Clean, wonderful hotel. Most helpful and attentive staff. Clean rooms, well lit. Good restaurant. Close to Union Station and many downtown sites. Will stay there again, for sure!
starstarstarstarstar John Traylor
Too much traffic noise! The best service in the world, clean rooms, and all the amenities don't make one bit of a difference if I can't get a good night's sleep. It sounded like a race track outside my window ALL NIGHT long (well, until about 3-4am anyway). This is way beyond being muted by ear plugs or white noise (ie fan).
I've been traveling for work for 20 years, and I realize getting a completely silent room is not reasonable. But I continue to be baffled by hotels where the noise is so bad that a solid night's sleep is simply not possible.
star Aaron Smith
Very nice Hotel. Everything looks like it is very well taken care of. Valet is super awesome and patient. The pool was amazing. For being indoor, it wasnt humid and gross it was a perfect temp. I've gone to quite a few others and it was typically very humid and nasty. I am very impressed!
starstarstarstarstar Destiny Leon
The location is amazing! However, the cleaning staff has dropped the ball. We were at the hotel for 6 days and the room was cleaned 1 time. We had to ask for toilet paper and clean towels to be delivered. For the cost of the room, I expect better service!! Also, we left an item in our room after checkout, and called to have it delivered but we have yet to have any response to our request
starstarstar karen kapchinsky
An all around great experience. The hotel looked great, had a nice main lobby. Reception staff was friendly and very accommodating. We arrived early, but got comfy in the lounge and the reception staff were able to get us into the room 3 hours early. When we checked out, they held our bags for 5 hours while we waited for the train. Valet staff was friendly, and I had no problems dropping the vehicle off or picking it up. Room itself was nothing too fancy, but had no issues. Bathroom was pretty modern, very well lit. Neat pictures in the elevator lobbies, but they have a few duplicates, was a little sad to see that each floor wasn't different. Pool was lackluster and a little chilly, but well kept with a great view of the area. There is a grocery store across the street, which was really neat. Hilton had a 'nominate the best employee' thing, but honestly everyone we interacted with was amazing. Really went above and beyond in customer service. Overall very happy with the stay for the price we paid, will be back when we return to Denver.
starstarstarstarstar Jonathan Kobolt
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