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star star star Harkortstrasse 14, Düsseldorf, North Rhine-Westphalia 40210, Germany
The location is great and the room is also clean. However, the service was bad. I was there on a business trip and the reservation was booked by our travel agency. In the booking it was clearly noted the correct billing address for the receipt. However, it was wrong. It was still okay as the receptionist told me it would be solved when I check out. Unfortunately, during the check out it did not work. And the receptionist was not aware of it. She mentioned I would get a new copy with the correct information in 24 hours. Again, I still have not got it. I called the reception, the employee who answered the phone was not aware of it either and told me you should have asked for it during check-in. I told him that was what I did. Big surprise. I have visited so many hotels in Germany in the past 10 yearsand this was the worst experience ever.
O hotel é moderno e elegantemente mobilado. É tudo muito limpo. O quarto tem uma TV, uma chaleira, uma cama grande, tomadas em ambas as mesas de cabeceira e uma poltrona. Eu estava lá por uma semana em uma viagem de negócios e foi muito confortável. Os funcionários são educados e simpáticos. No entanto, houve um erro de endereço na conta e demorou um pouco para corrigi-lo. O café da manhã é bom, a seleção poderia ser um pouco mais diversificada, principalmente quando se trata de frutas. Mas tudo tinha um gosto bom. O hotel fica muito perto da estação de trem, mas quase não há barulho. Uma paragem de eléctrico fica mesmo em frente à porta e os táxis também estão disponíveis em poucos minutos. Existe um parque de estacionamento subterrâneo, como hóspede do hotel custa 20€/dia.
I stayed 4 nights in this hotel in August. Everything was amazing. The room and the toilet are clean, the towels are clean, the bed is really comfortable. They have two types of pillows (softer or stiffer). Also, the staff are nice. We didn't get the breakfast because we wanted to explore the city, but they have this option. The hotel is new, and next to the Düsseldorf central station. Is easy to go to good restaurants, to the Little Tokyo neighborhood or to get the tram/bus/train to go to a different place, like Cologne. Fiquei 4 noites neste hotel em agosto. Tudo foi incrível. O quarto e o banheiro são limpos, as toalhas são limpas, a cama é muito confortável. Eles têm dois tipos de travesseiros (mais macios ou mais rígidos). Além disso, os funcionários são agradáveis. Não tomamos o café da manhã porque queríamos explorar a cidade, mas eles têm essa opção. O hotel é novo e fica ao lado da estação central de Düsseldorf. É fácil ir a bons restaurantes, ao bairro de Little Tokyo ou pegar o bonde/ônibus/trem para ir a um lugar diferente, como Colônia.
Wonderful hotel. Well maintained. Great service. Lovely, fresh decor. Perfect location within a couple of minutes of the railway station. Our room was clean, modern, had everything we needed and was a great base for visiting Dusseldorf. Breakfast was delicious - a special shout out to the restaurant team who started w/c 15 August - you were brilliant, friendly and we would never have guessed it was your first day unless you had told us! Maravilhoso hotel. Bem mantido. Ótimo serviço. Adorável, decoração fresca. Localização perfeita a poucos minutos da estação ferroviária. O nosso quarto era limpo, moderno, tinha tudo o que precisávamos e foi uma excelente base para visitar Dusseldorf. Café-da-manhã foi delicioso - um grito especial para a equipe do restaurante que começou w/c 15 de agosto - você foi brilhante, amigável e nunca teríamos adivinhado que era o seu primeiro dia, a menos que você nos dissesse!
For the price, we could not imagine we would get such a beautiful room. It is very modern and feels more expensive. It was clean and the bed was comfortable. We had a window view to the train rails and surprisingly, it was really quiet and calm. The location is very practical since it is next to the main station and near the city center. Staff was attentive and the lobby looks cool as well. We would totally stay here again. Pelo preço, não poderíamos imaginar que conseguiríamos um quarto tão bonito. É muito moderno e parece mais caro. Era limpo e a cama era confortável. Tínhamos uma vista de janela para os trilhos do trem e, surpreendentemente, era muito calmo e calmo. A localização é muito prática, pois fica ao lado da estação principal e perto do centro da cidade. A equipe foi atenciosa e o lobby parece legal também. Ficaríamos totalmente aqui novamente.
