Special mention for superior customer service to Armando
Armando was smiley, friendly and always took the time and trouble of asking how I am. He made me hot milk for my coffee regularly. Armando is highly personable and is a family man so he understands families which is very important for a family friendly hotel resort. He is handsome and intelligent but very down to earth. He was looking after the bar and restaurant areas with a lot of attention. All the staff at Diana Palace were very nice and obviously well trained by management. All the amenities are clean and aesthetically pleasing. The food and drinks choice was great but I am an Indian vegetarian so I could not have many things. I would suggest checking with guests about their diets and planning accordingly.
Happy new year 2023 to all staff and current guests and wish you all an even more successful year ahead at the hotel and your personal family lives.
- Laxmi Rao
starstarstarstarstar Satish Rao
Hello, I was at this hotel together with my family 2016. It was like paradise, There was a guy named Armando who used to work there, I remember that he was Albanian. One of the nicest staff worker I have met. If he is still working there tell him that I said hello!
starstarstarstarstar Leo Soprano
The hotel is very nice and the staff are very friendly, the bedrooms, reception area and restaurant are very clean and tidy. The restaurant offers a wide variety of food to all-inclusive guests and there is a large outdoor pool and free WiFi. A few small complaints I have however is that the flooring around the hotel and in the rooms is very slippery, even when it isn't wet and I actually fell over in my room during my stay. The seating area around the pool areas has paint on it that chips off easily and can get stuck to your feet when they are wet and gets your feet really dirty and the pool itself is always very cold because I assume it isn't heated. For some reason there are a lot of stray cats wandering about the town and you often see them wandering around in the hotel and the staff dont do anything to get rid of them and they can be quite nice to have around sometimes, well there is an outdoor buffet by the pool and with the cats wandering around we often have to deal with cats trying to eat our food, this can be really annoying because they can be quite a pain to deal with. Also the WiFi signal can change depending on where you are, for example I'm on a Samsung phone and on the first two nights my phone said that I was connected with no Internet connection and whilst I'm in the restaurant the WiFi is fine but when I'm in my room or the pool the connection isn't that good
starstarstarstar Kudara
Very friendly staff and service. If you do not want all inclusive there are plenty of bars and restaurants serving Greek cuisine all within walking distance from hotel. The hotel has two pools to relax by. The Animation bar next to small pool has entertainment in the evening. In all a nice Place to stay.
starstarstarstarstar Martin Elmes
The hotel public areas are nice and clean, the staff are fantastic and made our stay pleasant. Getting a sunbed here is a challenge, signs say no reserving sunbeds before 8am but this falls on deaf ears. The room was basic and needed a serious upgrade, the bath was painted which was flaking off under foot whilst showering. Food was ok, could do with a wider variety for the children, we spoke to various families who were struggling to find food which the youngsters would eat. Overall, this hotel is just ok
starstarstar Stuart B
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