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star star 22845 Pacific Highway South, Near Highline Community College, Des Moines, Washington 98198, United States
The night manager I met at the counter was very friendly and helpful. I discovered that one of the lamps in the room did not work.I verified the bulb was good and that the electrical outlet it was plugged into also worked.The TV also did not work, and the remote was unresponsive.The night manager swapped out the remote and quickly go the TV working again.Despite being a non-smoking room, the room smelled very musty and smoky.The management team the following morning was very rude and presented a negative attitude when I checked out.Other than those things, my experience was okay. O gerente noturno que conheci no balcão foi muito simpático e prestativo. Descobri que uma das lâmpadas da sala não funcionava. Verifiquei que a lâmpada estava boa e que a tomada elétrica à qual estava ligada também funcionava.A TV também não funcionou e o controle remoto não respondia. O gerente noturno trocou o controle remoto e rapidamente fez a TV funcionar novamente.Apesar de ser um quarto para não fumantes, o quarto cheirava muito a mofo e fumaça. A equipa de gestão na manhã seguinte foi muito rude e apresentou uma atitude negativa quando fiz o check-out. Além dessas coisas, minha experiência foi boa.
Garden suites should definitely co sider shutting down or doing an entire overhaul. I agree with many of the negative reviews, the carpets were horribly stained and reeked of mildew in the first room we were in and the carpets were WET. We were able to be moved but they insisted it was the carpet shampoo we smelled... the second room wasn't much better, it still smelled but not quite as bad as the first room. The carpets were still soaked so I took their office fan. The first night we were grateful until the freezer started squealing for no less than 3 minutes... at 3 a.m. and this continued to happen every few hours with no relief regardless of what we did. We were there for 6 nights and got locked out of our room twice with the explanation that we must have deactivated the keys ourselves. When I asked what they would be willing to do to make it right I was told we should have said something when the issues occurred. WE DID. Then I was told that we should have just checked out at that time. In addition to all of this, they decided that during Sea Fair weekend, they needed to redo their parking lot so they continuously had sections of the parking lot blocked off leaving maybe half of their spots open to be parked in. They could have easily used some of that money to at least invest in something to help their establishment not smell like drugs. Horrible experience and will be filing a dispute with the bank. As suítes Garden definitivamente deveriam considerar fechar ou fazer uma revisão completa. Concordo com muitos dos comentários negativos, os tapetes eram horrivelmente manchados e cheirava a mofo no primeiro quarto em que estávamos e os tapetes estavam molhados. Fomos capazes de ser movidos, mas eles insistiram que era o xampu de carpete que cheiramos ... o segundo quarto não era muito melhor, ainda cheirava, mas não tão ruim quanto o primeiro quarto. Os tapetes ainda estavam encharcados, então peguei o ventilador do escritório. Na primeira noite, ficamos gratos até que o freezer começou a chiar por nada menos que 3 minutos... às 3 da manhã e isso continuou a acontecer a cada poucas horas sem alívio, independentemente do que fizéssemos. Nós estávamos lá por 6 noites e ficamos trancados fora do nosso quarto duas vezes com a explicação de que devemos ter desativado as chaves nós mesmos. Quando perguntei o que eles estariam dispostos a fazer para acertar, me disseram que deveríamos ter dito algo quando os problemas ocorreram. NÓS FIZEMOS. Então me disseram que deveríamos ter acabado de fazer o check-out naquele momento. Além de tudo isso, eles decidiram que, durante o fim de semana da Sea Fair, eles precisavam refazer seu estacionamento para que continuamente tivessem seções do estacionamento bloqueadas, deixando talvez metade de suas vagas abertas para estacionar. parte desse dinheiro para pelo menos investir em algo para ajudar seu estabelecimento a não cheirar a drogas. Experiência horrível e estarei entrando com uma disputa com o banco.
My favorite part about this hotel was the lady that worked the counter when I came in and when i checked out. She was very polite and helpful when I needed to check in at such an early time. The hotel as a whole isn't in the best location, but I still felt it was clean when I came in. Yes, it does have stains in the carpet, the elevator seems suspect, and the quality of linens could be better, but I won't knock it because I had a good experience while I was here. It was a last minute 3am type of booking due to unforeseen circumstances at the airport. I can appreciate the effort and the customer service I received. A minha parte preferida sobre este hotel foi a senhora que trabalhou o contador quando cheguei e quando eu fiz check-out. Ela foi muito educada e prestativa quando eu precisava para o check-in em um tempo tão cedo. O hotel como um todo não é a melhor localização, mas eu ainda senti que era limpo quando cheguei. Sim, tem manchas no tapete, o elevador parece suspeito, ea qualidade de roupa poderia ser melhor, mas Não vou bater porque tive uma boa experiência enquanto estava aqui. Foi um último minuto 3am tipo de reserva devido a circunstâncias imprevistas no aeroporto. Eu posso apreciar o esforço e o serviço ao cliente que recebi.
