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star star star star star Km 18.5 Autopista Sur Parque Natural Punta Hicacos, Varadero, Atlantic Coast / North 42200, Cuba
Espetaculat
Espetacular espaço para férias coletivas m tudo o que precisam, deixa a desejar nos jantares temáticos
Comida má. Bebidas más. Edifício algo deteriorado.
Boa tarde, gostaria de agradecer, estive ai em fevereiro, infelizmente por três dias, excelente resort, atendimento espetacular, tudo com muito capricho, funcionários atenciosos, buffet com ótima qualidade e variedade, pretendo voltar.
Muito mau! Baratas andar pela comida. Hotelque mal merece duas estrelas.
Excelente hotel, todo de primera.
Everything was fantastic and awesome. They are open now (Feb 2021.) Recommend!
Never Cuba. My wife and I were traveling to Cuba, Varadero on January 3rd, 2021. The Cuban regulations require everybody who enters the country to undergo COVID-19 testing. We were tested in Varadero airport and I was tested positive for COVID-19 meanwhile my wife negative. None of us had any symptoms of COVID. As I was tested positive, I was sent to a hospital that was established in one of the hotels near Havana. In the hospitals I was able to communicate with many people that were been tested positive as me and brought to the same location. None of these people had any symptoms of COVID. Moreover, some of the people have been tested for COVID in different countries like the UK and Germany on the same date of arrival to Cuba and their tests from these countries were negative. After spending 5 days in the hospital in the room I was tested negative, so all the people who I was communicated with. This is a new scam of the Cuban government they testing positive a lot of people who come on vacation and bring them to hospital and at the end ask for the payment. I spend an additional 500 USD for staying in that hospital. My wife meanwhile was isolated in a hotel room. If you don’t want your vacation to be ruined do not go to Cuba as the chances been tested positive for COVID-19 is very high in this country.
Excelente hotel, grandes instalações agradáveis, muitas atividades para crianças, quartos espaçosos. Mas gostaria que a recepção me desse mais informações sobre horários, etc. E que as empregadas limparão pela manhã, e que teriam aberto pelo menos um restaurante temático, mas ainda se entende por pandemia. É um excelente local para descansar e ir com as crianças.
Excelente hotel, grande, lindas instalaciones, muchas actividades para los niños, habitaciones espaciosas. Pero me habría gustado que el la recepción me hubieran entregado más información sobre horarios, etc. Y que las mucamas realizarán el aseo durante la mañana , y que hubieran abierto al menos un restaurante temático, pero igual se entiende por la pandemia. Es un excelente lugar para descansar he ir con los niños.
Por todo elpersonal y la esmeradaatencion
Muy buen hotel, muy buena bebida y comida, mucha seguridad. Recomendado
Awful food, you have to line up for 15 minutes for a couple of eggs, toilet tank in the bedroom did not work, we have to open the tank cap to flush it all the time we use it. They run off of ice at the bar almost every night, one of the pools was closed for almost 2 days to clean it up. I don't recommend this place at all.
Absolutely worst experience. We have been at this Hotel years ago, when it was still RIU. We had a great time and the Hotel was clean, good food, service... So we thought even if the Name changed it wouldn’t be much different, but I was wrong. I can’t believe how quick you can run down a place. We had a very bad experience, dirty room, bed sheets, no warm water on 5 out of 7 days, way overcrowded, waited for food up to an hour. The towels on the floor wouldn’t be changed, instead put back on the holder. Long line up at the buffet, server would bring drinks when we finished eating, never ever again to this place.
Overall really good , The staff was really nice , good entertainment, good food etc ... I only give the hotel four stars because the ladie who cleaned my room, was very rude,she did not change the necessary towels, the sheets were stained , she didn’t give us the corresponding mini bar beverages, and when I complained to her, she was very rude to me. Also the room needs a lil repair . I was in a room near the large pool, not the main one but the one with the rock, on the third floor. I and my family had a very pleasant stay at the hotel, everything else wonderful. I highly recommend Memories Varadero. I really like it , when I can come back to Cuba , I would like to visit this hotel again .
Needs to be updated and kept cleaner desperately. May go back. If they update. Incredible beaches and people.
