The hotel is located in a relatively clean and good area. The only downside is that there is a railway closeby, where you may experience a slight "traffic congestion" for a couple of hours , leading you either wait or find an alternate route to the hotel. Rooms are well equipped, cosy and spaceous. They also have induction surface, quite big (for a hotel) fridge and a relatively modern TV. Bed is comfortable too. As per the room quality I would give 4.9/5 start (the -0.1 comes from not having toilet brush).However on the negative side I could mention the inability to sync with Booking (meaning, they took our money 2x (1x Booking prior +1x them on arrival), which you may expect is quite ridiculous). The hotel staff was extremely unhelpful. Besides not helping (even though knowing that by the time of arrival we didn't have US SIM cards), they were like "Could you help us calling a taxi"? -No, but you can use Uber. "Okay, but our Uber doesn't work due to foreign bank limitations, do you know any reliable Taxi services ?" - yes, we have good taxi services, there are n taxi companies in LA.Like you could literally ask anything the person would be as helpful as an automated chatbot in messenger. Staff 1/5The breakfast was below average. It seems that this is somehow standard quality in US hotels, however calling (according to some other reviews here) as "excellent breakfast" is such an exaggeration. You can see better breakfast in many hotels with 2 stars in Europe. Scrumbled eggs, waffles (usually cold), some spicy sausage and fried potato. Healthy as hell. For children there were tons of cereals, I give them credit for that. As per juice, you could choose between oversweetened Orange Juice or Apple Juice which if you drink one you get diabetes (extremely oversweetened). No vegetables, no ham,no anything. If someone calls it "extremly good", well that person has very low expectations for anyhow good cuisine. 2/5One of the most ridiculous thing is that there public wifi, which you cannot even connect with VPN, because it's factory blocked. Or at least it didn't work with 2 different apps. There is a workaround, that you need to choose another protocol, but that's far from good. I wouldn't use my banking website there, but the hotel staff didn't mind it at all suggesting for netbanking :).Overall I think the hotel is a great choice if you live in States (and for any reason you go to this place) and if you already have at least your US Sim card, so that you can use services without the help of the hotel staff. I also suggest paying in advance, so that you avoid the fight between Booking and Hyatt. O hotel está localizado em uma área relativamente limpa e boa. A única desvantagem é que há uma ferrovia nas proximidades, onde você pode experimentar um leve "congestionamento de tráfego" por algumas horas, levando você a esperar ou encontrar uma rota alternativa para o hotel. Os quartos estão bem equipados, acolhedores e espaçosos. Eles também têm superfície de indução, geladeira bastante grande (para um hotel) e uma TV relativamente moderna. A cama é confortável também. De acordo com a qualidade do quarto, eu daria 4,9/5 inicial (o -0,1 vem de não ter escova de banheiro).No entanto, do lado negativo, posso mencionar a incapacidade de sincronizar com o Booking (ou seja, eles levaram nosso dinheiro 2x (1x reserva antes + 1x na chegada), o que você pode esperar é bastante ridículo). A equipe do hotel foi extremamente inútil. Além de não ajudar (mesmo sabendo que no momento da chegada não tínhamos cartões SIM dos EUA), eles eram como "Você poderia nos ajudar a chamar um táxi"? -Não, mas você pode usar Uber. "Tudo bem, mas nosso Uber não funciona devido a limitações de bancos estrangeiros, você conhece algum serviço de táxi confiável?" - sim, temos bons serviços de táxi, existem n empresas de táxi em LA.Como se você pudesse literalmente perguntar qualquer coisa que a pessoa fosse tão útil quanto um chatbot automatizado no messenger. Pessoal 1/5O café da manhã estava abaixo da média. Parece que isso é de alguma forma qualidade padrão em hotéis dos EUA, no entanto, chamar (de acordo com alguns outros comentários aqui) como "excelente café da manhã" é um exagero. Você pode ver melhor café da manhã em muitos hotéis com 2 estrelas na Europa. Ovos mexidos, waffles (geralmente frios), alguma salsicha picante e batata frita. Saudável como o inferno. Para as crianças havia toneladas de cereais, dou-lhes crédito por isso. De acordo com o suco, você pode escolher entre suco de laranja adoçado ou suco de maçã que, se você beber um, fica com diabetes (extremamente adoçado). Sem legumes, sem presunto, sem nada. Se alguém chama isso de "extremamente bom", bem, essa pessoa tem expectativas muito baixas para uma boa cozinha. 2/5Uma das coisas mais ridículas é que existe wifi público, que você não pode nem conectar com VPN, porque está bloqueado de fábrica. Ou pelo menos não funcionou com 2 aplicativos diferentes. Existe uma solução alternativa, que você precisa escolher outro protocolo, mas isso está longe de ser bom. Eu não usaria meu site bancário lá, mas a equipe do hotel não se importou com a sugestão de netbanking :).No geral, acho que o hotel é uma ótima opção se você mora nos Estados Unidos (e por qualquer motivo você vai a este lugar) e se você já possui pelo menos seu cartão SIM dos EUA, para que possa usar os serviços sem a ajuda da equipe do hotel . Sugiro também pagar antecipadamente, para evitar a briga entre Booking e Hyatt.