you need to ask for a room with a jacuzzi in the middle of the room its the best and cheap, who cares about location like Moana said be happy where you are! Ask for the jacuzzi room there are many of them! super fun for christmas my kids stayed the entire night in that tub. você precisa pedir um quarto com jacuzzi no meio do quarto é o melhor e mais barato, quem se importa com a localização como a Moana disse seja feliz onde você está! Peça a sala de jacuzzi, há muitos deles! super divertido para o natal meus filhos ficaram a noite inteira naquela banheira.
you need to ask for a room with a jacuzzi in the middle of the room its the best and cheap, who cares about location like Moana said be happy where you are! Ask for the jacuzzi room there are many of them! super fun for christmas my kids stayed the entire night in that tub. tienes que pedir una habitación con jacuzzi en el medio de la habitación es el mejor y más barato, a quién le importa la ubicación como dijo Moana ¡sé feliz donde estás! Pregunte por la sala de jacuzzi hay muchos de ellos! súper divertido para navidad, mis hijos se quedaron toda la noche en esa bañera.
you need to ask for a room with a jacuzzi in the middle of the room its the best and cheap, who cares about location like Moana said be happy where you are! Ask for the jacuzzi room there are many of them! super fun for christmas my kids stayed the entire night in that tub.
Sujo, sem serviço de limpeza, sem funcionários para ser encontrado, albergues ruins. Infelizmente, estrelas negativas não podem ser dadas.
Nice little last minute place rooms was clean but the service was kind of slow bc thr guys didn't really know what to do. But I would stay again! Nice little última hora quartos foi impecáveis, mas o serviço foi uma espécie de bc thr caras realmente não sabia o que fazer. Mas eu ficaria novamente!
Sucio, sin servicio de limpieza, sin personal, pésimo albergue para indigentes. Desafortunadamente, no se pueden dar estrellas negativas.
Nice little last minute place rooms was clean but the service was kind of slow bc thr guys didn't really know what to do. But I would stay again! Las habitaciones bonitas y pequeñas de último minuto estaban limpias, pero el servicio era un poco lento porque los chicos realmente no sabían qué hacer. ¡Pero me quedaría de nuevo!
Nice little last minute place rooms was clean but the service was kind of slow bc thr guys didn't really know what to do. But I would stay again!
Regular. Bueno para una noche.
It could have been better Jesse Lynch was an amazing host and he went further and beyond for satisfactory levels and the person in the morning that worked after him because the machine wouldn't or the computer wouldn't let us rent the room for 2 days so we had to wait until morning to rent it again but then that person said oh we can't rent that room so then we had to leave so it wasn't all that great in the end because we had to leave Podría haber sido mejor Jesse Lynch fue un anfitrión increíble y fue más allá para lograr niveles satisfactorios y la persona que trabajaba en la mañana después de él porque la máquina no lo hacía o la computadora no nos dejaba alquilar la habitación por 2 días. así que tuvimos que esperar hasta la mañana para volver a alquilarla, pero luego esa persona dijo: oh, no podemos alquilar esa habitación, así que tuvimos que irnos, así que al final no fue tan bueno porque tuvimos que irnos.