Mau, muito mau. Resort de 5 😕⭐️péssimo 👎
Estadia no Grand Memories Varadero entre os dias 27 de julho e 3 de agosto em pacote standart. Opinião geral: foi uma estadia muito má. 1. Quartos: ao longo da minha estadia fui alojada em dois quartos, no primeiro quarto (na zona standart) foi quando a minha má experiência iniciou, o AC estava estragado, haviam incetos por todo o lado, a banheira tinha duas baratas e a mobília estava partida, não cheguei a passar a noite no quarto pois exigi uma troca na hora, mudaram-me para um quarto "superior" na torre 21 em frente à piscina principal, o quarto tinha lençóis sujos com sangue, areia, perfume e cabelos, os candeeiros tinham "cocó " de incetos que formava uma espécie de estalactites, o quarto em geral cheirava a mofo e passamos a semana toda com problemas com o sistema de entrada c cartão e o AC que por vezes parava de funcionar. 2. Internet: quem vai para Cuba normalmente faz uma pesquisa prévia acerca do país, ao realizar a minha apercebi-me que poucos hotéis têm wifi e os que têm é pago, mas este hotel vende a internet mais cara que o preço legal estabelecido pelo estado cubano ( preço legal: 1cuc por hora| preço do hotel: 3cuc por 2horas). 3. Câmbio: eu levei euros para trocar e o câmbio era de 1.23 enquanto nos outros hotéis não era menor que 1.55, se foe viajar para Cuba com euros não troque dinheiro, caso vá a havana pode trocar algum visto que lá o cambio era de 1.89 no dia em que lá fui. 4. Comida: a comida parece ter toda o mesmo sabor, seja um estufado, um grelhado ou um assado, nada do que vai encontrar é fresco ( pode perguntar à gerente) como sabem o estado Cubano é comunista e toda a comida que os hoteis servem vem do mesmo sítio em camiões (significa que quem pagou por um hotel de 2 estrelas e quem pagou por um de 5 estrelas cai comer exatamente o mesmo) várias vezes questionei os funcionários porque é que a não serviam fruta fresca visto que tinham árvores de fruto no hotel e a resposta era sempre " o estado não deixa". Quanto aos restaurantes à la carte apenas aconselho dois, o Gourmet e o Asiático,a comida tinha sabor, era boa e apetitosa,quanto aos outros dois, o italiano e o tipico cubano, eram muito maus e não tinham literalmente NADA do que propunham na carta. 5. Bebidas: não tentem pedir nada que nao esteja no menu pois mesmo essas são mal preparadas, a culpa não é dos funcionários mas eles admitem que não têm cursos próprios, seja o barmen, a rececionista, a camareira ou qualquer outro funcionário têm todos exatamente o mesmo curso. 6. Funcionários: no geral foram simpáticos, principalmente porque eles sabem que quanto mais agradarem maior é a chance de receberem uma gorjeta, mas tenho de chamar à atenção à Nádia da receção e ao senhor que vende os cartões de internet pois dão uma imagem nogenta do hotel, são pessoas brutas e rudes que respondem mal aos hóspedes e que se acharem que não estão a ser percebidos vos insultam em espanhol. 7. O hotel: no tempo em que lá estive de 3 piscinas que o hotel têmno seu total se 2 estivessem ativas era uma grande sorte,estavam sempre a arranjaralgo diferente e não têm apoio suficiente, num hotel tão grande como este apenas 2 eletricistas, passei por 3 noites de tempestade em que o hotel ficou sem energia e varias torres se quartos nao tinham luz, inclusive dois restaurantes não tinham possibilidade de abrir pois não tinham luz. Era muita procura e pouca oferta, passavam-se 6h e o hotel diziasempre " só mais 30 min e resolvemos ". 8. A pobreza: os cubanos são um povo muito preguiçoso na sua maioria, não pensem que as pessoas que vos abordam na praia a pedir roupa, calçado e medicamentos que são pessoas pobres, pelo contrário. Essas pessoas vendem conchas enormes (é considerado tráfico) por 30 cuc cada, ao longo da semana observei um grupo que cada elemento vendia umas 6 apenas naquele pedacinho de praia, num país onde um médico ganha 150cuc por mês e aqueles pedintes fazem 180 por dia não pode haver pobreza, pedir é mais facil que trabalhar.