starstarstar Kovács Attila

You have to pay for parking. There’s no guest parking. You pay $40 for valet a night but you still have to park your car yourself, or $34 for self parking a night. Lots of homeless people around the area. The rooms were alright and the train passing through all hours of the day was annoying. The staff was kind of friendly. Have to use your room key to use the elevator. I would definitely recommend staying at a different hotel. Você tem que pagar pelo estacionamento. Não há estacionamento para hóspedes. Você paga US$ 40 por manobrista por noite, mas ainda precisa estacionar seu carro, ou US$ 34 por estacionamento sem manobrista por noite. Muitos moradores de rua na região. Os quartos eram bons e o trem passando por todas as horas do dia era irritante. A equipe foi tipo amigável. Tem que usar a chave do seu quarto para usar o elevador. Eu recomendaria definitivamente ficar em um hotel diferente.

star Gabriel Garcia

My family stood here for about 2 weeks while my dad was at Keck hospital. Martin, Anna and Crystal were all exceptional they were so kind to us and helped with anything we needed. The hotel was always clean and breakfast was served daily and appreciated. The house keeping staff was always friendly and did a great job and having the room clean. My only problem was parking it was way over priced $40 for valet and $34 to self park, I guess for a night that isn't bad unfortunately there are a lot of people who had family in the hospital who stood there for a week or some longer and had to pay that per night it was a burden on families already going through a lot. We eventually started parking at the hospital structure for $8per night and walked back and forth. Other than that everything thing was great. A minha família ficou aqui cerca de 2 semanas enquanto o meu pai estava no hospital Keck. Martin, Anna e Crystal foram todos excepcionais, eles foram muito gentis conosco e ajudaram com tudo o que precisávamos. O hotel estava sempre limpo e o café da manhã era servido diariamente e apreciado. A equipe de manutenção da casa sempre foi amigável e fez um ótimo trabalho e limpou o quarto. Meu único problema era estacionar, era muito caro $ 40 para manobrista e $ 34 para estacionar sozinho, acho que para uma noite que não é ruim, infelizmente, há muitas pessoas que tinham família no hospital que ficaram lá por uma semana ou mais mais e tinha que pagar por noite era um fardo para as famílias que já passavam muito. Por fim, começamos a estacionar na estrutura do hospital por US $ 8 por noite e andamos de um lado para o outro. Fora isso tudo foi ótimo.

starstarstarstarstar Rachelle Thompson

I made a reservation online so my brother in law could be there for my sister in the ICU with out stressing over a place to stay. The reservation even allowed me the option to book for someone other than myself and had a line for his information.When he arrived, they would not allow him to check in with out my debit card and myself present. I was no longer in town. As a result, I was charged a cancellation fee of a one night stay. The hotel was not willing to work with me or apologetic. I was really disappointed. Had they been willing to work with me, I would have used them for our other reservations when I got into town, but I had to look elsewhere further away from the hospital. Fiz uma reserva online para que meu cunhado pudesse estar ao lado de minha irmã na UTI sem me estressar com um lugar para ficar. A reserva até me deu a opção de reservar para outra pessoa além de mim e tinha uma fila para informações. Quando ele chegou, eles não permitiram que ele fizesse o check-in sem meu cartão de débito e eu presente. Eu não estava mais na cidade. Como resultado, foi cobrada uma taxa de cancelamento de uma estadia de uma noite. O hotel não estava disposto a trabalhar comigo ou se desculpou. Fiquei muito desapontado. Se eles estivessem dispostos a trabalhar comigo, eu os teria usado para nossas outras reservas quando cheguei à cidade, mas tive que procurar outro lugar mais longe do hospital.

