I have stayed there with my husband for 1.5 months. The room is spacious and clean. Everyone working in the hotel is exceptional and helpful, especially Hulya and Thomas. They always give us warm greetings with big smile in the morning. And everyone is always eager to help. They are all very friendly and nice. I do enjoy staying there. Thanks so much for taking of us in that period of time. Fiquei lá com meu marido por 1,5 meses. O quarto é espaçoso e limpo. Todos que trabalham no hotel são excepcionais e prestativos, especialmente Hulya e Thomas. Eles sempre nos cumprimentam calorosamente com um grande sorriso pela manhã. E todos estão sempre dispostos a ajudar. Eles são todos muito simpáticos e agradáveis. Eu gosto de ficar lá. Muito obrigado por nos receber nesse período de tempo.
starstarstarstarstar Human Wong
I have stayed there with my husband for 1.5 months. The room is spacious and clean. Everyone working in the hotel is exceptional and helpful, especially Hulya and Thomas. They always give us warm greetings with big smile in the morning. And everyone is always eager to help. They are all very friendly and nice. I do enjoy staying there. Thanks so much for taking of us in that period of time. Me he alojado allí con mi marido durante 1,5 meses. El cuarto es espacioso y limpio. Todos los que trabajan en el hotel son excepcionales y serviciales, especialmente Hulya y Thomas. Siempre nos dan cálidos saludos con una gran sonrisa en la mañana. Y todo el mundo está siempre dispuesto a ayudar. Todos son muy amables y agradables. Disfruto quedarme allí. Muchas gracias por tomarnos en ese período de tiempo.
starstarstarstarstar Human Wong
I have stayed there with my husband for 1.5 months. The room is spacious and clean. Everyone working in the hotel is exceptional and helpful, especially Hulya and Thomas. They always give us warm greetings with big smile in the morning. And everyone is always eager to help. They are all very friendly and nice. I do enjoy staying there. Thanks so much for taking of us in that period of time.
starstarstarstarstar Human Wong
Great location and despite being near major roadsmy room was exceedingly quiet. Also, I paid for a spacehowever the hotel car park was always full on a return from an evening out (there was free parking available opposite the hotel however)(The parking fee I paid was refunded without a quibble) The rooms were clean and well appointed.The staff were friendly and helpful.A very high standard of breakfast was provided on a help yourself basis.One of our group had an issue with his room which wascorrected most efficiently by the manager to more than his satisfaction.Hilton staff obviously get great training with dealing with customer complaints!Looking forward to my next stay at a Hilton Hotel. Ótima localização e, apesar de estar perto das principais estradas, meu quarto era extremamente silencioso. Além disso, paguei por uma vaga, no entanto, o estacionamento do hotel estava sempre cheio ao voltar de uma saída à noite (no entanto, havia estacionamento gratuito disponível em frente ao hotel) (a taxa de estacionamento que paguei foi reembolsada sem problemas) Os quartos eram limpos e bem decorados. Os funcionários foram simpáticos e prestativos. Um alto padrão de café da manhã foi servido em uma base de ajuda. Um de nosso grupo teve um problema com seu quarto, que foi corrigido com mais eficiência pelo gerente para mais do que sua satisfação. A equipe do Hilton obviamente recebe um ótimo treinamento para lidar com reclamações de clientes! Ansioso para minha próxima estadia em um hotel Hilton.
