Ambiente absolutamente incrível. Ame todos os ramos tecidos. As bebidas eram excelentes
starstarstarstarstar Brandon Olekas
Marcos nos atendeu em uma bela tarde parcialmente nublada de fevereiro e não poderíamos ter sido tratados melhor. Tão humilde e tão doce, obrigado Marcos
starstarstarstarstar Francesca Provencio
Hotel maravilhoso. Café da manhã adorável. Muito bom topo do telhado. Spirit Tulum. Serviço muito bom. Apartamento pequeno: suíte úmida ...
starstarstarstar Perez David
We have spent more than 3 hours choosing an Instagrammable hotel with a good service. Kanan attracted our attention because it was said it was a hotel on the tree. The photos can’t really transmit all the beauty and vibes of the hotel. We came at night and the first impression was unforgettable - a lot of lights, jungles and a friendly staff.
A very sweet receptionist put very cool bracelets on our hands (red thread with a sandal insert. It has letter K (Maya sign which means guardian) on it. We are still wearing those bracelets! 🥰❤️
The room was very clean and big. Everything is made of wood. In the mornings a little iguana used to visit us which was very funny. It can take you a while day to take photos in all locations they have. They are really spectacular.
Sometimes I felt I was in a movie Avatar (they have these trees of souls).
The staff in the restaurant is exceptional. We had breakfast included but didn’t know it included certain foods and guys let us choose other dishes instead!!! This is what we call high quality service.
When we left the hotel we found out that our glasses were missing and returned. The manager and a maid both helped to look for them and in the end it turned out we have put them in the bag. But the attention of the staff impressed us.
For those who are looking for the exceptional service, cool location and a magical atmosphere - welcome to Kanan!!!
starstarstarstarstar Anastasiia Turchyna
Marcos served us on a beautiful partly cloudy February afternoon and we couldn’t have been treated better. So humble and so sweet, thx Marcos
starstarstarstarstar Francesca Provencio
Absolutely amazing ambiance. Love all of the woven branches. Drinks were excellent
starstarstarstarstar Brandon Olekas
Incrível a verdade, o hotel é uma loucura, cheio de passagens e lugares para estar no meio da selva ou de frente para o mar. Excelente atenção de todos os funcionários. Gastronomia impecável também. Esperançosamente podemos voltar. Obrigado por tudo !!!PS: Li uma opinião reclamando do "barulho dos vizinhos" que na verdade é música. Recomendo a essas pessoas que passem as férias em um lugar mais tranquilo, já que Tulum é para festa e praia.
starstarstarstarstar Ivan Coco
Increíble la verdad, el hotel es una locura, lleno de pasadizos y lugares para estar en el medio de la jungla o frente al mar. Excelente atención de todo el personal. Gastronomía impecable también. Ojalá podamos volver. Gracias por todo!!!PD: lei alguna opinión quejándose por el “ruido de los vecinos” que en realidad es música. Le recomiendo a esa gente vacacionar en un lugar mas tranquilo ya que Tulum es para ir de fiesta y playa.
starstarstarstarstar Ivan Coco
Restaurante chulo. Decorado súper bien. Instagram spots. Comida buena. Camareros incluyen 2 veces la propina en la cuenta sin ningún vergüenza.
star Alexander Pushkin
Kanan é INCRÍVEL! De longe um dos melhores clubes de praia. A arquitetura realmente está além e a equipe é tão amigável. Lugar incrível, altamente recomendado!
starstarstarstarstar Savanna Zampetti
Kanan is INCREDIBLE! By far one of the best beach clubs. The architecture in truly beyond and staff is so friendly. Amazing place, highly recommended!
starstarstarstarstar Savanna Zampetti
Nós não ficamos no hotel, nós apenas fomos passar um dia no clube de praia e foi incrível, o lugar fez Tulum parecer ainda melhor do que o que já é !. Comida era delcious, o serviço foi ótimo. O design do lugar é como um sonho de conto de fadas e o melhor para mim é que eles aceitam animais de estimação. Não tenho nada de ruim a dizer sobre este lugar, adorei
starstarstarstarstar Dwan Marie
Hermoso hotel, fuimos a comer a Karma uno de los resto del hotel y estuvo super bueno.