star Adrianna

Hotel was better than I expected.Rooms are large. Ours came with a small kitchen with microwave, refrigerator, etc. plus a sitting area that had large L shaped sofa where up to 5 adults could sit and 2 queen beds spaced wide apart.Free breakfast featured eggs, bacon or sausage (bacon on some days and sausage on others, they never had both available at the same time), tater tots, pastries, bread, bagels, yogurt, coffee, juices, etc ( I imagine you get the idea. Don’t want to bore by listing all)Staff was very friendly and helpful.Will definitely stay again if and when I visit the area.One shortcoming is that there is a train track nearby.Trains do blow the horn even in middle of the night and one time had difficulty getting to the hotel because there was a freight train with like 100 cars just stopped blocking the street. (We ended up driving around the train.Took us 3 or 4 miles off course). The train noise was not so bothersome to us. Hotel foi melhor do que eu esperava.Os quartos são grandes. O nosso veio com uma pequena cozinha com micro-ondas, geladeira, etc. além de uma área de estar com um grande sofá em forma de L, onde até 5 adultos podem sentar e 2 camas queen size bem espaçadas.O café da manhã gratuito incluía ovos, bacon ou linguiça (bacon em alguns dias e linguiça em outros, eles nunca tinham os dois disponíveis ao mesmo tempo), bolinhos, doces, pão, bagels, iogurte, café, sucos etc. a ideia. Não quero entediar listando tudo)A equipe foi muito simpática e prestativa.Com certeza ficarei novamente se e quando eu visitar a área.Uma deficiência é que há uma linha de trem nas proximidades. Os trens tocam a buzina mesmo no meio da noite e uma vez tiveram dificuldade em chegar ao hotel porque havia um trem de carga com cerca de 100 carros parado bloqueando a rua. (Acabamos dirigindo ao redor do trem. Nos tirou 3 ou 4 milhas do curso). O barulho do trem não era tão incômodo para nós.

starstarstarstarstar James Cho

Hotel tranquilo, a media hora de todos los lugares de interés de Los Ángeles, habitaciones muy amplias y se ven muy bien conservadas, desayuno acorde con su nivel, recepcionista nos habló en español y estos detalles se agradecen, recomendable si no quieres pagar un pastizal más hacia el centro

starstarstarstarstar Jose Laureano Bernardo Alvarez

I made a reservation online so my brother in law could be there for my sister in the ICU with out stressing over a place to stay. The reservation even allowed me the option to book for someone other than myself and had a line for his information.When he arrived, they would not allow him to check in with out my debit card and myself present. I was no longer in town. As a result, I was charged a cancellation fee of a one night stay. The hotel was not willing to work with me or apologetic. I was really disappointed. Had they been willing to work with me, I would have used them for our other reservations when I got into town, but I had to look elsewhere further away from the hospital.

star Adrianna

You have to pay for parking. There’s no guest parking. You pay $40 for valet a night but you still have to park your car yourself, or $34 for self parking a night. Lots of homeless people around the area. The rooms were alright and the train passing through all hours of the day was annoying. The staff was kind of friendly. Have to use your room key to use the elevator. I would definitely recommend staying at a different hotel.

star Gabriel Garcia

The hotel is located in a relatively clean and good area. The only downside is that there is a railway closeby, where you may experience a slight "traffic congestion" for a couple of hours , leading you either wait or find an alternate route to the hotel. Rooms are well equipped, cosy and spaceous. They also have induction surface, quite big (for a hotel) fridge and a relatively modern TV. Bed is comfortable too. As per the room quality I would give 4.9/5 start (the -0.1 comes from not having toilet brush).However on the negative side I could mention the inability to sync with Booking (meaning, they took our money 2x (1x Booking prior +1x them on arrival), which you may expect is quite ridiculous). The hotel staff was extremely unhelpful. Besides not helping (even though knowing that by the time of arrival we didn't have US SIM cards), they were like "Could you help us calling a taxi"? -No, but you can use Uber. "Okay, but our Uber doesn't work due to foreign bank limitations, do you know any reliable Taxi services ?" - yes, we have good taxi services, there are n taxi companies in LA.Like you could literally ask anything the person would be as helpful as an automated chatbot in messenger. Staff 1/5The breakfast was below average. It seems that this is somehow standard quality in US hotels, however calling (according to some other reviews here) as "excellent breakfast" is such an exaggeration. You can see better breakfast in many hotels with 2 stars in Europe. Scrumbled eggs, waffles (usually cold), some spicy sausage and fried potato. Healthy as hell. For children there were tons of cereals, I give them credit for that. As per juice, you could choose between oversweetened Orange Juice or Apple Juice which if you drink one you get diabetes (extremely oversweetened). No vegetables, no ham,no anything. If someone calls it "extremly good", well that person has very low expectations for anyhow good cuisine. 2/5One of the most ridiculous thing is that there public wifi, which you cannot even connect with VPN, because it's factory blocked. Or at least it didn't work with 2 different apps. There is a workaround, that you need to choose another protocol, but that's far from good. I wouldn't use my banking website there, but the hotel staff didn't mind it at all suggesting for netbanking :).Overall I think the hotel is a great choice if you live in States (and for any reason you go to this place) and if you already have at least your US Sim card, so that you can use services without the help of the hotel staff. I also suggest paying in advance, so that you avoid the fight between Booking and Hyatt.

