My wife and I stayed here for a two nights this past March. I regret to say that our stay was two nights too long. When we opened the door to our room, we were greater by an overpowering musty smell. I had stayed at a Travel Lodge once before just outside of Cleveland thirty years ago and it smelled the same. It makes me think it is a feature of the brand. Aside from the foul smell, the room was very dark even with the lights on. It was just as well because there were hundreds of tiny bugs scurrying on the desk which would have freaked out my wife. I kept myself busy by dispatching them. The pressure-balance anti-scald valve in the shower was neither. The pressure ran somewhere between a drip and a fire hydrant while the temperature fluctuated between scalding and sleet. The mattress was not the most uncomfortable that we've tried to sleep on, but ranks near the bottom. It must have been as old as the building…maybe older. It reminded me of Genesis 1:2 where the earth was without form.I will say that the woman who checked us in was warm and friendly. The front lobby and the pool area were also nice enough. But overall the place is a dump that charged us well over $200 a night for the privilege of killing bugs in our room. I can't understand why Wyndham has its name associated with it.Zero stars should be an option.
star Lizzy B
Muito simples, atendimento fraco. Pra pernoitar, ok.
starstar Helena Stiebler
Bom ! Recomendo
starstarstarstarstar Luiz Armando Cruz Dultra
O café da manhã é entregue num saco de papel!
starstarstar Vital Nobrega
My wife and I stayed here for a two nights this past March. I regret to say that our stay was two nights too long. When we opened the door to our room, we were greater by an overpowering musty smell. I had stayed at a Travel Lodge once before just outside of Cleveland thirty years ago and it smelled the same. It makes me think it is a feature of the brand. Aside from the foul smell, the room was very dark even with the lights on. It was just as well because there were hundreds of tiny bugs scurrying on the desk which would have freaked out my wife. I kept myself busy by dispatching them. The pressure-balance anti-scald valve in the shower was neither. The pressure ran somewhere between a drip and a fire hydrant while the temperature fluctuated between scalding and sleet. The mattress was not the most uncomfortable that we've tried to sleep on, but ranks near the bottom. It must have been as old as the building…maybe older. It reminded me of Genesis 1:2 where the earth was without form.
I will say that the woman who checked us in was warm and friendly. The front lobby and the pool area were also nice enough. But overall the place is a dump that charged us well over $200 a night for the privilege of killing bugs in our room. I can't understand why Wyndham has its name associated with it.
Zero stars should be an option.
star Lizzy B
They wouldn't refund me my money when their system messed the stay date up! When we rebooked paying extra they tried to charge us 30 dollars to check in 55 minutes early! Why are they ripping people off?
star Dennis Kilgore
As camas são bastante confortáveis, mas trazem um travesseiro extra. A água é quente no chuveiro, mas as bobinas de pressão da água usam algum trabalho. AC mantém o quarto fresco, mas eu gosto de frio quando durmo e vamos ver como isso vai mais tarde. Uma coisa que eu não gosto é que não há tomadas elétricas disponíveis ao lado da cama para carregar o telefone ou conectar um ventilador. Tive que passar um cabo de extensão do outro lado do quarto até a cama. Assim como tudo o que você paga, mas eu ficaria aqui novamente sem nenhum problema. Pet amigável para seus bebês de pele para que um plus. Basta experimentá-los!!
starstarstar Glenndogg
Beds are pretty comfortable, but bring you an extra pillow. Water is hot in shower, but the water pressure coils use some work. AC keeps the room cool, but I like it cold when I sleep and we'll see how that goes later. One thing I don't like is there's no electrical outlets available by the bed to charge phone or plug in a fan. Had to run an extension cord from across the room to the bed. Just like everything else you get what you pay for, but I would stay here again with no problem. Pet friendly for your fur babies so that a plus. Just give them a try!!
starstarstar Glenndogg
Excellent service. Offered way more service than expected from this hotel. I had a great experience overall! Keep up the great job!
starstarstarstarstar krista John
Meu único desejo é que houvesse uma classificação de zero estrelas. Este lugar é um buraco na parede. A piscina estava verde, a mobília ao ar livre estava em pedaços e, aparentemente, todas as vassouras estavam alugadas porque não havia uma corrida pelo chão há muito tempo! Este depósito estava tão sujo que eu não queria ficar na calçada. Nós nem sequer entramos no quarto! Eu recomendo encontrar um hotel diferente ou um saco de dormir na praia!
star Steve DeAngelis
A limpeza era muito ruim. Quarto que me deram não tinha televisão ou banheiro funcionando. Paguei por uma semana, mas saí depois de um cochilo de 6 horas e exigi um reembolso na manhã seguinte. Foi dado o reembolso sem problemas.