starstarstarstarstar Stephen Wiggins
Great location and despite being near major roadsmy room was exceedingly quiet. Also, I paid for a spacehowever the hotel car park was always full on a return from an evening out (there was free parking available opposite the hotel however)(The parking fee I paid was refunded without a quibble) The rooms were clean and well appointed.The staff were friendly and helpful.A very high standard of breakfast was provided on a help yourself basis.One of our group had an issue with his room which wascorrected most efficiently by the manager to more than his satisfaction.Hilton staff obviously get great training with dealing with customer complaints!Looking forward to my next stay at a Hilton Hotel. Excelente ubicación y, a pesar de estar cerca de las principales carreteras, mi habitación era extremadamente tranquila. Además, pagué por un espacio, sin embargo, el estacionamiento del hotel siempre estaba lleno al regresar de una salida nocturna (sin embargo, había estacionamiento gratuito disponible frente al hotel) (La tarifa de estacionamiento que pagué fue reembolsada sin objeciones) Las habitaciones estaban limpias y bien equipadas. El personal era amable y servicial. Se proporcionó un estándar muy alto de desayuno en una base de autoservicio. Uno de nuestro grupo tuvo un problema con su habitación que fue corregido de manera más eficiente por el gerente para su satisfacción. ¡Obviamente, el personal de Hilton recibe una excelente capacitación para tratar las quejas de los clientes! Espero con ansias mi próxima estadía en un hotel Hilton.
starstarstarstarstar Stephen Wiggins
Great location and despite being near major roads my room was exceedingly quiet.
Also, I paid for a space however the hotel car park was always full on a return from an evening out (there was free parking available opposite the hotel however) (The parking fee I paid was refunded without a quibble)
The rooms were clean and well appointed. The staff were friendly and helpful. A very high standard of breakfast was provided on a help yourself basis. One of our group had an issue with his room which was corrected most efficiently by the manager to more than his satisfaction. Hilton staff obviously get great training with dealing with customer complaints! Looking forward to my next stay at a Hilton Hotel.
starstarstarstarstar Stephen Wiggins
Be careful of stealth car parking charges. We arrived on Saturday for a local wedding and gave our car registration as we were too early to officially check-in. We then gave the registration details again upon check-in. All good you'd think - nope. My wife dropped me off at the hotel venue to collect our other vehicle before returning to pick up her brother. She parked in the hotel car park we'd registered for twice while she waited for him to appear.3 days later, we get a letter in the mail saying we'd parked without paying. Fair enough, mistakes happen, so I challenged the ticket and attached a copy of our hotel booking as evidence. Just a matter of time before they rescind the ticket, right? Wrong!The parking company for the hotel refused to relinquish the fine and want more than the cost of our stay in penalty fee. Disgraceful. Needless to say we will be challenging the decision through Popla, but it would be great if someone from the hotel could get in touch and sort this. I've tried calling but to no avail.Hotel is fine, but not worth the cost if you include the parking charges! Tenha cuidado com as taxas de estacionamento furtivo. Chegamos no sábado para um casamento local e demos o registro do nosso carro, pois estávamos muito cedo para fazer o check-in oficial. Em seguida, fornecemos os detalhes do registro novamente no check-in. Tudo de bom você pensaria - não. Minha esposa me deixou no hotel para pegar nosso outro veículo antes de voltar para pegar seu irmão. Ela estacionou no estacionamento do hotel para o qual havíamos registrado duas vezes enquanto esperava que ele aparecesse.3 dias depois, recebemos uma carta no correio dizendo que estacionamos sem pagar. Justo, erros acontecem, então eu contestei o bilhete e anexei uma cópia da nossa reserva de hotel como prova. Só uma questão de tempo antes de rescindir o bilhete, certo? Errado!A empresa de estacionamento do hotel se recusou a abrir mão da multa e quer mais do que o custo de nossa estadia em multa. Vergonhoso. Escusado será dizer que estaremos contestando a decisão através do Popla, mas seria ótimo se alguém do hotel pudesse entrar em contato e resolver isso. Já tentei ligar mas sem sucesso.Hotel é bom, mas não vale o custo se você incluir as taxas de estacionamento!
star Matthew Parry
Absolutely loved my nights stay here.The bed was huge and so comfortable that I slept through a fire alarm 🤣 All the staff were really friendly and helpful. Breakfast choice was fantastic, all food was fresh and hot, sausages were amazing. Could have happily stayed there for a week. Absolutamente amei minhas noites aqui. A cama era enorme e tão confortável que dormi com um alarme de incêndio 🤣 Todos os funcionários foram muito simpáticos e prestativos. Escolha de café-da-manhã foi fantástico, toda a comida era fresca e quente, salsichas foram surpreendentes. Poderia felizmente ter ficado lá por uma semana.