We had a great time at this resort.A few pros: the food is decent as long as you are not too picky, the staff is very friendly, and the maid service was top notch as well.A few cons: we arrived during a week when a lot of places have spring break so there were a LOT of drunk teenagers which wasn't our favorite so the next time we would book "Adults Only", the beach bar is located a bit further off of the beach then we prefer (minor). All around it was a very enjoyable vacation! 🙂
Muy buen hotel ubicado en la cuidad de Matanzas , Varadero pasando el delfinario al lado de Hotel Laguna Azul , un servicio excelente donde todo su personal es maravilloso las areas muy bonitas , las piscina muy grandes pero no estan totalmente limpia el agua se ve sucia de ambas que cuenta el hotel , las habitaciones mantienen unos tv antiguos el aire acondicionado no estan al 100 % , los baños tienen mal olor que sale por el lavamanos , el servicio de la mesa bufett excelente la comida muy buena variada y con calidad deben mejorar lo antes mencionado .
Had a great time! Would recommend to anyone.Food was as good la carte sushi was our favorite Decent room and bedRoom was pretty far from beach and there was no bar beach either. So they lost a star on that. also the resort is far from the town. $20 cab ride each way.
I went on my very first solo trip to this resort and I had an amazing time. I upgraded to the "Diamond Club" which was supposed to get me a better room, top-shelf liquor and a few other things. When I was brought to my room we realized that the maid hadn't gotten around to cleaning it yet, so they put me into another room that wasn't newly renovated like the first. But it was such a beautiful place that I really didn't care! The room had air conditioning and was meant for sleeping in, so I had everything I needed. My room was facing the pool bar, and it was a 3 minute walk to the ocean.The staff was amazing. They were all very friendly! The seemed to enjoy watching you have fun. Lots of genuine smiles. Great bartenders.There is a 24/h snack bar with desserts, hamburgers, hot dogs etc. I would recommend bringing your own bottle of ketchup, and a little jar of peanut butter. I only ever ate at the buffets because I was having so much fun. I just wanted to grab a bite to eat and then get back to it.Beaches were gorgeous, beautiful water. Would recommend goggles because the water is very salty.Yeah just overall an amazing experience, good vibes, would return no doubt!
Unfortunately Grand Memories Varadero is not very grand at all. This should be a 2 star resort at best. Everything is falling apart in this hotel and these is a lack of basic cleanliness. Dried pee in new rooms, dirty floors and sheets, dirty public bathrooms with doors that do not lock and no toilet paper. Bars running out of ice and cups. There are no towels for the bathroom in guest rooms, and when you ask, the workers just take from a new room waiting for new guests. All of block 12 is a dump and because we were a big room they threw us all in there. Cockroaches scared some of my family members. They put on a dinner for us because I was just married and after saying we did not eat seafood we were met with a menu full of seafood. People left to go to the buffet. This was my second trip there and I will never return.
Buenas instalaciones con entretenimiento asegurado, bufete variado y completo. La piscina grande y bien cuidado. A primera línea de playa y mucho entretenimiento garantizado. Desgraciadamente me tocó el bloque 20 y la habitación estaba muy descuidada, interruptores colgando, enchufes que no funcionan, la puerta del armario no abría y la puerta de entrada desencajada del marco y no cerraba. Todo lleno de suciedad de los antiguos huéspedes y un olor inmundo, la chica de la limpieza del bloque aún se ríe de mí, una vez cambiado al bloque 21 todo correcto y limpio las chicas que lo cuidan un amor de personas.
Excelente Resort. El único detalle, Las comidas.
This is a great resort. I was there 2 years ago and visited with a few months ago and going back in a week. If you are a couple the sanctuary area is the place to book. 24 hour room service and private food pool and beach areas 18+. If you are a picky eater Cuba may not be the place for you but I have always found the food satisfying and if you need flavor just bring some of your own condiments or seasonings and it will do the trick. I have been to Cuba 14 times over my years and will keep going back. It is a safe place to go for you and your family. No violence unlike Dominican or Mexico and no chance of getting robbed like Jamaica. I have bin robbed by police or locals in those places but never in Cuba. If you haven't gone, give it a shot. Beautiful beaches and friendly people. And if the resort food isn't your thing every day there are very good restaurants off the resort.
Buen sitio para vacaciones, todo en uno, alojamiento excelente, buena comida, atención, playa perfecta.
Km 18.5 Autopista Sur Parque Natural Punta Hicacos, Varadero, Atlantic Coast / North 42200, Cuba