Um 5 estrelas em plena natureza . Muito Bom
starstarstarstarstar Guilhermino Pinto
Adorei. Muito obrigada a todos pela simpatiacom que nos receberam. Concerteza que vamos voltar.
starstarstarstarstar Andreia Silva
Un buen hotel con una playa al lado, la comida esta buena, el desayuno está perfecto y hay una piscina climatizada. El territorio es muy grande y las habitaciones son grandes con camas muy buenas y baños también. El personal es muy amable.
starstarstarstarstar Alex Lushnikov
good resort with modern rooms and extensive outdoor gardens and abundant private corners to relax . Decoration is sophisticated throughout in terms of visible design but the fake flower-pots and indoor plastic furnishings in shock green spread an unfortunate air of lack-of-quality in detail that is unexpected for a 400 USD a night venue. Employees are considerate but clearly understaffed for the occupation levels even during week days in October, with waiting lines for breakfast holding guests up to 8 minutes to be seated and housekeeping taking as long as 3 pm to get rooms redone unless you bribe the maids. The next day they've forgotten though, even with bribes. Rooms are spacious but construction quality is questionable with hear-though walls that make you want to whisper if you're accompanied. If you're not fit and like the beach, chose another hotel with less than 120 stairs to climb up from the beach.
starstarstarstar Fernando Vicente
We have just returned from our 12th visit to this very special hotel. Although COVID restrictions are still very much in place, it’s incredible how well the staff have adapted to ensure their guests still receive a first class experience. In all areas of the hotel, we found the staff to be friendly, welcoming, and super attentive.Since our last visit, an extension to Bar Bluum has created a very special indoor / outdoor lounge area with regular live entertainment which is a wonderful venue for a relaxing evening. The staff here are incredibly talented mixologists, with the cocktails being consistently perfect. A really nice touch is that after just one visit, they remembered our “favourites” for the rest of the week. Highly recommended!Another new addition to this exceptional hotel is the Japanese restaurant “UDDO”. We only had the opportunity to eat here once, and it was a memorable occasion for all the right reasons. The decor is clean, contemporary, and architecturally interesting. The greeting at the podium was warm and friendly, and we were soon shown to our table and introduced to Sara, who looked after us for the evening. As complete novices to Japanese food, we were grateful for the introduction Sara provided to the menu. We felt able to choose items that would allow us to experience the cuisine, but keep us just within our comfort zone! The restaurant features a “live cooking” station, and it was fascinating to watch the talented chef at work. We were nervous about trying Japanese food, but it didn’t take long to realise just why it is so popular. The food was simply stunning. Light, fresh, and thoroughly delicious! The menu is varied, and although raw fish does feature, there are plenty of options for those who’d “rather not”! We were brave and included some sushi items which contained raw fish, and were amazed at how lightly flavoured, but beautifully textured it was. We’ll definitely be back for more!We enjoyed lunch at the hotel’s Open Deck pool restaurant every day. Again, all the staff here are exceptional, Mello and Fabrisio in particular are friendly and very attentive.The fresh fish option shouldn’t be overlooked from the menu, it is always perfectly cooked and delicious. Top tips here:- the chef will fillet the fish for you on request, and the steamed vegetables are an essential side order! The restaurant overlooks the main pool area on one side, and the pine forest in which the hotel nestles on the other. It’s a beautiful setting. The bar at the Open Deck offers a limited wine list, draft and bottled beers, and a fantastic Sangria prepared by Rui (the bar manager). It’s a lovely place to contemplate an afternoon snoozing in the sun! As our stay was nearing the end, I contacted Anastacia in the hotel’s Guest Relations team for advice on where we would need to travel to, for our “return to UK” COVID tests. Following a very short conversation, Anastacia took on the responsibility for organising a team from the local hospital to visit us at the hotel the following day. Our tests were conducted in a private room just off the hotel’s reception, and the results (both negative) were with us within a couple of hours. This is typical of how focussed the team at Epic SANA are on ensuring their guests have the best possible experience. They truly want everything to be EPIC, and Anastacia is right at the sharp end of this ethos. I’m my experience, very rare even in hotels of this calibre.We discovered this hotel a few months after it opened in 2013, we’ve returned every year since because of the location, the facilities, the weather, but most importantly - the people. If it’s within your budget, I highly recommend you book it!
starstarstarstarstar Neil Coleclough
Como sempre,..Excelente!
starstarstarstarstar Eva Corrêa
Just on the ocean. Luxury place to stay
starstarstarstarstar I B
One of the most relaxing holidays ever.
Plusses:
+ Beautiful Location. This is where this hotel really lives up to its name.
+ Airy and spacious. Even at peak times there was nowhere in the hotel where it felt crowded. A big bonus during covid times.
+ Top quality food options on site. Didn't try the Alquimia restaurant because I was traveling with a small child. But even the buffet's quality didn't disappoint. The UDDO restaurant is worth a trip in its own right. Breakfast is a 9/10.