starstarstarstarstar Frances Copplestone
What a great place to stay. Found the room to be excellent. New, modern, clean and with AC. We found the pillows poor but we respect others might find them more to their liking. Breakfast was excellent and the waffle maker a massive hit. Would stay again without hesitation. Que lugar ótimo para ficar. Achei o quarto excelente. Novo, moderno, limpo e com AC. Achamos os travesseiros ruins, mas respeitamos os outros podem achá-los mais do seu agrado. Café-da-manhã foi excelente ea máquina de waffle um enorme sucesso. Ficaria novamente sem hesitação.
starstarstarstarstar Steve Smith
First little about myself. I'm a retired flight attendant and fine dining server. For 20 years I've been in the business of making people happy, and I've stayed in hundreds of hotels.Without question the staff in this establishment are world-class. Everyone I've met and interacted with has been superlative individually and as a team their kindness and good nature really shine, and the smiles and genuine friendliness here warm my heart.My room was very nice but what lifts this hotel to the peak of perfection is really the outstanding people. Friendliest reception, bar service with smiles and laughter, breakfast staff who opened the elevator for me when she saw my hands were full of croissants and coffee...world-class truly.The employees here deserve special recognition from the highest level of Hilton management.I've attached a picture of my new best friend Paulina, who manages the bar and breakfast and who has the best laugh and friendliest smile in all of Europe. Primeiro um pouco sobre mim. Sou comissária de bordo aposentada e garçonete. Há 20 anos trabalho no ramo de fazer as pessoas felizes e já me hospedei em centenas de hotéis.Sem dúvida, a equipe deste estabelecimento é de classe mundial. Todos com quem conheci e interagi foram superlativos individualmente e como equipe, sua gentileza e boa natureza realmente brilham, e os sorrisos e a simpatia genuína aqui aquecem meu coração.Meu quarto era muito bom, mas o que eleva este hotel ao pico da perfeição são realmente as pessoas excepcionais. A recepção mais amigável, serviço de bar com sorrisos e risadas, funcionários do café da manhã que abriram o elevador para mim quando viu que minhas mãos estavam cheias de croissants e café ... verdadeiramente de classe mundial.Os funcionários aqui merecem reconhecimento especial do mais alto nível de gerenciamento da Hilton.Anexei uma foto da minha nova melhor amiga Paulina, que administra o bar e o café da manhã e que tem a melhor risada e o sorriso mais amigável de toda a Europa.
starstarstarstarstar Christopher Collins
Absolutely loved my nights stay here.The bed was huge and so comfortable that I slept through a fire alarm 🤣 All the staff were really friendly and helpful. Breakfast choice was fantastic, all food was fresh and hot, sausages were amazing. Could have happily stayed there for a week. Absolutamente me encantó mis noches de estancia aquí. La cama era enorme y tan cómoda que dormí a través de una alarma contra incendios 🤣 Todo el personal fue muy amable y servicial. La elección del desayuno fue fantástica, toda la comida era fresca y caliente, las salchichas eran increíbles. Podría haberme quedado felizmente allí durante una semana.
starstarstarstarstar Frances Copplestone
What a great place to stay. Found the room to be excellent. New, modern, clean and with AC. We found the pillows poor but we respect others might find them more to their liking. Breakfast was excellent and the waffle maker a massive hit. Would stay again without hesitation. Qué gran lugar para quedarse. La habitación me pareció excelente. Nuevo, moderno, limpio y con aire acondicionado. Encontramos las almohadas pobres, pero respetamos que otros puedan encontrarlas más de su agrado. El desayuno era excelente y la máquina para hacer gofres fue un gran éxito. Volvería a alojarme sin dudarlo.
