Anfitrión muy poco cooperativo, ¡tenga cuidado al reservar! Habíamos reservado una habitación para finales de abril de 2020 (boda absoluta de Covid19) en este alojamiento privado desde finales de 2019 y no pudimos viajar debido a la advertencia de viaje en toda Europa. Se cerraron los aeropuertos, se cancelaron todos los vuelos de KLM, se cerraron las fronteras y el 90% de todas las tiendas, museos, etc. Hemos estado tratando de ponernos en contacto con el anfitrión directamente desde abril de 2020, no podemos localizarlo por teléfono o correo electrónico. Incluso Booking.com no pudo cambiar la opinión del anfitrión, por lo que no recibimos un reembolso de nuestro depósito ni un cupón. Incluso hoy en día todavía se niega a cooperar.

star Peter.1961

Anfitrião muito pouco cooperativo, tenha cuidado ao reservar! Tínhamos reservado um quarto para o final de abril de 2020 (casamento absoluto em Covid19) neste alojamento privado desde o final de 2019 e não podíamos viajar devido ao aviso de viagem em toda a Europa. Os aeroportos foram fechados, todos os voos da KLM cancelados, fronteiras e 90% de todas as lojas, museus, etc. Estamos tentando entrar em contato com o anfitrião diretamente desde abril de 2020, mas ele não pode ser encontrado por telefone ou e-mail. Mesmo a Booking.com não conseguiu mudar a opinião do anfitrião, por isso não recebemos o reembolso do nosso depósito nem um voucher. Ainda hoje ele se recusa a cooperar.

star Peter.1961

Very uncooperative host, be careful when booking! We had booked a room for the end of April 2020 (absolute Covid19 wedding) in this private accommodation since the end of 2019 and could not travel due to the Europe-wide travel warning. The airports were closed, all KLM flights were canceled, borders and 90% of all shops, museums, etc. were closed. We have been trying to get in touch with the host directly since April 2020, he cannot be reached by phone or email. Even Booking.com could not change the mind of the host, so we neither received a refund of our deposit nor a voucher. Even today he still refuses to cooperate.

star Peter.1961

Very uncooperative host, be careful when booking! We had booked a room for the end of April 2020 (absolute Covid19 wedding) in this private accommodation since the end of 2019 and could not travel due to the Europe-wide travel warning. The airports were closed, all KLM flights were canceled, borders and 90% of all shops, museums, etc. were closed. We have been trying to get in touch with the host directly since April 2020, he cannot be reached by phone or email. Even Booking.com could not change the mind of the host, so we neither received a refund of our deposit nor a voucher. Even today he still refuses to cooperate.

star Peter.1961

1. Nos paramos frente a una casa normal y no había nadie a quien ver, nadie abrió las puertas y nadie fue contactado por teléfono. (Un trabajador de la construcción podría registrarnos con alguien)2. Vino un hombre dudoso con un scooter, pero sin casco pero con pantalones para correr3. Las escaleras son asesinamente empinadas, estrechas y los escalones son altos (no debes pesar más de 100 kg, y más alto que 1,80 m también es difícil)4. No se te permitió usar o entrar a la cocina5. La habitación estaba sucia.6. El colchón tenía quemaduras y manchas de sangre.7 La ducha era una habitación normal con puerta (1x1m)8. Cuarto de baño separado (1.5x1m)9. No se pudo conectar el minibar, la cafetera y la tetera.10. Nadie volvió a estar disponible para cancelaciones o quejas. No hay comentarios del proveedor ni a nosotros ni a Booking.11. Muy amable, justo y servicial MA en la reserva que quería ayudarnos12. ¡Huimos de la propiedad después de 30 minutos!

star Alexandria Busko

1. Ficamos na frente de uma casa normal e não havia ninguém para ser visto, ninguém abriu as portas e ninguém era acessível por telefone. (Um trabalhador da construção civil pode nos registrar com alguém)2. Veio um homem duvidoso com uma scooter, mas sem capacete, mas com calças de corrida3. As escadas são íngremes, estreitas e os degraus são altos (você não deve pesar mais de 100 kg e mais de 1,80 m também é difícil)4. Você não tinha permissão para usar ou entrar na cozinha5. O quarto estava sujo6. O colchão tinha queimaduras e manchas de sangue7 O chuveiro era uma sala normal com uma porta (1x1m)8. quarto separado do banheiro (1.5x1m)9. Não foi possível conectar o minibar, a cafeteira e a chaleira10. Ninguém estava disponível novamente para cancelamento ou reclamações. Nenhum feedback do fornecedor para nós ou para a Reserva.11. MA muito bom, justo e útil na reserva, que queria nos ajudar12. Fugimos da propriedade após 30 minutos !!!

star Alexandria Busko

1. We stood in front of a normal house and there was no one to be seen, nobody opened the doors and no one was reachable by phone. (A construction worker could register us with someone)2. There came a dubious man with a scooter, but without a helmet but in jogging pants3. The stairs are murderously steep, narrow and the steps are high (you shouldn't weigh more than 100 kg, and taller than 1.80 m is also difficult)4. You were not allowed to use or enter the kitchen5. The room was dirty6. The mattress had burns and blood stains7 The shower was a normal room with a door (1x1m)8. Toilet separate room (1.5x1m)9. Minibar, coffee machine and kettle could not be connected10. Nobody was available again for cancellation or complaints. No feedback from the provider either to us or to Booking.11. Very nice, fair and helpful MA at booking who wanted to help us12. We fled the property after 30 minutes !!!

star Alexandria Busko

starstarstarstar Denis Maekelbergh

1. We stood in front of a normal house and there was no one to be seen, nobody opened the doors and no one was reachable by phone. (A construction worker could register us with someone) 2. There came a dubious man with a scooter, but without a helmet but in jogging pants 3. The stairs are murderously steep, narrow and the steps are high (you shouldn't weigh more than 100 kg, and taller than 1.80 m is also difficult) 4. You were not allowed to use or enter the kitchen 5. The room was dirty 6. The mattress had burns and blood stains 7 The shower was a normal room with a door (1x1m) 8. Toilet separate room (1.5x1m) 9. Minibar, coffee machine and kettle could not be connected 10. Nobody was available again for cancellation or complaints. No feedback from the provider either to us or to Booking. 11. Very nice, fair and helpful MA at booking who wanted to help us 12. We fled the property after 30 minutes !!!

star Alexandria Busko

starstarstarstar Luana Klock