starstarstar Kovács Attila

My family stood here for about 2 weeks while my dad was at Keck hospital. Martin, Anna and Crystal were all exceptional they were so kind to us and helped with anything we needed. The hotel was always clean and breakfast was served daily and appreciated. The house keeping staff was always friendly and did a great job and having the room clean. My only problem was parking it was way over priced $40 for valet and $34 to self park, I guess for a night that isn't bad unfortunately there are a lot of people who had family in the hospital who stood there for a week or some longer and had to pay that per night it was a burden on families already going through a lot. We eventually started parking at the hospital structure for $8 per night and walked back and forth. Other than that everything thing was great.

starstarstarstarstar Rachelle Thompson

Hotel was better than I expected. Rooms are large. Ours came with a small kitchen with microwave, refrigerator, etc. plus a sitting area that had large L shaped sofa where up to 5 adults could sit and 2 queen beds spaced wide apart. Free breakfast featured eggs, bacon or sausage (bacon on some days and sausage on others, they never had both available at the same time), tater tots, pastries, bread, bagels, yogurt, coffee, juices, etc ( I imagine you get the idea. Don’t want to bore by listing all) Staff was very friendly and helpful. Will definitely stay again if and when I visit the area. One shortcoming is that there is a train track nearby. Trains do blow the horn even in middle of the night and one time had difficulty getting to the hotel because there was a freight train with like 100 cars just stopped blocking the street. (We ended up driving around the train. Took us 3 or 4 miles off course). The train noise was not so bothersome to us.

starstarstarstarstar James Cho

Super céntrico y muy placentero!!!

starstarstarstarstar Edgar Canseco

No entre a ver el departamento, pero exteriormente es excelente, además muy buena ubicación .

starstarstarstarstar Jong Choe

The staff was friendly and attentive. We had an issue with our room and Martin was so helpful and accommodating to us. He was very apologetic and made sure we were happy for the rest of our stay! He made went above and beyond our needs! Reason why I love staying at Hyatt hotels! Also, Alan the maintenance engineer was prompt and attentive to the issue. Thank you both for such amazing customer service! A equipe foi amigável e atenciosa. Tivemos um problema com o nosso quarto e Martin foi tão útil e acolhedor para nós. Ele foi muito se desculparam e se certificou de que estávamos felizes para o resto da nossa estadia! Ele fez foi acima e além das nossas necessidades! Motivo pelo qual adoro ficar nos hotéis Hyatt! Além disso, Alan, o engenheiro de manutenção, foi rápido e atencioso com o problema. Obrigado a ambos por esse serviço ao cliente incrível!

starstarstarstar Marjorie Stockholm

This was poorer than the homeless around California. I'm writing this review to let you know don't waste your money or time. The parking is 40$ a night added onto, of course your nightly payments. The free breakfast really had nothing to offer. Came with friends and family and our stomach problems after their breakfast was absurd. Plus they don't clean any of your rooms, you do everything yourself and ask for things in the lobby. The pool was acceptable. The train passing through the night and day can get annoying. Very friendly staff though. The two beds and foldable couch bed was a good touch. Quite spacy rooms and appliances you need for the most part. If you want to save and leave with a happy stay, I'd say go to a different hotel ;). Isso era mais pobre do que os sem-teto da Califórnia. Estou escrevendo este comentário para que você saiba que não desperdice seu dinheiro ou tempo. O estacionamento é de 40 $ por noite adicionados, é claro, seus pagamentos noturnos. O pequeno-almoço gratuito realmente não tinha nada a oferecer. Veio com amigos e familiares e nossos problemas estomacais após o café da manhã foi um absurdo. Além disso, eles não limpam nenhum dos seus quartos, você faz tudo sozinho e pede coisas no lobby. A piscina era aceitável. O trem passando a noite e o dia pode ser irritante. Muito simpática equipe embora. As duas camas e sofá-cama dobrável foi um bom toque. Quartos e eletrodomésticos bastante espaçosos que você precisa na maioria das vezes. Se você quiser economizar e sair com uma estadia feliz, eu diria que vá para um hotel diferente;).