+ The most comfortable hotel bed I've ever slept in. Better than my bed at home.
+ Large outdoor children's pool with warm water. My daughter could spend up to 6 hours in it without getting cold.
+ Service is friendly and attentive
+ All facilities are high end
Minuses:
- High prices by Portugal standards, but in line with my expectations for a 5-star resort. You get what you pay for.
- No beach service. Chairs can be rented on the beach in front of the hotel independently. I never felt the need to spend the whole day at the beach though, so I see this as a minor flaw.
starstarstarstarstar Timo J
Hotel excelente sobretudo para férias em família. Acesso directo à praia. Gastronomia variada e sempre de alta qualidade.
starstarstarstarstar Rui Guerra
Instalações muito boas, com três piscinas (uma aquecida) e vários restaurantes embora se notem alguns pequenos pormenores de falta de manutenção. O atendimento e atenção são muito bons mas o room service pode ser demorado. Praia da Falésia fica 5min a pé por acesso privado muito giro.
starstarstarstar Helder Conceição
Fomos ao Lima, o restaurante do chefe Filipe. De grande nível. Um atendimento de primeira, matérias-primas de ótima qualidade e uma confecção muitíssimo sólida e boa. Gostamos de tudo. O restaurante também é muito bonito e com uma fantástica esplanada que dá para um jardim magnífico.
starstarstarstarstar Ricardo Marques Candeias
Wonderful setting. Friendly staff. All you could ask for at this hotel. Will come back...
starstarstarstarstar Antonio da Conceicao
Qualidade dos apartamentos acesso direto à praia da falésia Staff simpático
starstarstarstarstar Carlos Marques
Do melhor que já vi, excelente qualidade e limpeza.
starstarstarstarstar Adão Branco
Over the last few years, the place of choice for me and my family to relax during the summer holidays was EPIC SANA in Albufeira.
The atmshophere is often very relaxing, and the rooms are very welcoming and well equiped.
The poolside area is quite large, having a kids pool, a larger pool and another one that is slightly away from the others for the people that prefer to be in a more quiet area in the outside. Ofcourse, there is an inside pool for those who prefer more privacy.
There are various restaurants, the food there is generally great, although not at all times. At dinner they offer meals based on a specific theme/country, which changes daily.
The staff is very welcoming and always looking after us. Never had any major issues or complains about them.
Overall it is a great choice to spend the summer holidays. I highly recommend it for families or couples that may be looking for a nice place to relax.
starstarstarstarstar Luis Filipe Barros de Moura Vicente
Melicia, the coordinator of reservations is very professional and helpful. She provided up-to-date information about the situation in Portugal and was very supportive during the whole process of booking.
starstarstarstarstar Anatol Lutski
Una atención excelente haciéndote sentir cómodo desde un primer momento. Siempre pendientes de todos los detalles. Instalacionesy accesos a la playaperfectos. Solo palabras de agradecimiento para todo el equipo. NO cambieis nunca.
starstarstarstarstar raul MORAN
Muy buen hotel de lujo al lado de la playa Falesia y con salida a la playa. Muy buenas instalaciones con restaurantes y una magnífica piscina y una amplia finca en la que se pueden ver ardillas. Restaurantes de calidad. Personal muy atento y servicial.
starstarstarstarstar Antonio Fernandez Casielles
A symbol of perfection! Attention to every detail! It's the place with the most quiet rooms I've ever been to! All food at the breakfast was very fresh and of high quality. All staff that we interacted with was exceptionally professional - smart and well educated young people. Remarkable cleanliness of rooms and all areas. One of the best hotels I've been to, highly recommend!
starstarstarstarstar Ivan Sivkov
Lovely hotet, nice rooms, kind personnel and beautiful exteriors. The beach is also magnificent...
starstarstarstarstar Adina Agapie
La verdad es que no se le puede pedir mucho más, trato inmejorable, vistas increíbles, todos los servicios que puedas imaginar y la playa a 2 minutos. Es el primer 5 estrellas en el que estoy en el que tratan a cada huésped como un VIP. Y los desayunos? Por dios aunque sea una vez, pégate un homenaje de estos!! ESPECTACULAR!! Pues eso a que esperáis para venir!
starstarstarstarstar Daniel López García
Muy recomendable y trato muy agradable.
starstarstarstarstar JavierMTV
Sitio muy cuidado acorde al entorno, todo bastante nuevo y moderno
starstarstarstarstar Jorge Gutiérrez-Barquin
Un hotel muy interesante. Muy buena atención y un buen equipo profesional. El buffet es de calidad sin tener excisivas opciones esta todo bastante cuidado y sabroso. Ha sido un placer. La playa con acceso directo está increíble.
starstarstarstarstar Ander
Sitio tranquilo para relajarte y disfrutar. Estan atentos a todas tus necesidades. Buen trato y personal amable.
starstarstarstarstar Antonio Botón
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