I've grown to be friends with most of the staff working here.New ownership has been painstakingly working on the neglect of the prior owner over the past 10 years.Eli and his family are good descent people who will listen and will work to resolve any issues that might come up.The breakfasts are a plus, especially when it's the weekend and some of the staff add a personal touch with good home cooking such as biscuits and gravy, scrambled eggs and sausage, and different pastries.On a daily basis the easy to cook waffles are a big hit with many including me.Granted the place has had some years on it. The owners are taking pride in the renovations they are making to improve the quality of this establishment so its name speaks for itself.I am grateful to the staff who work hard to make my stay a comfortable one.Thank you for all of your efforts.James O. Tornei-me amigo da maioria dos funcionários que trabalham aqui. A nova propriedade tem trabalhado meticulosamente na negligência do proprietário anterior nos últimos 10 anos. Eli e sua família são pessoas de boa descendência que ouvirão e trabalharão para resolver quaisquer problemas que possam surgir. Os pequenos-almoços são uma mais-valia, especialmente quando é fim-de-semana e alguns dos funcionários dão um toque pessoal com boa comida caseira, como bolachas e molho, ovos mexidos e salsichas e pastelaria variada. No dia a dia, os waffles fáceis de cozinhar são um grande sucesso para muitos, inclusive para mim. Concedido o lugar teve alguns anos. Os proprietários orgulham-se das renovações que estão a fazer para melhorar a qualidade deste estabelecimento, pelo que o seu nome fala por si. Sou grato à equipe que trabalha duro para tornar minha estadia confortável. Obrigado por todos os seus esforços. James O.
starstarstarstar James O'Neil
I've grown to be friends with most of the staff working here. New ownership has been painstakingly working on the neglect of the prior owner over the past 10 years. Eli and his family are good descent people who will listen and will work to resolve any issues that might come up. The breakfasts are a plus, especially when it's the weekend and some of the staff add a personal touch with good home cooking such as biscuits and gravy, scrambled eggs and sausage, and different pastries. On a daily basis the easy to cook waffles are a big hit with many including me. Granted the place has had some years on it. The owners are taking pride in the renovations they are making to improve the quality of this establishment so its name speaks for itself. I am grateful to the staff who work hard to make my stay a comfortable one. Thank you for all of your efforts. James O.
starstarstarstar James O'Neil
Excelente servicio, habitaciones muy bonitas y comodas
starstarstarstarstar Carolina Borjas
The "motel smell" was very prevalent.The bed was uncomfortable.The toilet got an F on the disability scale.But check-in was easy, the front desk clerk cordial, it was quiet at night, our car didn't get vandalized, and it was relatively cheap. O "cheiro de motel" era muito prevalente. A cama era desconfortável. O banheiro tem um F na escala de deficiência. Mas o check-in foi fácil, o recepcionista cordial, foi tranquilo à noite, nosso carro não foi vandalizado e foi relativamente barato.
starstar Mark Sanchez
The "motel smell" was very prevalent. The bed was uncomfortable. The toilet got an F on the disability scale. But check-in was easy, the front desk clerk cordial, it was quiet at night, our car didn't get vandalized, and it was relatively cheap.
starstar Mark Sanchez
Rooms did not smell good, a combination of smoke and something else. The website said they had breakfast included, but all they had was some toast and as I was grabbing a piece of toast I was told the breakfast room was closed even though it was 9:30Am. Won’t be staying here again Os quartos não cheiravam bem, uma combinação de fumaça e outra coisa. O site disse que eles tinham café da manhã incluído, mas tudo o que eles tinham era um pouco de torrada e, como eu estava pegando um pedaço de torrada, me disseram que a sala de café da manhã estava fechada, embora fosse 9h30. Não vou ficar aqui novamente
star Ozzy Lopez
Rooms did not smell good, a combination of smoke and something else. The website said they had breakfast included, but all they had was some toast and as I was grabbing a piece of toast I was told the breakfast room was closed even though it was 9:30Am. Won’t be staying here again
star Ozzy Lopez
I didn't stay here, but was charged anyways. It's supposed to be a pet friendly hotel, but there isn't any place for dogs to do their business.I opened the door to the room, and it smelled strongly of dog urine. I suppose that since there isn't anyplace outdoors for dogs to go, previous guests just let their dogs do their business in the room.Also not located in the best neighborhood and didn't feel comfortable walking around trying to find a place for my dog to potty. The receptionist was apologetic, but didn't offer to refund my money. Eu não fiquei aqui, mas fui cobrado de qualquer maneira. É suposto ser um hotel que aceita animais de estimação, mas não há lugar para os cães fazerem as suas necessidades. Abri a porta do quarto e cheirava fortemente a urina de cachorro. Suponho que, como não há nenhum lugar ao ar livre para os cães, os hóspedes anteriores apenas deixam seus cães fazerem seus negócios no quarto. Também não está localizado no melhor bairro e não me senti confortável andando por aí tentando encontrar um lugar para meu cachorro fazer o penico. A recepcionista pediu desculpas, mas não se ofereceu para reembolsar meu dinheiro.