starstarstarstarstar Steve Smith
First little about myself. I'm a retired flight attendant and fine dining server. For 20 years I've been in the business of making people happy, and I've stayed in hundreds of hotels.Without question the staff in this establishment are world-class. Everyone I've met and interacted with has been superlative individually and as a team their kindness and good nature really shine, and the smiles and genuine friendliness here warm my heart.My room was very nice but what lifts this hotel to the peak of perfection is really the outstanding people. Friendliest reception, bar service with smiles and laughter, breakfast staff who opened the elevator for me when she saw my hands were full of croissants and coffee...world-class truly.The employees here deserve special recognition from the highest level of Hilton management.I've attached a picture of my new best friend Paulina, who manages the bar and breakfast and who has the best laugh and friendliest smile in all of Europe. Primero poco sobre mí. Soy azafata jubilada y camarera de alta cocina. Durante 20 años he estado en el negocio de hacer feliz a la gente y me he alojado en cientos de hoteles.Sin duda, el personal de este establecimiento es de clase mundial. Todos los que he conocido y con los que he interactuado han sido superlativos individualmente y como equipo, su amabilidad y buena naturaleza realmente brillan, y las sonrisas y la amabilidad genuina aquí calientan mi corazón.Mi habitación era muy bonita, pero lo que eleva a este hotel a la cima de la perfección es realmente la gente excepcional. La recepción más amable, el servicio de bar con sonrisas y risas, el personal del desayuno que me abrió el ascensor cuando vio que mis manos estaban llenas de croissants y café... verdaderamente de clase mundial.Los empleados aquí merecen un reconocimiento especial del más alto nivel de la gerencia de Hilton.Adjunto una foto de mi nueva mejor amiga Paulina, que dirige el bar y el desayuno y que tiene la mejor risa y la sonrisa más amable de toda Europa.
starstarstarstarstar Christopher Collins
Absolutely loved my nights stay here.The bed was huge and so comfortable that I slept through a fire alarm 🤣 All the staff were really friendly and helpful. Breakfast choice was fantastic, all food was fresh and hot, sausages were amazing. Could have happily stayed there for a week.
starstarstarstarstar Frances Copplestone
Be careful of stealth car parking charges. We arrived on Saturday for a local wedding and gave our car registration as we were too early to officially check-in. We then gave the registration details again upon check-in. All good you'd think - nope. My wife dropped me off at the hotel venue to collect our other vehicle before returning to pick up her brother. She parked in the hotel car park we'd registered for twice while she waited for him to appear.3 days later, we get a letter in the mail saying we'd parked without paying. Fair enough, mistakes happen, so I challenged the ticket and attached a copy of our hotel booking as evidence. Just a matter of time before they rescind the ticket, right? Wrong!The parking company for the hotel refused to relinquish the fine and want more than the cost of our stay in penalty fee. Disgraceful. Needless to say we will be challenging the decision through Popla, but it would be great if someone from the hotel could get in touch and sort this. I've tried calling but to no avail.Hotel is fine, but not worth the cost if you include the parking charges!
star Matthew Parry
First little about myself. I'm a retired flight attendant and fine dining server. For 20 years I've been in the business of making people happy, and I've stayed in hundreds of hotels.
Without question the staff in this establishment are world-class. Everyone I've met and interacted with has been superlative individually and as a team their kindness and good nature really shine, and the smiles and genuine friendliness here warm my heart.
My room was very nice but what lifts this hotel to the peak of perfection is really the outstanding people. Friendliest reception, bar service with smiles and laughter, breakfast staff who opened the elevator for me when she saw my hands were full of croissants and coffee...world-class truly.
The employees here deserve special recognition from the highest level of Hilton management.
I've attached a picture of my new best friend Paulina, who manages the bar and breakfast and who has the best laugh and friendliest smile in all of Europe.
starstarstarstarstar christopher collins
What a great place to stay. Found the room to be excellent. New, modern, clean and with AC. We found the pillows poor but we respect others might find them more to their liking. Breakfast was excellent and the waffle maker a massive hit. Would stay again without hesitation.
starstarstarstarstar Steve Smith
This was my second stay at this hotel. All the staff, from the people at Front Desk to the people in the dining area work hard to see to the needs of the guests. They are cheerful, with ready smiles all the time and it is simply a pleasure to stay in this hotel. No complaints infrastructure wise - everything is clean and in good working order. Esta foi a minha segunda estadia neste hotel. Todos os funcionários, desde as pessoas na recepção até as pessoas na área de jantar, trabalham duro para atender às necessidades dos hóspedes. Eles são alegres, com sorrisos prontos o tempo todo e é simplesmente um prazer ficar neste hotel. Não há queixas em termos de infraestrutura - tudo está limpo e em boas condições de funcionamento.
