Staff was incredibly friendly and welcoming. Showed up early and they gave us welcome drinks and got our room ready earlier than our check in which they did not need to do. Restaurant and bar are very tasteful. At times I wished the restaurant had ac but then I remembered it would take away from the outdoor experience.
starstarstarstarstar Will Mcnulty
Service from Iven and Angie excellent. Ivan y Angie los MEJORES 5 ⭐️ para los 2, Hotel need better Pool and Jacuzzi breakfast was good. Rooms are clean and cool. Claro q Regresaría. 🙂
starstarstarstar Monica Velazquez
Staff was very nice! Road there is pretty bad - it’s dirt w/ major dips and was recently washed out in a few areas so the car looks like we went off roading. Rooms are very cute but did not like the shower closing bathroom- and doors aren’t sealed shut completely. Our curtain drape to shut out the light was burned at the bottom. Jacuzzi was being cleaning and pool isn’t sun filled- l thought it was an aesthetic. Overpriced for what you get. But if you want privacy and nice staff it’s cool.We had a private bungalow type building.
starstarstar Corrina Songer-Meredith
Overall, my boyfriend and I enjoyed our stay! However, there were a few things that I think is important to know before you book to stay here. This was our first time in VDG and we naturally will stay somewhere else next time just to switch things up. But, I would not be totally opposed to stay here again. ONE thing on my CON list made us completely re-think the hotel on our last day(Saturday)...
PROS
- Great amenities in comparison with other hotels in the area and for price. (Pool, Hot tub, Spa(Massages,Facials & Sauna with wine), Restaurant, Bar, Complimentary breakfast, fire pit
- Hotel is very architecturally pretty and cool
- Complimentary breakfast was really good!
- Cocktails are excellent
- Restaurant menu has lots of options
- Our spa visit was exceptional. We got massages, facials and did the sauna at the end with a bottle of wine. It was really special.
- Staff is super nice and friendly
- They have gardens on the property that they grow produce and herbs. We literally saw them picking herbs for our breakfast. So cool!
- View on rooftop bar was amazing
- Very sustainable hotel. The design of the hotel is very obvious with recycled materials. Crates, shipping containers etc. I thought this was really cool.
- Our heat, AC & hot water worked just fine. Worked great actually. I saw a lot of people complain about these thing and we have no issue at all.
- Parking is easy and free. You can park close to your room.
- Complimentary mezcal shot in your room. (for 2 people)
- Room was nice but small. I think this was OK for us since we were out and about most of the time.
CONS
- Road getting into the hotel is BUMPY. Our car sits lower and we had to go very slow to get in and out. It wasn't too bad but you definitely need to go slow or bring an SUV to ensure you can get around well. This is super important all over VDG too. The roads are mostly dirt except for major streets/highway.
- Bathroom was a little odd. The bathroom is behind the area where the bed is with no door. The toilet is not inclosed in private door/room. It just has a sliding glass door like the shower does. So, if you are sharing a room be sure to feel comfortable enough to use the bathroom with someone else in the room...hah.
- We drove an electric vehicle to VDG. Totally do-able if you are coming from California. However, it would have been GREAT if they had EV charging. I think more and more electric vehicles will be around. We were able to charge in other places and get around just fine but if our hotel had it, that would have been even better.
- Okay, so this is our BIGGEST call out about this hotel. If you are older and looking for something more relaxing at night, this hotel is NOT for you. They have DJ sets on Friday and Saturday at the roof top bar and the music is LOUD. Friday night was completely dead even though the DJ was there. We got a drink and then headed to our room. Luckily our room was far enough from the main part of the hotel where the restaurant, bar and reception is so the noise didn't bother us on Friday. If your room was close, yikes you'd have a hard time sleeping as it goes until 12am on Friday. Saturday night was a completely different story. That was the night where it was very busy and loud with locals and other visitors. Definitely a much younger and party hotel on the weekends. On Saturdays, the DJ is there until 1am! BLASTING music. We ended going back to our room and falling asleep. We woke up at 12am and there was blasting music outside our room in the common area where the pool was. It was like the party from the main hotel migrated to our room. People yelling, blasting music and sounded like they were driving ATV's? Didn't stop until 2am.... What made us frustrated with this is that no one of the hotel staff did anything like it was normal. This caused us to re-think of returning unfortunately!
starstarstarstar katie boisclair
The place is amazing. Jonathan is the best host. And the staff is so friendly and nice. Food and drinks are over the top. And the DJ nights at the rooftop are so much fun! You can’t miss it.
starstarstarstarstar María González
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