star Joelyn knoll-brown
I have been staying in hotels for 20 years and this by far the worst experience I have had.The hotel management allowed a guy to live in the hotel.This guy was 2 doors from the room they put me in.This guy was bringing in homeless people.The night i stayed there he brought in a homeless woman. This homeless person went in my room and stole my work and personal phones about 900$ worth. The manager didn't bother looking at the cameras till the next day.The doors also do not shut properly. Thats why this homeless person was able to get in my room.My work was sending me a replacement phone so I had to stay there another night.It didn't get shipped in time and the hotel raised the prices on my room so I had to leave. I made another reservation the day after on Monday so I could be sure to be there when my replacement phone arrived. I wanted to make sure this phone was not lost or stolen. The phone was delivered before I checked in.I called choice hotels to try and cancel never wanting to go back to this hotel.They were trying to contact the hotel and couldn't get anyone.I went to the hotel.The guy at the front desk talked to the manager who refused to cancel my reservation.The only reason I made the reservation was because I couldn't trust this hotel so I needed to be there to make sure my replacement phone didn't get lost.I did not want to stay here again.It's unsafe, there is crime and homeless people in the area. The manager did not care.He just sticks it to you eventhough they are at fault for allowing this guy to stay here while he brings in homeless people.I used my points to stay somewhere safe and comfortable.They charged me for a hotel room I did not stay in after having my phones stolen and all the inconveniences of getting new phones.The most unprofessional hotel and the most awful customer service I have dealt with in my 20 years of traveling.The manager could care less about the well being of his customers he just wants your money.I f Estou hospedado em hotéis há 20 anos e esta é de longe a pior experiência que tive. A gerência do hotel permitiu que um cara morasse no hotel. Esse cara estava a 2 portas do quarto em que me colocaram. Esse cara estava trazendo moradores de rua. Na noite em que fiquei lá, ele trouxe uma mulher sem-teto. Este sem-teto entrou no meu quarto e roubou meu trabalho e telefones pessoais no valor de cerca de 900$. O gerente não se incomodou em olhar para as câmeras até o dia seguinte. As portas também não fecham direito. É por isso que esse sem-teto conseguiu entrar no meu quarto. Meu trabalho estava me enviando um telefone substituto, então tive que ficar lá mais uma noite. Não foi enviado a tempo e o hotel aumentou os preços do meu quarto, então tive que sair. Fiz outra reserva no dia seguinte na segunda-feira para ter certeza de estar lá quando meu telefone substituto chegasse. Eu queria ter certeza de que este telefone não foi perdido ou roubado. O telefone foi entregue antes de eu fazer o check-in. Liguei para hotéis de escolha para tentar cancelar nunca mais querendo voltar a este hotel. Eles estavam tentando entrar em contato com o hotel e não conseguiram ninguém. Fui para o hotel. O cara da recepção conversou com o gerente que se recusou a cancelar minha reserva. A única razão pela qual fiz a reserva foi porque não podia confiar neste hotel, então precisava estar lá para garantir que meu telefone substituto não se perdesse. Eu não queria ficar aqui novamente. É inseguro, há crime e moradores de rua na área. O gerente não se importou. Ele só fica com você, embora eles sejam culpados por permitir que esse cara fique aqui enquanto ele traz moradores de rua. Usei meus pontos para ficar em um lugar seguro e confortável. Eles me cobraram por um quarto de hotel em que eu não fiquei depois de ter meus telefones roubados e todos os inconvenientes de obter novos telefones. O hotel mais não profissional e o atendimento ao cliente mais horrível com o qual lidei nos meus 20 anos de viagem. O gerente poderia se importar menos com o bem-estar de seus clientes, ele só quer seu dinheiro. Se
star William Greyer
I hardly ever write bad reviews but this one is well deserved. 1. No breakfast unless a bottle of water and a danish is considered breakfast. The website clearly states breakfast included. 2. Ants crawling both in the bathroom and living room. 3. Shabby room: very old sloppy paint on the walls, ancient doors, key that you have to recharge at the front desk every day… 4. Annoyed clerks except one extremely kind and sweet African American young lady, a real sunshine, who made my stay there more tolerable. 5. Dusty air even though I kept the window open for the most part. They don’t clean the rooms even if you stay for a few days. 🙁 Eu quase nunca escrevo comentários ruins, mas este é bem merecido. 1. Sem café da manhã, a menos que uma garrafa de água e um dinamarquês seja considerado café da manhã. O site indica claramente o pequeno-almoço incluído. 2. Formigas rastejando tanto no banheiro quanto na sala. 3. Quarto gasto: pintura desleixada muito antiga nas paredes, portas antigas, chave que você precisa recarregar na recepção todos os dias… 4. Funcionários irritados, exceto uma jovem afro-americana extremamente gentil e doce, um verdadeiro sol, que tornou minha estadia lá mais tolerável. 5. Ar empoeirado, embora eu mantivesse a janela aberta na maior parte do tempo. Eles não limpam os quartos, mesmo se você ficar por alguns dias. 🙁
