Amazing facility, amazing location, amazing staff , what else you would love to have in your hotel, I celebrated my anniversary and customer services did a great arrangements including fruit plate, cake and bed decoration, staff were very helpful , checkin and our was very smooth, only annoying thing that you will need to pay for parking and its not small amount daily , its strange especially with high price rate for night, otherthan this book the nile view room and enjoy breath taking view.
starstarstarstarstar Amr Metwally
Nice hotel with friendly staff - nice views of the nile from the top floor - overall a good experience..
starstarstarstar Mads Krog-Jensen
It was a wonderful staying, clean and classy place. Recommend 👍
starstarstarstarstar Wejdan Fahad
Even if you book for the Nile View rooms, it may not be possible. We were relocated to a lovely suite, but it was at the back of the hotel and had no views to write home about. The Nespresso machines are a big part of promotions but you only get two free capsules, then you must purchase from the hotel. Likewise the "free mini-bar" consists of two cans of soft drink. Room cleaning is haphazard and the bath would not run hot.
starstarstar Phil Cullen
El hotel es seguro, el personal es amable, nunca usamos el buffet pero el servicio a la habitación es bueno. Yo pensé que por su ubicación sería fácil caminar al Museo o cruzar la calle para estar cerca del río pero es imposible con el tráfico de El Cairo, no hay paso peatonal y los conductores no tienen ninguna consideración con el peatón, no hay un semáforo cercano… Encuentras cajeros cerca. El servicio de transporte contratado con el hotel nos costó por un solo trayecto (aeropuerto-hotel) 1.175 libras Egipcias, el transporte desde el hotel hasta el aeropuerto fue 108,19 libras egipcias por medio de la app de Uber. Y una hora de taxi por la ciudad 200 libras Egipcias… todos estos con aire acondicionado y servicio privado. Le pongo 3 estrellas porque el ingreso fue confuso y demorado. Nosotros pusimos la reserva en línea y dejamos información financiera para la misma, en el momento de registrarnos nos pidieron un 25% más de depósito aproximadamente, para cubrir gastos adicionales si se presentaban, nosotros llevábamos casi 20 horas volando desde norte America sin contar las esperas en sala, estábamos cansados y la prioridad del hotel era asegurar el pago, acorde a nuestra percepción. Entre aclarar el depósito inicial, el medio de pago que finalmente se usaría, otros servicios adicionales y demás, se incrementó el tiempo de espera, en el lobby. Nosotros no nos aseguramos de dejar claro que nos transportaran de nuevo al aeropuerto el día de la salida y en la llamada de recepción con la información de que abandonáramos el hotel a las 8am lo dimos por hecho (viaje redondo), al salir al lobby nadie nos esperaba y nuestro vuelo estaba cercano, lo que nos llevó a usar Uber, ya que no valía la pena esperar la gestión del hotel en cuanto a transporte en el últimomomento…
starstarstar Vicky Rios
Hotel muy limpio y muy tranquilo ideal para matrimonios y en pareja
starstarstarstarstar Abou Mansour & sons
Demais melhor atendimento lugar muito lindo e aconchegante
starstarstarstarstar Sergio Morschel
Exelente café da manhã, tudo limpo, seguro, bom atendimento, na piscina tem restaurante, no 10° tem bar jazz que pode fumar charutos, mezanino um restaurante italiano e outro egípcio.Hotel tem concierge que facilita a indicação de restaurantes e passeios.
starstarstarstarstar Mirtes Scherer
Maravilhoso
starstarstarstarstar Vinicius Dattwyler
Podem hospedar se sem medo. Excelente hotel!
starstarstarstar Rogério Ferro
The staff was very polite especially kholoud from guest relations, rooms were clean.
starstarstarstarstar Yaman Tahaineh
It’s the most cosy and personal hotel in the area. The attention and details make the difference.
