Room was big but fairly outdated. Seems like they are renovating it. It was a super weird room as far as furniture and layout. My last night I reached out to the front desk about a room screaming after quiet hours. They did not talk to the other room but told me I could move. So there solution was to punish the person not doing anything wrong. It was basically a party till midnight. On a positive note you can do anything at this hotel up to any hour except slept. Quarto era grande, mas bastante desatualizado. Parece que estão reformando. Era uma sala super estranha em termos de móveis e layout. Na minha última noite, procurei a recepção sobre um quarto gritando depois de horas silenciosas. Eles não falaram com a outra sala, mas me disseram que eu poderia me mover. Portanto, a solução era punir a pessoa que não fez nada de errado. Foi basicamente uma festa até meia-noite. Em uma nota positiva, você pode fazer qualquer coisa neste hotel até qualquer hora, exceto dormir.
star Justin Schwab
This is a lovely hotel and is well appointed. That said, there were some major struggles for the price involved. Unfortunately we were locked out of our room not once, but four times which made me late a important family event. The most I got from the Front desk was ‘we’re undergoing renovations’. That had nothing to do with my situation and someone needs to help people the service industry be able to respond to patrons in a way that makes them feel heard and understood rather than being dismissed.It was also recommended that I hold a family dinner event at the restaurant there at the hotel, but I kept the back up reservation elsewhere just in case. Ifound out that particular evening when I would’ve had a large family event in the restaurant, there was no chef available. Thank goodness I kept the back up reservation.For the money involved I would go next-door to the Hilton rather than stay here again. Este é um hotel encantador e está bem decorado. Dito isto, houve algumas grandes lutas pelo preço envolvido. Infelizmente, fomos trancados fora do nosso quarto não uma, mas quatro vezes, o que me atrasou em um importante evento familiar. O máximo que recebi da recepção foi 'estamos passando por reformas'. Isso não tinha nada a ver com a minha situação e alguém precisa ajudar as pessoas do setor de serviços a responder aos clientes de uma maneira que os faça se sentir ouvidos e compreendidos, em vez de serem dispensados.Também foi recomendado que eu realizasse um jantar em família no restaurante do hotel, mas mantive a reserva de backup em outro lugar apenas por precaução. Descobri naquela noite em particular, quando teria um grande evento familiar no restaurante, não havia chef disponível. Graças a Deus eu mantive a reserva de backup.Para o dinheiro envolvido eu iria ao lado do Hilton em vez de ficar aqui novamente.
starstarstar Carol CHC
Room was big but fairly outdated. Seems like they are renovating it. It was a super weird room as far as furniture and layout. My last night I reached out to the front desk about a room screaming after quiet hours. They did not talk to the other room but told me I could move. So there solution was to punish the person not doing anything wrong. It was basically a party till midnight. On a positive note you can do anything at this hotel up to any hour except slept.
star justin schwab
Room was big but fairly outdated. Seems like they are renovating it. It was a super weird room as far as furniture and layout. My last night I reached out to the front desk about a room screaming after quiet hours. They did not talk to the other room but told me I could move. So there solution was to punish the person not doing anything wrong. It was basically a party till midnight. On a positive note you can do anything at this hotel up to any hour except slept.
star justin schwab
This is a lovely hotel and is well appointed. That said, there were some major struggles for the price involved. Unfortunately we were locked out of our room not once, but four times which made me late a important family event. The most I got from the Front desk was ‘we’re undergoing renovations’. That had nothing to do with my situation and someone needs to help people the service industry be able to respond to patrons in a way that makes them feel heard and understood rather than being dismissed.
It was also recommended that I hold a family dinner event at the restaurant there at the hotel, but I kept the back up reservation elsewhere just in case. I found out that particular evening when I would’ve had a large family event in the restaurant, there was no chef available. Thank goodness I kept the back up reservation.
For the money involved I would go next-door to the Hilton rather than stay here again.
starstarstar Carol CHC
This is a lovely hotel and is well appointed. That said, there were some major struggles for the price involved. Unfortunately we were locked out of our room not once, but four times which made me late a important family event. The most I got from the Front desk was ‘we’re undergoing renovations’. That had nothing to do with my situation and someone needs to help people the service industry be able to respond to patrons in a way that makes them feel heard and understood rather than being dismissed.
It was also recommended that I hold a family dinner event at the restaurant there at the hotel, but I kept the back up reservation elsewhere just in case. I found out that particular evening when I would’ve had a large family event in the restaurant, there was no chef available. Thank goodness I kept the back up reservation.