It could have been better Jesse Lynch was an amazing host and he went further and beyond for satisfactory levels and the person in the morning that worked after him because the machine wouldn't or the computer wouldn't let us rent the room for 2 days so we had to wait until morning to rent it again but then that person said oh we can't rent that room so then we had to leave so it wasn't all that great in the end because we had to leave Poderia ter sido melhor Jesse Lynch foi um anfitrião incrível e ele foi cada vez mais além para níveis satisfatórios e a pessoa da manhã que trabalhou depois dele porque a máquina não ou o computador não nos deixava alugar o quarto por 2 dias então tivemos que esperar até de manhã para alugá-lo novamente, mas então essa pessoa disse oh, não podemos alugar aquele quarto, então tivemos que sair, então não foi tão bom no final porque tivemos que sair
It could have been better Jesse Lynch was an amazing host and he went further and beyond for satisfactory levels and the person in the morning that worked after him because the machine wouldn't or the computer wouldn't let us rent the room for 2 days so we had to wait until morning to rent it again but then that person said oh we can't rent that room so then we had to leave so it wasn't all that great in the end because we had to leave
This hotel is now Red Lion Des Moines Washington. Staff was nice enuff but the people that hang around the front, and inside the hotel were Narsty trolls who ask questions about your stuff and stole our gas out of both tanks we had just filled before arriving. We ran out of gas on the I5 just after leaving the hotel. Rescue on the fwy isn't cheap...Desk clerk claimed they didn't live at the hotel but I saw them inside going to rooms. Talk about sketchy Not sure who all was in on it ReportedBottom of the beds were Metal 😳 SmAshed my toe so many times See in photo bottom of the bed Este hotel es ahora Red Lion Des Moines Washington. El personal era lo suficientemente agradable, pero la gente que merodeaba por el frente y dentro del hotel eran trolls de Narsty que hacían preguntas sobre sus cosas y nos robaban la gasolina de los dos tanques que acabábamos de llenar antes de llegar. Nos quedamos sin gasolina en la I5 justo después de salir del hotel. El rescate en la autopista no es barato... El recepcionista afirmó que no vivían en el hotel, pero los vi adentro yendo a las habitaciones. Hablar de incompleto No estoy seguro de quién estaba involucrado ReportadoLos bajos de las camas eran de metal 😳 Me rompí el dedo del pie tantas veces Ver en la foto de abajo de la cama
This hotel is now Red Lion Des Moines Washington. Staff was nice enuff but the people that hang around the front, and inside the hotel were Narsty trolls who ask questions about your stuff and stole our gas out of both tanks we had just filled before arriving. We ran out of gas on the I5 just after leaving the hotel. Rescue on the fwy isn't cheap...Desk clerk claimed they didn't live at the hotel but I saw them inside going to rooms. Talk about sketchy Not sure who all was in on it ReportedBottom of the beds were Metal 😳 SmAshed my toe so many times See in photo bottom of the bed Este hotel é agora Red Lion Des Moines Washington. A equipe foi agradável enuff, mas as pessoas que ficam na frente, e dentro do hotel foram trolls Narsty que fazem perguntas sobre suas coisas e roubou nosso gás de ambos os tanques que tínhamos acabado de encher antes de chegar. Ficamos sem gasolina na I5 logo depois de sair do hotel. Resgate no fwy não é barato... O recepcionista alegou que eles não moravam no hotel, mas eu os vi dentro indo para os quartos. Fale sobre esboçado Não tenho certeza de quem estava nisso RelatadoO fundo das camas eram de Metal 😳 Esmaguei meu dedo do pé tantas vezes Veja na foto parte inferior da cama
This hotel is now Red Lion Des Moines Washington. Staff was nice enuff but the people that hang around the front, and inside the hotel were Narsty trolls who ask questions about your stuff and stole our gas out of both tanks we had just filled before arriving. We ran out of gas on the I5 just after leaving the hotel. Rescue on the fwy isn't cheap...Desk clerk claimed they didn't live at the hotel but I saw them inside going to rooms. Talk about sketchy Not sure who all was in on it Reported Bottom of the beds were Metal 😳 SmAshed my toe so many times See in photo bottom of the bed
My favorite part about this hotel was the lady that worked the counter when I came in and when i checked out. She was very polite and helpful when I needed to check in at such an early time. The hotel as a whole isn't in the best location, but I still felt it was clean when I came in. Yes, it does have stains in the carpet, the elevator seems suspect, and the quality of linens could be better, but I won't knock it because I had a good experience while I was here. It was a last minute 3am type of booking due to unforeseen circumstances at the airport. I can appreciate the effort and the customer service I received. Mi parte favorita de este hotel fue la señora que trabajaba en el mostrador cuando entré y cuando me fui. Ella fue muy educada y servicial cuando necesitaba registrarme tan temprano. El hotel en su conjunto no está en la mejor ubicación, pero todavía sentía que estaba limpio cuando entré. Sí, tiene manchas en la alfombra, el ascensor parece sospechoso y la calidad de la ropa de cama podría ser mejor, pero No lo golpearé porque tuve una buena experiencia mientras estuve aquí. Fue un tipo de reserva de última hora a las 3 de la madrugada debido a circunstancias imprevistas en el aeropuerto. Puedo apreciar el esfuerzo y el servicio al cliente que recibí.