starstarstarstarstar EJ “Dracarys”
Great hotel with a great service and a very nice staff over looking the Nile .. very very recommended
starstarstarstarstar Ali Eldouni
Ms. Abeer handles the guests with super professionalism and much respect. Hotel was clean, friendly and mostly welcoming. They even cleaned my own coffee maker. I am definitely going to stay here again. I liked the coffee lounge in the lobby too, makes exceptional coffee’s and super tasty.
starstarstarstarstar Ali Hakeem
#Kempinski Nile Hotel is really 5 ⭐ hotel. Located on the Nile river road. Very beautiful suite, spacious, clean, look fresh. Room with panorama Nile River view. #Blue Restaurant staff are very friendly, professional and paying attention to all guests 😍. You feel very welcomed all the way, starting from the staff at the main reception.The staff are following the proper pandemic measures and encouraging the guests in very professional way to keep the mask especially at the buffet side. 👏🏻The buffet is very rich. You can find big varieties of fresh, clean and well presented foods. The Blue Restaurant is 5 ⭐ Restaurant. Highly recommended 👍🏻. I really enjoyed every single minutes there. #Kempenski Nile hotel becomes my favorite hotel and I will be using the same hotel and suite everytime I will visit Cairo.
starstarstarstarstar Dolly EG
We ran into an issue on arrival and Ms. Abeer handled my concern with a big smile on her face thank you Abeer 🌹. The service is fast and they are very friendly. I will definitely stay here again.
starstarstarstarstar Faisal Khalid
Lindo hotel,muito conforto, excelente atendimento. Maravilhoso café da manhã.Terraço com piscina com uma linda vista do Cairo e Nilo
starstarstarstarstar Elizabeth Rd
Excelente, tudo que se pode esperar de um cinco estrelas.
starstarstarstarstar Elemento 51
Lets honestly review this hotel , in terms of cleanliness its very clean and luxury to stay.. the check in took us around 1 hour the reception staff are very slow. Not a good choice For those who wants a cafes or restaurants near thier stay :) very quick respond and customer service very good
starstarstar Hnouf alkhalifah
Muy buena atención.Habitaciones amplias y limpias No nos pusieron mas cápsulas de café, ni jabon ni champú ql dia siguiente. En elrestaurante turco muy buena comida
starstarstarstarstar Isabel Cañamero
Great hotel. I am so glad that we stayed here. FANTASTIC SERVICE that I’ve never seen before. They helped me with everything that I asked. Also the food was delicious especially breakfasts and their restaurants for dinners. All the rooms are clean and very modern. Absolute 5 stars.
starstarstarstarstar Dilyara TRAINER
Grata surpresa! Difícil achar defeitos, a não ser na academia, que faltou aparelho para membros inferiores, tudo perfeito demais! Atendimento perfeito: cortês, educado, eficiente e sempre com sorrisono rosto. As pessoas querem realmente que você fique satisfeito. Uma única vez que estava meio perdida no saguão, apareceu uma funcionária do nada para me auxiliar. Não precisei procurar ninguém. É uma funcionária que fica pelo hotel justamente para saber a opinião dos hóspedes e auxiliá-los no que precisarem. Limpeza perfeita de todos os ambientes, quartos confortáveis, amenities bons e você pode pedir o que precisar. Inclusive tem um cardápio de travesseiros. Academia equipada com cybex (falta aparelhos para pernas). Spa masculino e feminino separados. Intimista na medida, com salas de massagem enormes e com chuveiro equipado com shampoo, condicionador e sabonete dentro dela. Todo o ambiente cheiroso e música relaxante. Jacuzzi com temperatura perfeita. A terapeuta Aman (muito simpática e sorridente) fez em mim a melhor massagem da minha vida! Café da manhã excelente: farto, com muitas opções e de qualidade. Restaurante e in room dining com cardápio bem variado, inclusive o kids menu(só neste, tem cerca de 15 opções de pratos). Apresentação dos pratos linda e ingredientes de qualidade. Drinks excelentes! 2 ATM. 6 elevadores. Piscina não é enorme, mas um tamanho bom e aquecida, no rooftop com vista ampla do nilo e com privacidade (não gosto quando todo o hotel pode olhar pra você na piscina). Enfim, fiquei fã. E olha que sou bem exigente.A equipe está de parabéns!
starstarstarstarstar Julianna Corbo
Without doubt one of the favorite hotels I stayed in Cairo! Upon arrival we were warmly welcomed by the staff and general manager, a true sample of excellent hospitality!