For the money involved I would go next-door to the Hilton rather than stay here again.
starstarstar Carol CHC
Called the Hilton next door and they were pretty rude on the phone. Tried the Renaissance just to compare pricing/availability, and Andre was single handedly responsible for making me want to stay here. Andre was very accommodating, hospitable, knowledgeable, and patient answering all my questions. It was a reasonable price for how nice the room was! Liguei para o Hilton ao lado e eles foram bastante rudes ao telefone. Tentei o Renaissance apenas para comparar preços / disponibilidade, e Andre foi o único responsável por me fazer querer ficar aqui. Andre foi muito acolhedor, hospitaleiro, experiente e paciente, respondendo a todas as minhas perguntas. Foi um preço razoável para o quão bom o quarto era!
starstarstarstarstar MC Outis
Called the Hilton next door and they were pretty rude on the phone. Tried the Renaissance just to compare pricing/availability, and Andre was single handedly responsible for making me want to stay here. Andre was very accommodating, hospitable, knowledgeable, and patient answering all my questions. It was a reasonable price for how nice the room was!
starstarstarstarstar MC Outis
I am leaving this hotel in about an hour and that our cannot come soon enough. Granted this hotel is not much different than my other Marriott stays. I travel a lot for work and I use the state or veteran rate to do so. Other hotel chains don’t treat those rates differently in terms of the rooms they give you but Marriott sure does (even though I am also a silver elite member which pretty much means nothing) This is just one of many hotel rooms that is dirty, old and rundown, and devoid of anything nice. I don’t even have large towels in my room to shower with. The TV and phone doesn't work. My AC is at 65 and it was hot all night (Im in my 30s). The bath curtain has mold at the bottom of it. And of course I was put right next to the elevator even though I ask every single time not to be. The gym is a match - old, hot and useless. If you are a govt or veteran or even an actual rewards member - don’t bother with this place, it’ll treat you just like the rest. Estou deixando este hotel em cerca de uma hora e não podemos chegar em breve. Concedido este hotel não é muito diferente das minhas outras estadias no Marriott. Eu viajo muito a trabalho e uso a taxa estadual ou de veterano para fazer isso. Outras redes de hotéis não tratam essas tarifas de maneira diferente em termos de quartos que oferecem a você, mas o Marriott com certeza o faz (embora eu também seja um membro da elite prata, o que praticamente não significa nada). velho e degradado, e desprovido de qualquer coisa de bom. Eu nem tenho toalhas grandes no meu quarto para tomar banho. A TV e o telefone não funcionam. Meu AC está em 65 e estava quente a noite toda (estou na casa dos 30 anos). A cortina do banheiro tem mofo na parte inferior. E é claro que fui colocado ao lado do elevador, embora eu peça todas as vezes para não ser. A academia é igual - velha, quente e inútil. Se você é um governo ou veterano ou mesmo um membro real de recompensas - não se preocupe com este lugar, ele o tratará como o resto.
star Courtney Corbello
Very disappointing. Room very outdated. The toilet is so low - kids size. Fan in bathroom does not work. Food stains on the carpet. Very dark room and awful "view". I paid extra for what I thought would be an upgraded room for a family trip. What a disappointment. Yest - the lobby is pretty, but if you want modern nice rooms- go somewhere else . Muito decepcionante. Quarto muito desatualizado. O banheiro é tão baixo - tamanho infantil. Ventilador no banheiro não funciona. Manchas de comida no tapete. Quarto muito escuro e "vista" horrível. Paguei extra pelo que pensei que seria um quarto atualizado para uma viagem em família. Que decepção. Sim - o lobby é bonito, mas se você quiser quartos modernos e agradáveis, vá para outro lugar.
starstar Hila Etzion
I am leaving this hotel in about an hour and that our cannot come soon enough. Granted this hotel is not much different than my other Marriott stays. I travel a lot for work and I use the state or veteran rate to do so. Other hotel chains don’t treat those rates differently in terms of the rooms they give you but Marriott sure does (even though I am also a silver elite member which pretty much means nothing) This is just one of many hotel rooms that is dirty, old and rundown, and devoid of anything nice. I don’t even have large towels in my room to shower with. The TV and phone doesn't work. My AC is at 65 and it was hot all night (Im in my 30s). The bath curtain has mold at the bottom of it. And of course I was put right next to the elevator even though I ask every single time not to be. The gym is a match - old, hot and useless. If you are a govt or veteran or even an actual rewards member - don’t bother with this place, it’ll treat you just like the rest.