Garden suites should definitely co sider shutting down or doing an entire overhaul. I agree with many of the negative reviews, the carpets were horribly stained and reeked of mildew in the first room we were in and the carpets were WET. We were able to be moved but they insisted it was the carpet shampoo we smelled... the second room wasn't much better, it still smelled but not quite as bad as the first room. The carpets were still soaked so I took their office fan. The first night we were grateful until the freezer started squealing for no less than 3 minutes... at 3 a.m. and this continued to happen every few hours with no relief regardless of what we did. We were there for 6 nights and got locked out of our room twice with the explanation that we must have deactivated the keys ourselves. When I asked what they would be willing to do to make it right I was told we should have said something when the issues occurred. WE DID. Then I was told that we should have just checked out at that time. In addition to all of this, they decided that during Sea Fair weekend, they needed to redo their parking lot so they continuously had sections of the parking lot blocked off leaving maybe half of their spots open to be parked in. They could have easily used some of that money to at least invest in something to help their establishment not smell like drugs. Horrible experience and will be filing a dispute with the bank. Las suites de jardín definitivamente deberían considerar cerrar o hacer una revisión completa. Estoy de acuerdo con muchas de las críticas negativas, las alfombras estaban horriblemente manchadas y apestaba a moho en la primera habitación en la que estuvimos y las alfombras estaban mojadas. Pudimos ser trasladados pero insistieron en que era el champú de la alfombra lo que olíamos... la segunda habitación no era mucho mejor, todavía olía pero no tan mal como la primera habitación. Las alfombras todavía estaban empapadas, así que tomé el ventilador de la oficina. La primera noche estuvimos agradecidos hasta que el congelador comenzó a chirriar durante no menos de 3 minutos... a las 3 a. m. y esto continuó sucediendo cada pocas horas sin alivio, independientemente de lo que hiciéramos. Estuvimos allí por 6 noches y nos cerraron la puerta de nuestra habitación dos veces con la explicación de que debemos haber desactivado las llaves nosotros mismos. Cuando pregunté qué estarían dispuestos a hacer para corregirlo, me dijeron que deberíamos haber dicho algo cuando ocurrieron los problemas. LO HICIMOS. Luego me dijeron que deberíamos haber hecho el check out en ese momento. Además de todo esto, decidieron que durante el fin de semana de Sea Fair, necesitaban rehacer su estacionamiento para tener secciones del estacionamiento bloqueadas continuamente dejando tal vez la mitad de sus lugares abiertos para estacionar. Podrían haber usado fácilmente algo de ese dinero para al menos invertir en algo para ayudar a que su establecimiento no huela a drogas. Experiencia horrible y presentará una disputa con el banco.
The night manager I met at the counter was very friendly and helpful. I discovered that one of the lamps in the room did not work.I verified the bulb was good and that the electrical outlet it was plugged into also worked.The TV also did not work, and the remote was unresponsive.The night manager swapped out the remote and quickly go the TV working again.Despite being a non-smoking room, the room smelled very musty and smoky.The management team the following morning was very rude and presented a negative attitude when I checked out.Other than those things, my experience was okay.
Garden suites should definitely co sider shutting down or doing an entire overhaul. I agree with many of the negative reviews, the carpets were horribly stained and reeked of mildew in the first room we were in and the carpets were WET. We were able to be moved but they insisted it was the carpet shampoo we smelled... the second room wasn't much better, it still smelled but not quite as bad as the first room. The carpets were still soaked so I took their office fan. The first night we were grateful until the freezer started squealing for no less than 3 minutes... at 3 a.m. and this continued to happen every few hours with no relief regardless of what we did. We were there for 6 nights and got locked out of our room twice with the explanation that we must have deactivated the keys ourselves. When I asked what they would be willing to do to make it right I was told we should have said something when the issues occurred. WE DID. Then I was told that we should have just checked out at that time. In addition to all of this, they decided that during Sea Fair weekend, they needed to redo their parking lot so they continuously had sections of the parking lot blocked off leaving maybe half of their spots open to be parked in. They could have easily used some of that money to at least invest in something to help their establishment not smell like drugs. Horrible experience and will be filing a dispute with the bank.
My favorite part about this hotel was the lady that worked the counter when I came in and when i checked out. She was very polite and helpful when I needed to check in at such an early time. The hotel as a whole isn't in the best location, but I still felt it was clean when I came in. Yes, it does have stains in the carpet, the elevator seems suspect, and the quality of linens could be better, but I won't knock it because I had a good experience while I was here. It was a last minute 3am type of booking due to unforeseen circumstances at the airport. I can appreciate the effort and the customer service I received.
The location of the hotel was ok. Parking availability was slim and the parking spots were small. I checked in at 9 and my room was not clean yet. The floor was not vacuumed once we got to our room(there was bark and dirt on the bathroom floor), leaving me to wonder what else was skimped on. The AC was great and the room wasn't too loud. The staff was friendly.
starPoor
rate_reviewClose to parking areas. Room needs to be improved. Vibe is not too good.
placeClose to parking areas.
22845 Pacific Highway South, Near Highline Community College, Des Moines, Washington 98198, United States
