One of the worst ever!!
7 pm in the evening, there is still drilling work next door!!! And it restarts at 8am the next morning.
Bathroom door not lockable.
Linen pretty s*** too.
star Mahadi M
The hotel are decent. The hygiene of the room not very satisfied because I literally found a cockroach just roaming around. Other than that, the bathroom hygiene too are not as I expect. The bathroom itself are nice but theres literally someone's spit inside the sink and the shower is literally tied using towel to keep it stay still. Furthermore, the room is kinda dark, same as the bathroom. (Please fix the bathroom light flickering). Moreover, the beds are nicely made and clean. Overall rating: ill give it 6/10
starstarstar xXBlade_51Xx Playz
Great location in safe and trendy neighbourhood. Sadly, facility not well maintained. Musty hallway with worn out carpets, smelly room, cobwebs on display, spotted and killed one roach, towel seems dirty, got soap dispenser attached to shower area but not used (?damage) and using recycled Spritzer bottle instead to refill soap. Worst of all, the access card not functioning well as it should. The advice given by I-don’t-even-bother staff at reception was to put the access card slightly higher above the scanner and wait for 3 secs. The results was miraculously increased the waiting time almost 5 mins with multiple tries on positioning the access card and have to see the same staff twice for same problem. Definitely this is the first and last experience for this Sovotel chain.
star Suzalinna Sulaiman
Location is just 1km walking distance to IOI City Mall, which is convenient. The problem I had with my stay is that the room they gave me had no window. No window isn't a big problem UNTIL you realised the lighting in the room is SO DIMED you can hardly do your makeup properly. Shower head is spoilt and the shower holder is broken too.
starstarstarstar Claris Ooi
The mattress is old. The pillows are uncomfortable. The room is not clean. After check in the room is out of toilet paper. The advantages of the room are the hair dryer and massage chair. But the hotel really near to the ioi mall and restaurant. Even though is a budget hotel but strongly suggest the hotel can improve the cleanliness.
starstar Choong Chiew Fei
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