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star star star star Calle 19 No. 1B-63, Rodadero, Near Rodadero Beach, Santa Marta, Colombia 470006, Colombia
Es un hotel tipo tropical su atención es calurosa y los empleados están a disposición de los huéspedes es muy grato estar en sus áreas comunes el servicio es espectacular y la valides sorprendente buen ambiente y excelentes precios a la altura de su servicio es gratificante encontrar servicios en la costa personlaisados quedamos sorprendidos del calor humano que irradia su gente felicitaciones a todo el personal
No pierdan su tiempo y plata y pasen malos ratos , habitaciones malas , camas de colchoneta , comida pésima pésima , parece más un motel , los baños horribles jamás volvería , no lo recomiendo nada
Não perca seu tempo e dinheiro e passe mal, quartos ruins, colchões de cama, péssima comida ruim, parece mais um motel, banheiros horríveis, eu nunca voltaria, não recomendo de jeito nenhum
É um hotel tipo tropical, sua atenção é calorosa e os funcionários estão à disposição dos hóspedes, é muito agradável estar em suas áreas comuns, o atendimento é espetacular e a validade é surpreendente, bom ambiente e excelentes preços na altura do seu serviço, é gratificante encontrar serviços em la costa personlaisados, ficamos surpresos com o calor humano irradiado por seu povo parabéns a todos os funcionários
It is a tropical-type hotel, its attention is warm and the employees are available to the guests, it is very pleasant to be in its common areas, the service is spectacular and the validity is surprising, good atmosphere and excellent prices at the height of its service, it is gratifying to find services in la costa personlaisados we were surprised by the human warmth radiated by its people congratulations to all the staff
Do not waste your time and money and have a bad time, bad rooms, mattress beds, lousy lousy food, it looks more like a motel, horrible bathrooms, I would never go back, I do not recommend it at all
Very good service
Boa atenção, limpe bem ahh melhor de todas as comidas deliciosas
Serviço péssimo, fiz a reserva de 5 quartos e quando cheguei no local deram-me apenas 4 e não quiseram responder.
dieta muito desfavorável e não têm alimentação adequada para as crianças. se você vai com crianças, deve comprar comida de fora.o administrador é rude e indelicado
la alimentación muy desfavorable y no tienen alimentos acordes para los niños. si vas con niños debes comprar los alimentos por fuera.la administradora es una grosera y maleducada
Buena atención, limpio agradable ahh lo mejor de todo la comida deliciosa
Pésimo servicio, hice la reserva para 5 habitaciones y cuando llegue al lugar solamente me entregaron 4 y no me quisieron responder.
very unfavorable diet and they do not have adequate food for children. if you go with children you must buy food from outside.the administrator is rude and impolite
Buen hotel. Limpio, bonito, acogedor. Tiene una linda piscina para los niños. Recomendable 100%
Bom hotel. Limpo, agradável, aconchegante. Tem uma bela piscina para crianças. 100% recomendado
Good hotel. Clean, nice, cozy. It has a nice pool for children. Recommended 100%
Muy buena atención ,limpio y hermoso lugar con jardines , piscina salas de juegos salón para niños .buena alimentación, y buffet los fines de semana,
Recomiendo el hotel al máximo una excelente calidad humana sus instalaciones muy lindas y aseadas sus comidas muy ricas y una correcta higiene.felicitaciones un muy buen hotel 🏨🏖🏝🎉
Recomendo o hotel ao máximo, uma excelente qualidade humana, as suas instalações muito agradáveis e cuidadas, as suas refeições ricas e a higiene adequada. Parabéns um hotel muito bom 🏨🏖🏝🎉
Atendimento muito bom, local limpo e bonito com jardins, piscina, salão de jogos, sala infantil, boa comida e buffet nos finais de semana,
The service is good. But we have a terribly night. There was a people in some rooms that has a party and all the night they have a loud music and speaking loudly, running and was so hard to sleep. We claims several times to the manager, but nobody can control it. Look like we was at stews or bar place. I don't recommend this hotel.
This hotel has 3.5 stars, which I assumed was okay for my family given that we would be spending very little time at the hotel beside from the times where we were sleeping, eating or enjoying the pool. Our experience overall was awful: - Almost all the hotel staff was extremely rude, especially a blonde lady which other employees referred to as being one of the managers. On our third day, we woke up to no running water which lasted for approximately 12-16 hours, very early that morning my mother woke up and noticed there was no water therefore she went down to the reception where she was told that there was a plumbing issue and that it would be resolved as soon as possible which she understood and only requested a bucket of water, from the small reserve they had, so we could use it to flush the toilet and wash our hands. As the hours went by without receiving the water ,we decided to ask for it again even if we had to carry it to the room ourselves, to which they barely responded and just told us to go back to the room and they would bring it up, almost 12 hours later of our 6am request there was still no running water and no bucket of water, that's when we decided to complain and ask for a complete refund given the unsanitary conditions and the rude staff, then and only then we got the water we had waiting for since the morning. -The room was in terrible conditions, the paint from the walls was peeling off, the light switches were in very bad condition, the bathroom sink was detached almost completely from the wall and seemed that it could fall at any minute, the shower was extremely dirty and dark, the tv did not work well, and had many other disgusting aspects to it. - The restaurant was supposed to offer a la carte menu for each one of our meals except for breakfast. However, they served us whatever they had prepared for the day. The server in charge of breakfast and lunch was very nice, but the guy that had the night shift was the worse, he demanded for us to sit wherever he pleased which was by the kitchen door where you could hear everything that was going on. Also, he had the tv on at a very high volume and sat right behind us and would laugh loudly as we had our dinner.
Bad, so bad
It is not anymore what it was some years ago. The new hotel management has completely damaged the very good hotel that this was.
Calle 19 No. 1B-63, Rodadero, Near Rodadero Beach, Santa Marta, Colombia 470006, Colombia
