Horrible place! Nothing works here: No blinds, windows don't open or don't lock, Heather doesn't work (never turns off) dirty blankets and sheets, no towels, no amenities, mattress are old as hell Dirty bathroom, no manager or employees in place.
DON'T BRING YOUR FAMILY HERE. This is a place that deserves to be closed for good. I can't see why is still open and no authorities have intervened here.
star Roberto Ocampo
DO NOT STAY HERE and if you do CHECK YOUR CREDIT CARD STATEMENTS. I booked and paid online ($180 for 1 night), upon arrival they asked me to pay the resort fee as this was not paid online. I paid the fee without hesitation, but when I looked at my bank statements a couple days later, I noticed they charged me about $130 more than what the resort fee was. I called twice within a couple of weeks and both times was informed that they need to put a request in to the manager for a refund. I tried calling again a couple weeks later and was hung up on, then they wouldn't answer the phone. So I called off a different phone number and when the person picked up they told me I had the wrong hotel though I called the same phone number each time. The new number they gave me was a disconnected phone #. I ended up having to put a dispute in with my bank.
Secondly, we were LOCKED OUT of our room at around 8am on the day we needed to leave, as was another irate guest. The management didn't show up until about 10:30am and made it known they couldn't care less. They are super disrespectful there.
The room is absolutely DISGUSTING. Bathroom not cleaned, bed sheets had stains.
All in all a horrible and frustrating experience. I had been nothing but nice and patient this entire ordeal but I can't anymore.
star Heather B
Christmas 2018. Ya I'm a litte late. I booked this few in advance with no issue. Day of Christmas we sat in traffic for 7 hours and was very late to check in. The motel kept calling me but I couldn't answer or somehow missed the call. I did leave a message to not give my room away. Got here at 9:30PM u guys and I still had my room. Staff were amazing, even after hours. We were on the second floor. But after feeling how warm the floors were in the bathroom I was ok with the second florr. The room was clean super clean and no funny smells. Jacuzzi was in working operations in which this was why I booked the room. However, we all got elevation sickness and was unable to us it. Other guess were sure quite at night time. I don't remember if they offered free food or not. But all in all we are going back to this motel this year 2022
starstarstarstarstar Kim McDaniel
Don’t book with this hotel despite the fair price. We had a plethora of reasons to not book here again. First, our heater was broken while it’s 30 degrees outside. They don’t salt the paths so my friend fell and hurt her elbow, then we got locked out of our room amongst many others. We left briefly to put our bags in the car two hours before check out time so we left the dog for two minutes. We came back and our key cards were no longer working so we initially tried to go into the office however no one was there and the door was locked. We then called and some man answered saying someone will be there in 20 minutes which is unacceptable since they should always have someone here incase of emergencies. We waited at the front door to the office when others started to flock over saying they were also locked out of their rooms, one of which had an infant with them and keep in mind, it’s 25 degrees at this point. We rang the Ring door bell and was met with hostility from the other end saying “ ringing the door bell won’t make us come faster, it’ll be 20 minutes”. Don’t ever book here, it’s not worth your dime.
star Amber Mason
I'm fine with a no-frills hotel, but this place was gross. I wore my flip-flops in the room (and particularly in the shower) because it felt dirty. The surfaces has visible layers of dust/dirt/hair on them. Our room was full of ants. No washcloths were provided. Most of the outlets in the room didn't work - I had to unplug the refrigerator to power my Macbook. Finally (and this is less under the hotels control) a nearby bar had live band karaoke happening and it was rattling the walls of the room. I had a generally unpleasant stay here and would not return.
star John Vantine
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