starstarstarstarstar Paula Pla
Sitio muy lindo, buena ubicación y atencion
starstarstarstarstar Jose Luis Bonilla
Maravilloso lugar. Mucha naturaleza y buenos eventos. Música agradable.
starstarstarstarstar Nutme
Be aware that they will charge you a hefty price if you don’t ask for the price of things upfront. Their minimum is $40 when we visited thinking we will pay $80 total. We ordered a few food items and drinks which we thought would come to $70. When they brought our check it was $257 and the guy was insisting we give him a %20 tip. I don’t have a problem with spending money, I have a problem with getting scammed into spending money. Honestly there are a lot more places on the beach. They pay influencers to come here and post about it but it’s not worth the hype.
star Salar Rj
We did not stay at the hotel, we just went to the beach club for a day and it was amazing, the place made Tulum look even better than what already is!. Food was delcious, service was great. The design of the place is like a fairy tale dream and the best part for me is that they are pet friendly. I have nothing bad to say about this place, loved it
starstarstarstarstar Dwan Marie
Made a reservation for noon on my birthday. Planned the day around it and they told me they forgot to put it in the reservation (but they remembered me doing it). No one was at the cabana at the time and they could have turned away the other guests who booked after us for 12:30. Don’t plan your day here they may or may not honor your reservations. Even on your birthday!
star Donnie Strompf
Tivemos um excelente jantar num dos ninhos com curadoria do Chef Edgar. Eu gostei muito que o Chef Edgar misturou elementos veganos no jantar. Isso foi uma linda experiência. Nosso servidor Brandon e toda a equipe foi excelente.
starstarstarstarstar Carli Aranguren
Todo muy bien muy buen servicio y habitaciones
starstarstarstarstar Mariana Bracho
We had an excellent dinner in one of the nests curated by Chef Edgar. I absolutely appreciated that Chef Edgar mixed vegan elements in the dinner. It was a beautiful experience. Our server Brandon and the whole staff was superb.
starstarstarstarstar Carli Aranguren
Si hubiera 10 estrellas, se lo merece Kanan. Excelente servicio. Habitaciones de lujo. El beach club espectacular. Gracias a todos. Regresaremos pronto!
starstarstarstarstar Omar Arcadia
Incrível se hospedar neste hotel. Tudo era muito mais do que eu esperava. A arquitetura é algo espetacular e vale a pena passar alguns dias lá. Durante a minha estadia, também fui a hotéis diferentes, mas este foi incrível. Durante a noite, o lugar para pedir um jantar e também para ver o pôr do sol é definitivamente um dos meus lugares favoritos. Eles têm SPA, ioga, clubes de praia e quartos com uma vista incrível do oceano. Há lugares particulares construídos com madeira na praia, onde você pode passar o dia, esses lugares são diferentes de tudo que já vi antes e, definitivamente, uma experiência única. A equipe é muito simpática, a localização é muito perto de outros restaurantes e bares.Alimentos e pratos podem ser um pouco maiores, com preços altos para o que é servido.
starstarstarstarstar Tulio Freitas
Amazing staying in this hotel. Everything was much more than what I was expecting.The architecture is something espetacular and worth going to spend a couple days in there. During my stay I have also went to different hotels but this one was incredible. During the night the place to ask for a dinner and also to see the sunset is definitely one of my favorite places. They do have SPA, Yoga, beach clubs and rooms with an incredible view of the ocean.There are private places build with wood on the beach where you can spend the day, those places are different from everything I’ve seen before and definitely a unique experience. Staff is very friendly, location is very close to other restaurants and bars.Food and plates could be a bit bigger, high price for what is served.
starstarstarstarstar Tulio Freitas
El mesero Daniel fue increíble en el servicio. De verdad que me la pase muy bien Gracias a el!!! Pronto espero regresar nuevamente 😉😀i
starstarstarstarstar Lizbeth Galeana 33
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