star Courtney Corbello
I am leaving this hotel in about an hour and that our cannot come soon enough. Granted this hotel is not much different than my other Marriott stays. I travel a lot for work and I use the state or veteran rate to do so. Other hotel chains don’t treat those rates differently in terms of the rooms they give you but Marriott sure does (even though I am also a silver elite member which pretty much means nothing) This is just one of many hotel rooms that is dirty, old and rundown, and devoid of anything nice. I don’t even have large towels in my room to shower with. The TV and phone doesn't work. My AC is at 65 and it was hot all night (Im in my 30s). The bath curtain has mold at the bottom of it. And of course I was put right next to the elevator even though I ask every single time not to be. The gym is a match - old, hot and useless. If you are a govt or veteran or even an actual rewards member - don’t bother with this place, it’ll treat you just like the rest.
star Courtney Corbello
Very disappointing. Room very outdated. The toilet is so low - kids size. Fan in bathroom does not work. Food stains on the carpet. Very dark room and awful "view". I paid extra for what I thought would be an upgraded room for a family trip. What a disappointment. Yest - the lobby is pretty, but if you want modern nice rooms- go somewhere else .
starstar Hila Etzion
Very disappointing. Room very outdated. The toilet is so low - kids size. Fan in bathroom does not work. Food stains on the carpet. Very dark room and awful "view". I paid extra for what I thought would be an upgraded room for a family trip. What a disappointment. Yest - the lobby is pretty, but if you want modern nice rooms- go somewhere else .
starstar Hila Etzion
We had our wedding reception here! And hands down, it was fantastic! Our wedding coordinator, Carli, went above and beyond helping us through the process. We are an out-of-state couple, and they helped us get all the tiny details accomplished! The service was amazing, breakfast was always fantastic. All of our guests loved their stay! The views of the mountains were phenomenal. If you are thinking of booking here for your wedding reception- I highly recommend! Tivemos nossa recepção de casamento aqui! E mãos para baixo, foi fantástico! Nossa coordenadora de casamentos, Carli, foi além de nos ajudar no processo. Somos um casal de fora do estado, e eles nos ajudaram a realizar todos os pequenos detalhes! O serviço foi incrível, o café da manhã foi sempre fantástico. Todos os nossos convidados adoraram a estadia! As vistas das montanhas eram fenomenais. Se você está pensando em reservar aqui para sua recepção de casamento, eu recomendo!
starstarstarstarstar Claire McCartney
We had our wedding reception here! And hands down, it was fantastic! Our wedding coordinator, Carli, went above and beyond helping us through the process. We are an out-of-state couple, and they helped us get all the tiny details accomplished! The service was amazing, breakfast was always fantastic. All of our guests loved their stay! The views of the mountains were phenomenal. If you are thinking of booking here for your wedding reception- I highly recommend!
starstarstarstarstar Claire McCartney
We had our wedding reception here! And hands down, it was fantastic! Our wedding coordinator, Carli, went above and beyond helping us through the process. We are an out-of-state couple, and they helped us get all the tiny details accomplished! The service was amazing, breakfast was always fantastic. All of our guests loved their stay! The views of the mountains were phenomenal. If you are thinking of booking here for your wedding reception- I highly recommend!
starstarstarstarstar Claire McCartney
Bonito lugar para descansar y comer en su restaurant
starstarstarstarstar Alberto Sanchez
Excelente servicio. Recomendado
starstarstarstarstar Mili Chavez
Excelenteambientelaboral
starstarstarstarstar Miriam Diaz
Bien ubicado, con un mall a corta distancia, buen servicio, habitaciones agradables, precios razonables. Lo único no recomendable es su restaurante.
starstarstarstar Marcus Gia
Hay muchas restarauntes muy cercanas. Tienen buen desayuno.
starstarstarstar Grant Baron
Muy elegante, pero la comida y las bebidas están un poco caras. Los trabajadores son muy amables!
starstarstar Brenda Ortiz
Excelente hotel, muy bien decorado. Linda vista de las montañas en Denver
starstarstarstarstar Santiago Portillo Medina
Muy buena atención y servicio. El desayuno fue uno de los mejores que he probado en un Marriott.
starstarstarstarstar Christian Mantilla
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