star Evelyn Snow
I have been staying in hotels for 20 years and this by far the worst experience I have had.The hotel management allowed a guy to live in the hotel.This guy was 2 doors from the room they put me in.This guy was bringing in homeless people.The night i stayed there he brought in a homeless woman. This homeless person went in my room and stole my work and personal phones about 900$ worth. The manager didn't bother looking at the cameras till the next day.The doors also do not shut properly. Thats why this homeless person was able to get in my room.My work was sending me a replacement phone so I had to stay there another night.It didn't get shipped in time and the hotel raised the prices on my room so I had to leave. I made another reservation the day after on Monday so I could be sure to be there when my replacement phone arrived. I wanted to make sure this phone was not lost or stolen. The phone was delivered before I checked in.I called choice hotels to try and cancel never wanting to go back to this hotel.They were trying to contact the hotel and couldn't get anyone.I went to the hotel.The guy at the front desk talked to the manager who refused to cancel my reservation.The only reason I made the reservation was because I couldn't trust this hotel so I needed to be there to make sure my replacement phone didn't get lost.I did not want to stay here again.It's unsafe, there is crime and homeless people in the area. The manager did not care.He just sticks it to you eventhough they are at fault for allowing this guy to stay here while he brings in homeless people.I used my points to stay somewhere safe and comfortable.They charged me for a hotel room I did not stay in after having my phones stolen and all the inconveniences of getting new phones.The most unprofessional hotel and the most awful customer service I have dealt with in my 20 years of traveling.The manager could care less about the well being of his customers he just wants your money.I f
star William Greyer
I didn't stay here, but was charged anyways. It's supposed to be a pet friendly hotel, but there isn't any place for dogs to do their business.I opened the door to the room, and it smelled strongly of dog urine. I suppose that since there isn't anyplace outdoors for dogs to go, previous guests just let their dogs do their business in the room.Also not located in the best neighborhood and didn't feel comfortable walking around trying to find a place for my dog to potty. The receptionist was apologetic, but didn't offer to refund my money.
star Joelyn knoll-brown
I hardly ever write bad reviews but this one is well deserved.
1. No breakfast unless a bottle of water and a danish is considered breakfast. The website clearly states breakfast included.
2. Ants crawling both in the bathroom and living room.
3. Shabby room: very old sloppy paint on the walls, ancient doors, key that you have to recharge at the front desk every day…
4. Annoyed clerks except one extremely kind and sweet African American young lady, a real sunshine, who made my stay there more tolerable.
5. Dusty air even though I kept the window open for the most part.
They don’t clean the rooms even if you stay for a few days.
🙁
star Evelyn Snow
This is probably the worst hotel I had stayed at in the past 40 years and doesn't deserve even one star. The television was smashed, the air conditioner visibly damaged, the water was only warm never hot. The young man at the check-in desk was courteous and comoetent but apparently the only staffer on site and really was being asked to do more than any one person could do. There was no hot breakfast and the bags for early departure were not available until 6:00 a.m. making it useless for anyone catching an early flight. Avoid this place at all costs. We got out alive but other comments indicate is it a dangerous environment. Este é provavelmente o pior hotel em que fiquei nos últimos 40 anos e não merece nem uma estrela. A televisão estava quebrada, o ar condicionado visivelmente danificado, a água estava apenas morna, nunca quente. O jovem no balcão de check-in foi cortês e comoetent, mas aparentemente o único funcionário no local e realmente estava sendo solicitado a fazer mais do que qualquer pessoa poderia fazer. Não havia café da manhã quente e as malas para partida antecipada não estavam disponíveis até as 6h, tornando inútil para quem pegasse um voo mais cedo. Evite esse lugar a todo custo. Saímos vivos, mas outros comentários indicam que é um ambiente perigoso.