starstarstarstarstar Gerard Leong
This was my second stay at this hotel. All the staff, from the people at Front Desk to the people in the dining area work hard to see to the needs of the guests. They are cheerful, with ready smiles all the time and it is simply a pleasure to stay in this hotel. No complaints infrastructure wise - everything is clean and in good working order. Esta fue mi segunda estancia en este hotel. Todo el personal, desde la gente de la recepción hasta la gente del comedor, trabaja arduamente para satisfacer las necesidades de los huéspedes. Son alegres, con una sonrisa lista todo el tiempo y es simplemente un placer hospedarse en este hotel. No hay quejas en cuanto a la infraestructura: todo está limpio y en buen estado de funcionamiento.
starstarstarstarstar Gerard Leong
3 días sin servicio de limpieza de la habitación/baño, no reposición de toallas, etc... Nula respuesta ante reclamación y falta de profesionalidad del personal de recepción y de housekeeping (niños de 15años...). Vergonzoso servicio por parte de Hilton cobrando la habitación a más de £100/noche.
star Laurruti
This was my second stay at this hotel. All the staff, from the people at Front Desk to the people in the dining area work hard to see to the needs of the guests. They are cheerful, with ready smiles all the time and it is simply a pleasure to stay in this hotel. No complaints infrastructure wise - everything is clean and in good working order.
starstarstarstarstar Gerard Leong
Hotel was absolutely stunning. Car parking very easy and logged Reg at reception on arrival. We booked a super king room and have never had a bed so big and comfy. The mini fridge came in handy after we had melted chocolate snacks after being in the car for a few hours. Would have liked fresh milk in the rooms with there being the fridge. Didn’t eat here in the evening but the free breakfast was great.. waffle makers are such a good addition. All together great night away Hotel foi absolutamente deslumbrante. Estacionamento muito fácil e registrado Reg na recepção à chegada. Reservamos um quarto super king e nunca tivemos uma cama tão grande e confortável. O mini-frigorífico veio a calhar depois de ter derretido lanches de chocolate depois de estar no carro por algumas horas. Teria gostado de leite fresco nos quartos com o frigorífico. Não comi aqui à noite, mas o café da manhã gratuito foi ótimo. . os fabricantes de waffles são uma adição tão boa. Todos juntos ótima noite fora
starstarstarstarstar Sarah Lloyd
Hotel was absolutely stunning. Car parking very easy and logged Reg at reception on arrival. We booked a super king room and have never had a bed so big and comfy. The mini fridge came in handy after we had melted chocolate snacks after being in the car for a few hours. Would have liked fresh milk in the rooms with there being the fridge. Didn’t eat here in the evening but the free breakfast was great.. waffle makers are such a good addition. All together great night away El hotel fue absolutamente impresionante. Aparcamiento de coches muy fácil y registrado Reg en recepción a la llegada. Reservamos una habitación super king y nunca habíamos tenido una cama tan grande y cómoda. La mini nevera fue útil después de haber derretido bocadillos de chocolate después de estar en el automóvil durante unas horas. Me hubiera gustado leche fresca en las habitaciones con la nevera. No comí aquí por la noche, pero el desayuno gratis fue excelente. . los fabricantes de gofres son una buena adición. Todos juntos gran noche lejos
starstarstarstarstar Sarah Lloyd
Hotel was absolutely stunning.
Car parking very easy and logged Reg at reception on arrival. We booked a super king room and have never had a bed so big and comfy. The mini fridge came in handy after we had melted chocolate snacks after being in the car for a few hours. Would have liked fresh milk in the rooms with there being the fridge. Didn’t eat here in the evening but the free breakfast was great.. waffle makers are such a good addition. All together great night away
starstarstarstarstar Sarah Lloyd
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