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Comfort Inn Executive Park

5822 Westpark Drive, In Charlotte (Executive Park), Charlotte, North Carolina 28217, United States

Hotel exterior
Hotel exterior
Hotel exterior
Lobby with sitting area
Front desk
Hotel lobby
Guest room with king bed(s)
Guest room with king bed(s)
Guest room with king bed(s)
Bathroom in guest room
Guest room with king bed(s)
Guest room with king bed(s)
Guest room with king bed(s)
Guest room with queen bed(s)
Guest room with queen bed(s)
Guest room with queen bed(s)
Bathroom in guest room
King suite
Well-equipped suite
King suite
Bath
King suite
King suite
King suite
Bath
Outdoor pool
Outdoor pool
Outdoor pool
Fitness center
Business center
Meeting room
Meeting room
Breakfast counter
Enjoy breakfast in this seating area
Assorted breakfast items
Guest laundry facilities
Hotel picnic area
Hotel marketplace
Shuttle available
Comfort Inn Executive Park
Comfort Inn Executive Park
Comfort Inn Executive Park
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Charlotte

Le Comfort Inn Executive Park et ses 3 étoiles offrent confort et praticité, autant pour un voyage d'affaires que pour des vacances à Charlotte (NC). La liste exhaustive des équipements de cet établissement assurera aux hôtes un séjour des plus confortables. Profitez pleinement de WiFi gratuit dans toutes les chambres, parking, chambre familiale, animaux de compagnie acceptés, zone fumeur dans cet établissement. Tout confort, certaines chambres offrent télévision écran plat, bain à remous, climatisation, chauffage, service de réveil par téléphone pour une bonne nuit de sommeil garantie. L'établissement offre des possibilités récréatives variées. Atmosphère accueillante et excellent service sont ce à quoi vous pouvez vous attendre au Comfort Inn Executive Park.

I was sent here by American Airlines due to a flight cancelation and was hesitant to stay due to the reviews. Fortunately, I did not experience any of the issues of previous travelers. The shuttle service to and from the airport was efficient. Check in and out was timely and done by friendly staff. My room was a little dated but very comfortable, clean, and had all the basic amenities. The hotel has a hot breakfast available every morning. If you are issued a "meal" voucher, the hotel will accept them at their 24 hour mini convenience store (and the money will go much farther!) I would gladly stay here again.

William Miller

Unacceptable customer service on 2022-11-07. I was issued a hotel voucher from an airline due to a cancelled flight. I was told to call a number at the hotel to request a shuttle. I called the number 10 times in a row with no answer. I was forced to schedule my own ride to the airport. While I scheduled my own ride I was continually calling the number. When my ride was 2 minutes away they finally answered and asked me to cancel my ride. I asked when they would arrive and they said they did not have an estimate - "I'll get there when I get there". Being left stranded at the airport with no pickup estimate in the middle of the night is not acceptable. Upon arriving at the hotel the staff were engaged in a non work related conversation amongst themselves. They did not acknowledge me at all. No one came to ask me to check in or help. I was forced to interrupt the staff's conversation to get checked in (around 10 30 - 11 PM). When I did this they did not say a word to me the entire time. This did not make me feel welcome at the hotel. Importantly they did not mention when the shuttle would be running in the morning, if at all. There did end up being a shuttle in the morning, but as I was not informed of this I had book another ride back to the airport in the morning at my own expense the previous night to ensure I would make my flight. The level of customer service is completely unacceptable. I am requesting compensation for my rides I was forced to book due to the incompetency of the staff on duty the night of 2022-11-07. I would like this feedback forwarded to the Manager On Duty at that time: Ruchin Mehta

Gavin Nicol

Stayed here with a flight voucher. Bed was decent and room was clean. Biggest issues were parking lights that they didn't have thick curtains to block (they had thick curtains, but they didn't move to cover the window). Also the bathtub wouldn't drain fully so I stood in water during my shower. Wouldn't recommend. There are better places for the same cost.

Kat

Excellent staff. Breakfast is very good and the hotel and rooms are nice and clean. My first time visiting North Carolina and I’m very happy about meeting nice people. I’ve had an bad experience with another hotel close by and had to get refunded so I called this location and spoke to a sweet lady named Genesis, she made me feel very welcomed and understood my frustration. I also met another young lady at the front desk named Danielle, very beautiful and sweet. I recommend this hotel to anyone visiting and wants a comfortable place to stay. :)

Shankeria Williams

American Airlines chose this hotel bcuz of a canceled flight. I wouldn't have chose this particular Comfort Inn. Customer service average. The room was organized, but needed some updates, some detailed cleaning, the hallway leading to my room smelled so stale of OLD smoke just embedded in the carpet. Needs a deep deodorizing and sanitized. Just not good at all! I think the condition of this hotel speaks to management or the franchisee or both. Overall presentation was just a place to sleep for the night. Just my opinion!

Sharon Stevens

Points forts

Good

Very good budget hotel. Close to restaurants, bars and shopping areas. Great rooms and fantastic service.

Close to restaurants, bars and shopping areas.

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Location

5822 Westpark Drive, In Charlotte (Executive Park), Charlotte, North Carolina 28217, United States

Comfort Inn Executive Park

Hotel exterior

Hotel exterior

Hotel exterior

Lobby with sitting area

Front desk

Hotel lobby

Guest room with king bed(s)

Guest room with king bed(s)

Guest room with king bed(s)

Bathroom in guest room

Guest room with king bed(s)

Guest room with king bed(s)

Guest room with king bed(s)

Guest room with queen bed(s)

Guest room with queen bed(s)

Guest room with queen bed(s)

Bathroom in guest room

King suite

Well-equipped suite

King suite

Bath

King suite

King suite

King suite

Bath

Outdoor pool

Outdoor pool

Outdoor pool

Fitness center

Business center

Meeting room

Meeting room

Breakfast counter

Enjoy breakfast in this seating area

Assorted breakfast items

Guest laundry facilities

Hotel picnic area

Hotel marketplace

Shuttle available

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

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Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

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Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

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Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

Comfort Inn Executive Park

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