For the price, we could not imagine we would get such a beautiful room. It is very modern and feels more expensive. It was clean and the bed was comfortable. We had a window view to the train rails and surprisingly, it was really quiet and calm. The location is very practical since it is next to the main station and near the city center. Staff was attentive and the lobby looks cool as well. We would totally stay here again. Por el precio, no podíamos imaginar que obtendríamos una habitación tan hermosa. Es muy moderno y se siente más caro. Estaba limpio y la cama era cómoda. Teníamos una ventana con vista a los rieles del tren y, sorprendentemente, estaba muy tranquilo y calmado. La ubicación es muy práctica ya que está al lado de la estación principal y cerca del centro de la ciudad. El personal fue atento y el vestíbulo también se ve genial. Nos alojaríamos aquí de nuevo.
Wonderful hotel. Well maintained. Great service. Lovely, fresh decor. Perfect location within a couple of minutes of the railway station. Our room was clean, modern, had everything we needed and was a great base for visiting Dusseldorf. Breakfast was delicious - a special shout out to the restaurant team who started w/c 15 August - you were brilliant, friendly and we would never have guessed it was your first day unless you had told us! Maravilloso hotel. Bien conservado. Gran servicio. Encantadora y fresca decoración. Ubicación perfecta a un par de minutos de la estación de tren. Nuestra habitación estaba limpia, moderna, tenía todo lo que necesitábamos y era una base ideal para visitar Dusseldorf. El desayuno estuvo delicioso, un agradecimiento especial al equipo del restaurante que comenzó el 15 de agosto, fue brillante, amable y nunca hubiéramos imaginado que era su primer día a menos que nos lo hubiera dicho.
I stayed 4 nights in this hotel in August. Everything was amazing. The room and the toilet are clean, the towels are clean, the bed is really comfortable. They have two types of pillows (softer or stiffer). Also, the staff are nice. We didn't get the breakfast because we wanted to explore the city, but they have this option. The hotel is new, and next to the Düsseldorf central station. Is easy to go to good restaurants, to the Little Tokyo neighborhood or to get the tram/bus/train to go to a different place, like Cologne. Me alojé 4 noches en este hotel en agosto. Todo fue increíble. La habitación y el baño están limpios, las toallas están limpias, la cama es muy cómoda. Tienen dos tipos de almohadas (más blandas o más rígidas). Además, el personal es agradable. No conseguimos el desayuno porque queríamos explorar la ciudad, pero tienen esta opción. El hotel es nuevo y está al lado de la estación central de Düsseldorf. Es fácil ir a buenos restaurantes, al barrio de Little Tokyo o tomar el tranvía/autobús/tren para ir a un lugar diferente, como Colonia.
For the price, we could not imagine we would get such a beautiful room. It is very modern and feels more expensive. It was clean and the bed was comfortable. We had a window view to the train rails and surprisingly, it was really quiet and calm. The location is very practical since it is next to the main station and near the city center. Staff was attentive and the lobby looks cool as well. We would totally stay here again.
I stayed 4 nights in this hotel in August. Everything was amazing. The room and the toilet are clean, the towels are clean, the bed is really comfortable. They have two types of pillows (softer or stiffer). Also, the staff are nice. We didn't get the breakfast because we wanted to explore the city, but they have this option. The hotel is new, and next to the Düsseldorf central station. Is easy to go to good restaurants, to the Little Tokyo neighborhood or to get the tram/bus/train to go to a different place, like Cologne.
Wonderful hotel. Well maintained. Great service. Lovely, fresh decor. Perfect location within a couple of minutes of the railway station. Our room was clean, modern, had everything we needed and was a great base for visiting Dusseldorf. Breakfast was delicious - a special shout out to the restaurant team who started w/c 15 August - you were brilliant, friendly and we would never have guessed it was your first day unless you had told us!
The absolute biggest plus about this hotel is how incredibly stress-free the whole process was. After realizing that we had mistakenly booked one night too little at our earlier accomodation, we booked this at 10AM the same day we checked in. The price was almost a steal and we were actually able to check in 3 hours earlier than the official time.The room itself was not that great. The windows don't open and the air was stifling. The mattress was a bit lumpy--and was actually not big enough for our whole bodies! We're not even that tall! This was also the first hotel I've been in that doesn't have a phone in the room! Still, the staff were cordial and incredibly helpful. They made efforts to bring lighter blankets and explain the heating system without a second delay at 1230AM! Otherwise, it's nice and quiet even with the traffic outside. A bit of noise from adjacent rooms and the hallway, but not too bad.The location is very convenient. 4 minutes walk to the central train station and 2 tram lines right outside the front door. For the same reason, it's a little sketchy outside, but that's the natural trade-off in cases like these. A maior vantagem absoluta sobre este hotel é o quão incrivelmente livre de estresse todo o processo foi. Depois de perceber que tínhamos reservado por engano uma noite muito pouco em nossa acomodação anterior, reservamos isso às 10h do mesmo dia em que fizemos o check-in.O quarto em si não era tão grande. As janelas não abrem e o ar estava sufocante. O colchão era um pouco irregular - e na verdade não era grande o suficiente para nossos corpos inteiros! Nós nem somos tão altos! Este também foi o primeiro hotel em que estive que não tem telefone no quarto! Ainda assim, a equipe foi cordial e incrivelmente útil. Eles fizeram esforços para trazer cobertores mais leves e explicar o sistema de aquecimento sem um segundo atraso às 12:30! Caso contrário, é agradável e tranquilo, mesmo com o tráfego lá fora. Um pouco de barulho dos quartos adjacentes e do corredor, mas não muito ruim.A localização é muito conveniente. 4 minutos a pé da estação ferroviária central e 2 linhas de eléctrico mesmo à porta. Pela mesma razão, é um pouco superficial do lado de fora, mas essa é a compensação natural em casos como esses.
