo restablecerlo, pero eso no funcionó. Ella era agradable. La cama más incómoda en la que he dormido. Las superficies no estaban limpias. La presión de la ducha era increíble. El precio era ridículo $175. Debería haber sido $85. No volveré ni lo recomendaré a otros.
star Jen Stanga
Las camas son incómodas, la luz brilla a través de la media sombra que ilumina la habitación. No pudimos dormir mucho. No había manera de bloquear la luz del estacionamiento. El baño no estaba limpio. Los precios aumentaron debido al fin de semana conmemorativo. Por $230 por noche, esperaba mucho más de un Hampton Inn. Esta fue mi primera estadía en un Hampton Inn, y cualquier propiedad de Hilton y definitivamente será la última. Soy un viajero frecuente a Nashville y no me quedaré aquí de nuevo.
starstar Steve Kerrigan
Muy contento con este hotel. Después de leer comentarios y calificaciones en otros hoteles de la zona, decidí quedarme en este hotel debido a las calificaciones y comentarios positivos. El hotel está muy limpio, el personal es servicial y la ubicación es excelente. Disfruté el desayuno también. Todo lo positivo para mí durante mi estadía.
starstarstarstarstar Steve Rigoni
Beds are uncomfortable, light shining in through the half shade lit up the room. We wasn’t able to get much sleep. There was no way to block out thelight from the parking lot. Bathroom was not clean.Prices were raised due to memorial weekend. For $230 for a night I expected a lot more from a Hampton inn. This was my first stay at a Hampton inn, and any Hilton property and will definitely be my last. I’m a frequent traveler to Nashville and will not stay here again
starstar Steve Kerrigan
Walked in to 1 of the beds not made. No wifi. Called the desk, she explained how to reset it but that did not work. She was nice. Most uncomfortable bed I've ever slept in. Surfaces were not clean. Shower pressure was amazing. Price was ridiculous $175. Should have been $85. Will not return or recommend to others.
star Jen Stanga
Very happy with this hotel. After reading comments and ratings at other area hotels, I decided to stay at this hotel due to the positive ratings and comments. The hotel is very clean, the staff helpful, and the location is great. I enjoyed the breakfast as well. All positives for me during my stay
starstarstarstarstar Steve Rigoni
Lugar agradável, limpo e seguro para parar durante a noite. Muitos lugares para comer e perto da rodovia (mas pela falta de barulho você nunca saberia). O quarto era muito limpo e os móveis eram confortáveis e modernos. O banheiro era muito limpo também. Bom lugar para parar, foi um pouco caro em $ 149 + impostos para a noite, mas se limpo é altamente valorizado, você ficará feliz em pagar isso.
starstarstarstarstar Jg365
Un lugar agradable, limpio y seguro para pasar la noche. Muchos lugares para comer y cerca de la autopista (pero por la falta de ruido nunca lo sabrías). La habitación estaba muy limpia y los muebles eran cómodos y modernos. El baño también estaba muy limpio. Un buen lugar para detenerse, era un poco caro a $ 149 + impuestos por la noche, pero si la limpieza es muy valorada, estará feliz de pagar eso.
starstarstarstarstar Jg365
Nice, clean, safe place to stop off for the night. Plenty of places to eat and close to the highway (but by the lack of noise you would never know). The room was very clean and the furnishings were comfortable and modern. The bathroom was very clean as well. Nice place to stop, it was a bit pricey at $149+ taxes for the night but if clean is highly valued, you'll be happy to pay that.
starstarstarstarstar JG365
The hotel was clean and the staff were friendly.It is a convenient location and we felt right at home.Thank you Hampton Inn Bellevue for making our weekend great!
starstarstarstarstar Mandy Lloyd
Eu dei a este hotel um 3 porque no geral o quarto estava sujo. Você poderia ter feito apenas uma limpeza leve. Mas os cantos, aberturas estavam imundos. Além disso, a banheira não drenava adequadamente. As camas eram confortáveis no entanto o cobertor era muito áspero.
starstarstar Bob Johnson
Le di a este hotel un 3 porque en general la habitación estaba sucia. Es posible que solo se haya realizado una limpieza ligera. Pero las esquinas, los conductos de ventilación estaban sucios. Además, la bañera no drenaba correctamente. Las camas eran cómodas, sin embargo, la manta era muy áspera.
starstarstar Bob Johnson
I gave this hotel a 3 because overall the room was dirty.You could that the has only been light cleaning done. But the corners, vents were filthy.Plus the tub did not drain properly.Beds were comfortable however the blanket was very rough.
starstarstar Bob Johnson
Been here one night so far and they have been very helpful and kind thus far. Very kind and would recommend to all. Would definitely come here again if I visit in the future.
starstarstarstarstar Igal
A good experience during the COVID and the front desk clerk (John) put together a take away breakfast for me, which I really appreciated. Very clean and very convenient.
starstarstarstarstar John Hardman
Por la amabilidad de sus empleados
starstarstarstarstar Rosa Cruz
bueno bonito y barato
starstarstarstar Jose Luis
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