Great location, really pleasant and clean rooms, but the thing that makes this such a great place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. They really did their best to make our stay the best. Definitely not our last visit. Special thanks to Mr Mohamed Ezzat and Mrs Yasmin for their amazing hospitality.
starstarstarstarstar Hania Elsahhar
The Jazz Bar
* It's Located on the Top Floor
* The View is Looking Over The Magical Nile.
* The Decoration is Contemporary.
* The Atmosphere is Private, Relaxing, Posh.
* The Music is Jazz Band on Saturday and Sunday.
* The Waiters are Friendly, Efficient, and Polite.
* The Cleanliness is Superb.
* The food is Good and it consists of a variety of International Cold and Hot Snacks Platters.
* The Price's are Normal average Touristic International Hotels.
starstarstarstarstar bibo saba
Highly recommended this hotel
I love everything in here. So cozy and very clean. Food is great, room so clean, very professional stuff. Love everybody. Definitely I will come back ❤️
starstarstarstarstar Amany Hassan
Stayed here for a week and truly an incredible experience. Everything was perfect— rooms, amenities, gorgeous Nile view, etc.— truly impeccable. Most of all I’d like to call out the service at the hotel, which was top notch. Everything for concierge, to helpful staff, all the way to their amazing restaurants. I’ll definitely go back and highly recommend to everybody.
starstarstarstarstar Milan Chatterjee
High class hotel with its unique atmosphere, beautiful design, nice materials and well balanced colours of its interiors. Everything is clean and accurately arranged. This is for the first time I have sufficient light in the room for work in the evening time.
Well trained and polite staff. Sport and recreational activities are in place. Turkish cuisine of Osmanly Restaurant is very VERY delicious. The breakfasts may be the only thing to work on in terms of meals variety. Wish to stay here next time.
starstarstarstarstar maminsibiryak81
O serviço e excelente e os funcionários são muito atenciosos. O quarto é limpo e funcional. Os restaurantes The Blue e Osmanly são excelentes. Comida nota 10. O café da manhã é excepcional. Adoramos!
starstarstarstarstar Analúcia Vieira
BIEN SITUADO LIMPIO BUEN SERVICIO. HERMOSA DECORACION FLORAL. No es un mastodonte de edificio junto al Nilo y el Museo NACIONAL.
starstarstarstarstar Ma Teresa González-García
ESP-ENGDespués de 9 días en Egipto, necesitaba comer comida europea que me sentara bien y fui al restaurante italiano de este hotel. La atención fue impecable, la comida muy rica, los mocktails increíbles, con muy buena relación calidad-precio, fue una comida estupenda que me sentó muy bien.After 9 days in Egypt I needed European food and I went to the Italian restaurant of this hotel. The assistance was really good, the food was tasty, the mocktails were incredible, all good quality for a nice price.
starstarstarstarstar Beatriz García Martín
Espectacular hotel. Comida excelente. Decoración 10.!!!!!!! Con todas las comodidades.
starstarstarstar Rox Anai
It is a pleasant and cozy hotel, located practically in a central area, in Garden City, on the Nile Corniche, easily accessible. It has magnificent views of the Nile River, has Ottoman and Italian restaurants, gym, swimming pool and has a good customer service.Es un hotel agradable y acogedor, ubicado prácticamente en una zona céntrica, en Garden City, en la Corniche del Nilo, de fácil acceso. Tiene magníficas vistas al Río Nilo, cuenta con restaurantes otomano e italiano, gimnasio, piscina y tiene un buen servicio al cliente.
starstarstarstar Rafael Veintimilla
Excelentes habitaciones. Muy cómodas las camas. El desayuno excelente y el personal muy amable y servicial.
starstarstarstarstar Silvia D'Ursi
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