I was there for 5 days for work. Housekeeping cleaned my room and stole my Dior perfume!!!! I was/am extremely upset about the situation because I thought I could unpack my items and be comfortable since I was there for multiple nights. The general manager did refund the entire amount of my stay!!!! I didn't pay for the room my job did!!!! So I'm just out of my perfume. It took 3 rooms before I had a clean room upon arrival! Despite all the bad things that happened my stay was comfortable and I'm planning on staying again this week fir work. But I definitely learned my lesson no housekeepers in my room!!!
star Nicole Harrison
Traveling with my husband and service dog when it started to rain hard and at night. We have trouble seeing at night and the rain made it worse. Called to see if they had a room for the night she said yes asked if they welcomed service dogs she said yes when she asked for my information it was raining so hard I was having trouble hearing her and kept asking her to repeat the questions. Finally I asked if I could give it to her when I got there because I was minutes away she said yes come on in. I was so relieved and thankful for this beautiful woman I felt like crying. Because I’d already been told by other places that no one would take us without a reservation. If all Comfort Inn Suites are as accommodating and have staff (who recommended a close by place to eat) are like this place you guys will always get my business. Thank you very much😃
starstarstarstarstar Debra Balser
Stayed for 7 days, check in was a little rough, they were having computer issues and a broken elevator. But the front desk was so friendly and cheerful it was contagious! Room was kinda rough, beaten up a bit. They get a alot of baseball kids here i think and I'm sure they don't romp like kittens. AWESOME breakfast, and a smiling good morning from the hostess sits well with me. Best of all you can get breakfast EARLY. One morning was greeted by fire alarms which they quickly silenced. No biggie with that, I've been in the position of having to silence alarms before. A great place to stay in Zachary, friendly staff, couldn't expect more.
starstarstarstar greg reed
The hotel had nice clean rooms and the wait staff was helpful and friendly. Unfortunately, the elevator was out during my stay. I don't know if this is a common issue for them however it wasn't for me. .....still going to give them a better than average rating.
starstarstarstar Jonathan Lindsey
From the moment I walked in until the time I check out, this hotel was perfect. The staff was very friendly and helpful. Debbie the Manager was very friendly and made sure we had everything we needed. The room was spotlessly clean and my wife and I slept well just like we were in our own bed. I usually have trouble sleeping in strange/new beds, but this bed was great. The shower/bath was extremely clean. Most hotels have issues with the water pressure either being too low or too high, but this water pressure was perfect.
I would recommend this hotel to anyone and would definitely stay here again!
starstarstarstarstar Edward Woo
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