star Corrine Nitsche
Cancelei minha reserva e denunciei este hotel ao Gabinete do Procurador Geral da Flórida. Estamos em uma pandemia mundial. É uma completa falta de respeito com os clientes expô-los à sujeira. Agora Agoda, a agência de reservas, pede desculpas sem reembolso. Cancelei minutos após a reserva depois de ler comentários. Devido à nossa idade, somos vulneráveis. Também solicitei uma inspeção sanitária desta instalação. Eu não estou deixando isso passar. Demorou muito em uma renda fixa para tirar férias. Isso é uma vergonha para um hotel com reputação mundial por administrar hotéis de qualidade
star Diane King
Had to stay here due to an emergency but OMG the room was terrible.It was filthy.looked behind the beds and there was trash and dead cockroaches. Everything was old and run down. Both the phone and the coffee maker did not work.While checking for bed bugs, the mattresses were dirty.Disgusting.It's definitely NOT worth the money.I do NOT recommend staying here if you do NOT have to.
star Jennifer Albrecht
My only wish is that there was a zero star rating. This place is such a hole in the wall. Pool was green, outdoor furniture was tore to pieces, and apparently all the brooms were out on rent cause there hadn't been one run across the floor in quite a long time! This dump was so dirty I didn't want to stand on the sidewalk. We never even checked into the room! I highly recommend finding a different hotel or a sleeping bag on the beach!
star Steve DeAngelis
Cleanliness was very poor. Room they gave me had no working television or toilet. I paid for a week but left after a 6 hour nap and demanded a refund the next morning.Was given refund with no problems .
star Corrine Nitsche
I canceled my reservation and reported this hotel to the Florida Attorney Generals Office. We are in a world wide pandemic. It's a complete lack of respect for customers to expose them to filth. Now Agoda the booking agency, says sorry no refund. I cancelled within minutes of booking after reading reviews. Due to our age we are vulnerable. I also requested a health inspection of this facility. I'm not letting this go. It's took a long time on a fixed income to take a vacation. This is a disgrace for a Hotel with a world wide reputation for running quality hotels
star Diane King
Muy sucio y mucho ruido afuera no pude dormir.
star Roselyn Alvarez (Candy)
Muy buen lugar para un descanso
starstarstarstarstar Carlos Garcia
Stayed 5 nights over new years week. Had to leave my shoes on till I went to bed because the floor so unclean.. Picked up a respiratory infection from the heat/ac unit. Did not see any bugs in the room. Had a good tv,mini-fridge,microwavein the room. They have room for bobtail truck parking by the dumpster. Real nice 24hr gas station next door.
starstar John Jones
I had no complaints at this hotel.The staff was extremely nice and the breakfast was consistent and decent.The location is convenient to the beach in Bonita Springs and it’s a simple drive to Naples or Ft Myers
starstarstarstarstar Mike Healy
De los peores hoteles. Un asco de limpieza y nunca hicieron la habitaciónpedi que la hagan y nunca me hicieron. Me dieron un baño con inodoro tapado. Dicen que dan café y siempre está vacío la cafetería. El personal muy desstento
star Nori Gurskis
Desastre total. No vayan. Habitacionrs sucias. BaNios tapados. Mala atencuion.de Los peores hotels q visited ultimamente
star Mountain View Invest Group
Pésimo lugar!estuvimos 3 noches y jamás hicieron la habitación ni cambiaron toallas.La atención del personal lamentable.Ante nuestra queja, nadie da ninguna explicación.Si pueden evitar este hotel, háganlo. Sucio,feo y en mal estado.
star Gabriela Deanes
Pésimo hotel. Llegamos un par de horas antes, nos querían cobrar USD 20 más y no nos dejaron dejar las maletas ni usar el baño, nos enviaron a usar la estación de servicio de enfrente. No teníamos toallas ni jabón que tuvimos que reclamar, y muy sucia la habitacion. En 3 noches no nos hicieron la habitación, y cuando reclamabamos por la limpieza, nos decían que seguramente era porque así lo habíamos pedido (?). El personal poco amable. Luego nos cambiaron de habitación que tenía el baño tapado no se podía usar, y durante la noche se cayó un cuadro que había sobre la cama que de casualidad no nos lastimo. Se cae a pedazos. Los pasillos son tierra de nadie no se limpian hace mucho. No vuelvo más.
star Andy G
Es muy limpio.y esta bien ubicado el servicio es genial.
starstarstarstarstar Mileydys Sanchez Conde
Me gustó. Todo muy limpio.
starstarstarstarstar Bad Bunny
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