star Jim Taylor
Please for the love of god don’t stay here! They charged me $100 extra just in case something gets damaged. Guy at the front desk told me it would be returned 1-4 business days! It was the 5th day I never seen my money so I called the front desk and he said a couple towels got dirty and damaged was the reason they never returned my money. Over towels!! Towels they probably don’t even clean right! You’re gonna keep my money?! Without noticing me as well! The guy at the front desk wouldn’t let me speak to a manager and acts like he hates his job. The guy at the front desk told me to call corporate and said they would say the same thing! When In fact corporate says otherwise! They said it’s wrong what they’re doing. So please save yourself a headache before you get robbed of your money make sure you have it squeaky clean before you leave cause they’ll say you damaged things. Por favor, pelo amor de Deus, não fique aqui! Eles me cobraram US $ 100 a mais para o caso de algo ser danificado. Guy na recepção me disse que seria devolvido 1-4 dias úteis! Foi o 5º dia em que nunca vi meu dinheiro, então liguei para a recepção e ele disse que algumas toalhas ficaram sujas e danificadas foi a razão pela qual eles nunca devolveram meu dinheiro. Sobre toalhas!! Toalhas que provavelmente nem limpam direito! Você vai ficar com meu dinheiro?! Sem me notar também! O cara da recepção não me deixou falar com um gerente e age como se odiasse seu trabalho. O cara na recepção me disse para ligar para a empresa e disse que eles diriam a mesma coisa! Quando na verdade as empresas dizem o contrário! Disseram que é errado o que estão fazendo. Então, por favor, economize uma dor de cabeça antes de ter seu dinheiro roubado, certifique-se de limpá-lo completamente antes de sair, porque eles dirão que você danificou as coisas.
star Nelson Talamantes
Please for the love of god don’t stay here! They charged me $100 extra just in case something gets damaged. Guy at the front desk told me it would be returned 1-4 business days! It was the 5th day I never seen my money so I called the front desk and he said a couple towels got dirty and damaged was the reason they never returned my money. Over towels!! Towels they probably don’t even clean right! You’re gonna keep my money?! Without noticing me as well! The guy at the front desk wouldn’t let me speak to a manager and acts like he hates his job. The guy at the front desk told me to call corporate and said they would say the same thing! When In fact corporate says otherwise! They said it’s wrong what they’re doing. So please save yourself a headache before you get robbed of your money make sure you have it squeaky clean before you leave cause they’ll say you damaged things.
star Nelson Talamantes
This is probably the worst hotel I had stayed at in the past 40 years and doesn't deserve even one star. The television was smashed, the air conditioner visibly damaged, the water was only warm never hot. The young man at the check-in desk was courteous and comoetent but apparently the only staffer on site and really was being asked to do more than any one person could do. There was no hot breakfast and the bags for early departure were not available until 6:00 a.m. making it useless for anyone catching an early flight. Avoid this place at all costs. We got out alive but other comments indicate is it a dangerous environment.
star Jim Taylor
Pase una experiencia de lo peor. Sucio Olía feo Las habitaciones la entregan sucias El encargado muy grosero
star Vanne Sanchez
Todo bien pero la administration es pesima, a parte de que cobran demasiado deposito, encuentran cualquier excusa Para no entregarlo completo 🤨
star Jorge Rodriguez
Barato y en muy malas condiciones!! A parte ni desayunos tienen..
starstar Amirtube
Te piden una garantía de 100 dolares???Me había quedado en otros Quality y jamas me pidieron eso... Además que en la recepción me pidieron muchísima información, falto poco qie me preguntaran mi tipo de sangre. No disponen de botones para llevar la maleta. El desayuno es mediocre falta yogurt y salsas para los waffles. Lo bueno es que dispone de estacionamiento, es económico y tienes desayuno incluido.
starstar Francisca Gonzalez Lagos
es un lugar bonito tranquilo i me junto porque ay tiedas al pie del hotel me gustaría volver con mí familia y me gustaríamucho yegar de nuevo al hotel Quality soy yadira Ochoa
starstarstarstar Yadria Ochoa
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