Justo al lado de la estación y muy bien conectado con el transporte y público. A buen precio. Recomendable
The absolute biggest plus about this hotel is how incredibly stress-free the whole process was. After realizing that we had mistakenly booked one night too little at our earlier accomodation, we booked this at 10AM the same day we checked in. The price was almost a steal and we were actually able to check in 3 hours earlier than the official time.The room itself was not that great. The windows don't open and the air was stifling. The mattress was a bit lumpy--and was actually not big enough for our whole bodies! We're not even that tall! This was also the first hotel I've been in that doesn't have a phone in the room! Still, the staff were cordial and incredibly helpful. They made efforts to bring lighter blankets and explain the heating system without a second delay at 1230AM! Otherwise, it's nice and quiet even with the traffic outside. A bit of noise from adjacent rooms and the hallway, but not too bad.The location is very convenient. 4 minutes walk to the central train station and 2 tram lines right outside the front door. For the same reason, it's a little sketchy outside, but that's the natural trade-off in cases like these. La mayor ventaja absoluta de este hotel es lo increíblemente libre de estrés que fue todo el proceso. Después de darnos cuenta de que habíamos reservado por error una noche demasiado pequeña en nuestro alojamiento anterior, reservamos esto a las 10 a.m. del mismo día que nos registramos. El precio fue casi una ganga y pudimos registrarnos 3 horas antes de la hora oficial.La habitación en sí no era tan buena. Las ventanas no se abren y el aire era sofocante. El colchón estaba un poco lleno de bultos, ¡y en realidad no era lo suficientemente grande para todos nuestros cuerpos! ¡Ni siquiera somos tan altos! ¡Este también fue el primer hotel en el que he estado que no tiene un teléfono en la habitación! Aún así, el personal fue cordial e increíblemente servicial. ¡Hicieron esfuerzos para traer mantas más ligeras y explicar el sistema de calefacción sin un segundo retraso a las 12:30 AM! De lo contrario, es agradable y tranquilo incluso con el tráfico afuera. Un poco de ruido de las habitaciones contiguas y el pasillo, pero no demasiado.La ubicación es muy conveniente. 4 minutos a pie de la estación central de trenes y 2 líneas de tranvía justo afuera de la puerta principal. Por la misma razón, es un poco incompleto por fuera, pero esa es la compensación natural en casos como estos.
The absolute biggest plus about this hotel is how incredibly stress-free the whole process was. After realizing that we had mistakenly booked one night too little at our earlier accomodation, we booked this at 10AM the same day we checked in. The price was almost a steal and we were actually able to check in 3 hours earlier than the official time. The room itself was not that great. The windows don't open and the air was stifling. The mattress was a bit lumpy--and was actually not big enough for our whole bodies! We're not even that tall! This was also the first hotel I've been in that doesn't have a phone in the room! Still, the staff were cordial and incredibly helpful. They made efforts to bring lighter blankets and explain the heating system without a second delay at 1230AM! Otherwise, it's nice and quiet even with the traffic outside. A bit of noise from adjacent rooms and the hallway, but not too bad. The location is very convenient. 4 minutes walk to the central train station and 2 tram lines right outside the front door. For the same reason, it's a little sketchy outside, but that's the natural trade-off in cases like these.
