Rooms are recently renovated, when we stayed the pool was closed and the hot tub was empty which was one of the reasons we chose this location. The staff was friendly but not exactly helpful.
If your staff are going to smoke best not to make it at the only entrance.
The renovation fron what I can tell is poorly planned to keep disruptions of guest to a minimum. We came back one day to the whole floor we were on smelling of some chemical and fluid draining from the sprinklers in the hall. Asked the front desk about it and they have no clue.
I would stay away until the work is completed.....and maybe even after that.
starstarstar hoakpsp3
One pic is on the website ... reality was otherwise. Major renovations-had to walk all the way round hotel to enter side door. Renovations are a good thing but I would have liked to have known when choosing this hotel. Room remodeling was not complete. However bed was very comfortable and room clean except for the exposed mold in the bathroom. City water in Boone is nasty but Baymont must have a good filtration system because their tap water is good.
starstarstar Bill Walker
The Hotel is undergoing some renovations at the moment. But our room on the 3rd. floor was nicely done. It had already been renovated and we loved♥️ how it looked. The staff is super friendly, helpful, and easy to talk with. I really enjoyed the pool and hot tub. The selection for breakfast was a wide variety of items, bananas, cereal, waffles, orange juice, apple juice, milk, water, coffee, sausage biscuits, etc. They did a very fine job, even with the renovations going on.
starstarstarstar Barb Propst
5 stars for the staff, proximity to campus. 1 star for condition during refurbishment (limited parking, unusual odors, bad electric outlets etc). There should be a significant discount offered based on the current condition. I really feel like I overpaid. Please ignore this review if you're visiting post-refurbishment.
starstarstar Bob Heckel
Enjoyed our stay. It was quiet and cool. Lots of renovation, but as we stayed Friday night there wasn't a lot going on. This will definitely be the place for us to stay when we return to Boone,NC. Looking forward to seeing it when renovations are finished. Thanks to very helpful and friendly employees.
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