Beautiful hotel in a great location. The staff were first rate and very accommodating. The hotel was extremely clean with comfortable beds. My only complaint is that the bathroom doors have a frosted glass panel that makes me feel uncomfortable while in the bathroom. It looks pretty and modern, but doesn't give me the privacy that I desire in a bathroom.
starstarstarstarstar Peggy Glisson
If you're a young couple looking to book a hotel, maybe find a different place. The staff here all treated me and my husband as though we where not supposed to be there, they where very short and rude anytime we had questions, all while being nice to the older couples before and after us. We where very obviously not welcome. It was quite a shock just getting off a cruise where everyone was nice. I'll be sure to recommend to all my friends to find a different place while staying in long beach. Very beautiful rooms, and great views though.
star Erin Hawkins
We got a late check out to continue meetings. Vary thankful for this extra time and service. When getting back to our room, still 45 minutes prior to our scheduled check out time. We found the room open and the maid going through our personal belongings. Literally going through our bags. He left while apologizing. Mistakes happen, maybe he thought we were gone. Then my wife says my drink cooker is gone. He was close by, searched through the cart and found it, good right? A couple minutes later I noticed a bag I had with paperwork a notebook in it also missing. Head back to the maid. Where's my bag? Getting papers out of the trash, the bag out of the cart, what's that about. Back to my room, a couple minutes later I go to charge my phone, charging chord is missing. Back to the maid, he is gone. Time to check out so we go to the front desk and explain the problem. Ten minutes later the house keeping manager comes up with the chord. It was in lost and found, we were told. Right..... Trust and honesty is always important. It is one thing to have mistakes, but appears dishonest actions are common.
starstar Glen Jensen
Great stay at the Long Beach Hyatt. Room and all of the hotel was sparkling clean. EVERY member of staff was super-friendly and helpful. You will not make it from your room to the elevators without a housekeeper (or several) wishing you a good day! (Looking at you, Rosaria!) I was in a corner-king; lovely room: spacious and an incredible view, very comfortable bed and pillows, GIANT TV (after all day at a conference a guy wants to chill), shower was awesome. Hotel food was great. Parking was easy (though not cheap) -but I did get to charge the Tesla for free. I've stayed in a lot of hotels; some would claim to be more luxurious (and definitely more expensive) but the Long Beach Hyatt is certainly the cleanest, freshest and most friendly hotel I have every stayed in and that puts it at the top of my stays anywhere.
starstarstarstarstar Simon Dixon
Really kind staff, good atmosphere. Rooms are a little bare but it’s not a big deal. Mini fridge is nice and big. Water pressure is so so and bathrooms are a little small, but the rest of the hotel makes up for it. The fireplace, Jacuzzi, and pool outside are so nice and clean. Very modern atmosphere and a nice and cozy spot. right across from the shopping center and lots of good restaurants nearby, however the biggest complaint is that it’s very close to a very busy road so at night you can always hear the loud cars passing by. Make sure to get a reservation for swan boats!
starstarstarstarstar Jasmine M
Beautiful hotel and lovely staff and remain. Only thing is that I wish they had a microwave someplace to warm food differently, its a fantastic location, ideal location, excellent cleaning and excellent food. Beautiful caring staff that is amazing and assess in too that expects needs. Thank you
starstarstarstarstar Peter Kowalski
Excellent hotel. Friendly and helpful staff. Valet is prompt and attentive. My children loved the little kids "play room" just off the lobby. The room was large, clean and updated with a nice view of the port. Enjoyed the pool, lower level restaurant for breakfast and the lobby bar. Will be back!
starstarstarstarstar Mark Hasiak
Excellent customer service and they room was amazing. Husband and I enjoyed ourselves. We will definitely be back.
starstarstarstarstar Lanetia Patrick
I'm very disappointed with our stay. This hotel has very few amenities. You can't get a non-alcoholic drink (other than from room service) after 8pm. Their gift shop is under renovation so you have NO access to sundries and all of the vending machines are broken. There was a very nice front desk gentleman named Cedric but other than him, it was ALL very disappointing!
starstar Maureen Sullivan
Millers Children's Hospital of Long Beach Auxiliary lunch and fashion show fundraiser Sat. Must have been close to 500 women for lunch and the servers were magnificent! Waters on table, soup came out hot, entree came out on a hot plate, coffee and tea offered and then a crumble cheesecake with blueberry sauce finished well. For these large events Hyatt lighting, microphones, temperature of the room was perfect. They gave us a whole second floor to give all these guests opportunities for fundraising and enjoyment.
Several mini bars placed and staffed to make it easier for cocktails and champagne. A huge relief for those that plan these events for months and the Hyatt was perfection.
starstarstarstarstar Jane Lensch
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