We stayed here for 4 nights and had a lovely experience. Staff were all extremely courteous and friendly - from the reception staff to the housekeeping staff.The rooms were clean and a good size. There were adequate toiletries and extra pillows. The kettle & supplies were a welcome bonus AND proper mugs - no paper cups 👍👍The location was excellent too - just a few minutes walk from the main train station.I would definitely consider staying here again if I get another opportunity to visit Dusseldorf.Thank you 🌟🌟🌟🌟🌟 Ficamos aqui por 4 noites e tivemos uma experiência agradável. Os funcionários foram todos extremamente cortês e amigável - desde a equipe da recepção até a equipe de arrumação.Os quartos eram limpos e de bom tamanho. Havia artigos de toalete adequados e travesseiros extras. A chaleira e os suprimentos foram um bônus de boas-vindas E canecas adequadas - sem copos de papel 👍👍A localização também foi excelente - a poucos minutos a pé da principal estação de trem.Eu definitivamente consideraria ficar aqui novamente se eu tiver outra oportunidade de visitar Dusseldorf.Obrigado 🌟🌟🌟🌟🌟
We stayed here for 4 nights and had a lovely experience. Staff were all extremely courteous and friendly - from the reception staff to the housekeeping staff.The rooms were clean and a good size. There were adequate toiletries and extra pillows. The kettle & supplies were a welcome bonus AND proper mugs - no paper cups 👍👍The location was excellent too - just a few minutes walk from the main train station.I would definitely consider staying here again if I get another opportunity to visit Dusseldorf.Thank you 🌟🌟🌟🌟🌟 Nos alojamos aquí por 4 noches y tuvimos una experiencia encantadora. Todo el personal fue extremadamente cortés y amable, desde el personal de recepción hasta el personal de limpieza.Las habitaciones estaban limpias y de buen tamaño. Había artículos adecuados y almohadas extra. El hervidor y los suministros fueron un bono de bienvenida Y tazas adecuadas, ¿no vasos de papel?La ubicación también era excelente, a solo unos minutos a pie de la estación principal de trenes.Definitivamente consideraría quedarme aquí nuevamente si tengo otra oportunidad de visitar Dusseldorf.Gracias 🌟🌟🌟🌟🌟
The hotel carry the lineage of Premier Inn hotels and is very modern. The rooms are new, fresh and classy. You get lots of options for good sleep. It's a must try and very close to central station. The staff is very courteous.
This hotel was perfect. Just a few minutes walk from the train station, so nice and central. Lovely decor throughout and very comfortable. Nice and clean, tidy and modern. Friendly staff. Very reasonably priced for a city hotel. Would recommend to anyone visiting Düsseldorf :).
We stayed here for 4 nights and had a lovely experience. Staff were all extremely courteous and friendly - from the reception staff to the housekeeping staff. The rooms were clean and a good size. There were adequate toiletries and extra pillows. The kettle & supplies were a welcome bonus AND proper mugs - no paper cups 👍👍 The location was excellent too - just a few minutes walk from the main train station. I would definitely consider staying here again if I get another opportunity to visit Dusseldorf. Thank you 🌟🌟🌟🌟🌟
Ficamos no Premier Inn Düsseldorf perto da estação principal no fim de semana e reservamos um quarto familiar para 3 pessoas (2 adultos e 1 criança pequena) incluindo um berço. O hotel e os quartos são muito modernos, o que realmente gostamos. O berço não estava no quarto quando chegamos, mas foi trazido para o nosso quarto imediatamente mediante solicitação. Infelizmente, o que não achamos ideal foi que tivéssemos outra cama no quarto familiar, que não precisávamos e que limitava ainda mais o espaço no quarto, também devido ao berço. Então teríamos preferido um quarto normal mais um berço. Nosso quarto ficava de frente para a estação de trem e os trilhos, que nosso filho achou muito interessante. Quando a janela estava fechada, mal se ouvia os trens. O café da manhã é simples, mas perfeitamente adequado às nossas necessidades. No entanto, um pouco mais de escolha seria desejável. Todos nós ficamos satisfeitos e viria novamente. E provavelmente vamos reservar outro Premier Inn.
Funcionários simpáticos e cortês que o recebem com um sorriso. A imagem geral do hotel é moderno e elegante. Os quartos estão em ótimas condições, limpeza do mais alto padrão. Apesar do fato de a janela estar voltada para os trilhos, você não ouve nada! Muito boa conexão wi-fi. E a localização do hotel muito central!
Personal agradable y cortés que te recibe con una sonrisa. La imagen general del hotel es moderna y elegante. Las habitaciones están en muy buenas condiciones, la limpieza del más alto nivel. A pesar de que la ventana da a las vías, ¡no se oye nada! Muy buena conexión wifi. Y la ubicación del hotel muy central!
Todo nuevo, fenomenal
Harkortstrasse 14, Düsseldorf, North Rhine-Westphalia 40210, Germany