star Jorge Delgado

Llegando al hotel le indicamos al front desk que tenemos AMEX y nos dio un upgrade (por eso le coloco 2 estrellas)Pero lamentablemente el hotel esta al lado de las vías de tren y cada vez que pasaba el tren nos despertábamos y para “ayudarnos” nos dieron tapa oídos y un aparato que produce ruidos.Estuvimos una semana completa y no estuvo incluido el servicio de limpieza de cuartos (supuestamente por leyes del estado) pero nunca se nos aviso al momento de hacer la reserva.Pedimos que nos dieran ese servicio de limpieza que no estaba incluido y dos dieron 2 días de 7 días de estadía.Además, cada vez que necesitábamos toallas debíamos bajar al lobby a buscarlas porque no la subían al cuarto.Francamente para el alto precio que pagamos por día ($250 con impuestos x día) junto con el exceso en el costo del valet parking ($40 x día), NO es correcto recibir este tipo de atenciones al huésped.Cuando una persona decide viajar es precisamente para no tener que hacer lo quese nos pidió hacer el Hyatt House de L.A.

starstar David Pulver

This was poorer than the homeless around California. I'm writing this review to let you know don't waste your money or time. The parking is 40$ a night added onto, of course your nightly payments. The free breakfast really had nothing to offer. Came with friends and family and our stomach problems after their breakfast was absurd. Plus they don't clean any of your rooms, you do everything yourself and ask for things in the lobby. The pool was acceptable. The train passing through the night and day can get annoying. Very friendly staff though. The two beds and foldable couch bed was a good touch. Quite spacy rooms and appliances you need for the most part. If you want to save and leave with a happy stay, I'd say go to a different hotel ;).

star Jorge Delgado

The staff was friendly and attentive. We had an issue with our room and Martin was so helpful and accommodating to us. He was very apologetic and made sure we were happy for the rest of our stay! He made went above and beyond our needs! Reason why I love staying at Hyatt hotels! Also, Alan the maintenance engineer was prompt and attentive to the issue. Thank you both for such amazing customer service!

starstarstarstar marjorie stockholm

Great place first of all the staff was really friendly and helpful.Also the room was rely clean and in order best room I have stay so far.They offer complementary breakfast there were different things to choose from.The only downside was was the parking they did not had self parking and it was $40 dollar valet parking.Is not much but I was there on an emergency and did not had much left. It was parking or eat.Good thing i park at the CSU parking that was only $8. We're my father was having his surgery. Ótimo lugar em primeiro lugar a equipe foi muito simpática e prestativa. Além disso, o quarto era limpo e, em ordem, o melhor quarto que fiquei até agora. Eles oferecem café da manhã complementar havia coisas diferentes para escolher. A única desvantagem foi o estacionamento que eles não tinham estacionamento sem manobrista e foi estacionamento com manobrista de US$ 40 dólares. Não é muito, mas eu estava lá em uma emergência e não tinha muito sobrando. Era estacionar ou comer. Ainda bem que estaciono no estacionamento da CSU que custava apenas US$ 8. Nós somos meu pai estava fazendo sua cirurgia.

starstarstarstarstar Marie DeAlva

Great place first of all the staff was really friendly and helpful. Also the room was rely clean and in order best room I have stay so far. They offer complementary breakfast there were different things to choose from. The only downside was was the parking they did not had self parking and it was $40 dollar valet parking. Is not much but I was there on an emergency and did not had much left. It was parking or eat. Good thing i park at the CSU parking that was only $8. We're my father was having his surgery.

starstarstarstarstar Marie DeAlva

No asean las habitaciones. Dicen que lo hacen cada 5 días.Yo estuve 6 y NUNCA PASARON a asear.Lleven jabón 6 shampoo. Porque tampoco te dan.

starstar Jesus Manzano

Excelente lugar, impecable, y el servicio excelente, volvería

starstarstarstarstar Empaquetaduras Jai

No podes pagar con efectivo la reserva. Pedí una habitación para 4 personas y tiene 1 cama y un sofá plegable. Nada recomendable

star Miguel Henrik peloso

Odio la forma en que manejó la estancia alli. Todos los dias era un problema con el pago del hotel y luego de varios dias se me ha reflejado mas de lo acordado. Me parece muy poco profesional y empaña la calidad de la instalacion.

star Yixail Gonzalez

starstarstarstarstar Andrei N