I stayed in the hotel for one evening. There was loud music playing from 6pm - 12pm. There was also hair in my sheets. When I complained about the noise I was offered ear plugs but I was trying to watch t.v. and relax so didn't want them. A bit disappointing. I was told the music was coming from the restaurant and would be over within an hour. Two hours later (11pm) the music was still playing. After ringing reception again, I was told the restaurant was closing up so it should be over soon. The music didn't stop until 12am. I should have been offered complimentary breakfast or been facilitated a room swap considering the level of noise and disruption. Quite disappointed.
starstarstar Alice Clarke
Nice hotel that's easily accessible. We stayed for one night and dined in their restaurant The room was nice and spacious with everything you need including a nice sized bathroom and excellent shower. Staff were friendly. It was clean and we enjoyed our stay.
starstarstarstarstar ade0410
Great location and very pretty hotel. The staff was so friendly and the room and bathroom were beautiful and very clean. We arrived early to Reykjavik and they offered to hold our luggage for us - once we were able to return to the hotel to check in, they had already brought our bags up to our room for us, which was so nice after a long day and night of travel.
If we are lucky enough to return to Iceland one day, I'd absolutely book here again.
starstarstarstarstar J G
Would definitely recommend this hotel. Rooms are clean and well-designed. They have nice bathroom accessories. Location you can’t beat. The staff is super friendly and responsive. Very patient and sweet.
starstarstarstarstar Michelle Hsieh
Great hotel in a great location. Rooms were nice and very clean. Noise can be an issue, as we were woken up by our neighbors nearly every morning and housekeeping can be a bit loud as well. Which is weird as we were not bothered by external noise. Overall friendly staff.
starstarstarstar Christopher L
French
English
Spanish
Portuguese
Armenian
Italian
