A truly memorable stay!king suite definetly met our expectations.
The spellbinding view of the two volcanic islands was out of this world. King suite was spacious, clean with super-comfy.
The staff were helpful and helped us with our transportation from the airport and organized many activities along the island.
starstarstarstarstar Γιώργος Κεσίδης
We stay at the Elegant room!! Really comfortable room with great view from the balcony. The breakfast was ecxellent and served in the room every morning!! The hotel provide also a main pool wth sunbeds and sunshades with great caldera and volcano view !! The host was really polite and helped us to arrange activities all over the island. Definately will come back!! 100% recomended !!!
starstarstarstarstar George Vazeos
The absolute hospitality, well-kept space down to the last detail, in the center of the village in a very quiet area and very close to all the interesting places. First we stayed in the king suite with the direct view to the volcano and the sea, a very comfortable suite
even for four people,in a imposing building. We extend the stay and stayed in the Master Cave Suite, it is huge and very fresh and neat with detail, special decoration, with private terrace and jacuzzi, terrace just above the cave with its own sunbeds and a step from the main pool that does not bother you because the hotel is a boutique and has no crowds, we had it almost like a private. They are strict with the covid protocols but it does not bother you, we felt safe, and they gave us the choice in all the services. The people are unbelievable, helpful, thankful and the best you can meet to offer you the best on the island.
starstarstarstar hquality hm
Echoing the 1 star review below. Beware!
Photos look great but “Master Cave Suite” (sold as “Senses Suites” not “Senses Boutique Hotel” on booking.com) smells of humid mold. Foul smell coming out of bathroom sink, which doesn’t empty out very well. Room is also very dark. No bathroom mat either. Wear and tear in some places. Not sure how they have such a high rating. Maybe because room can sleep up to 6 people? Only good thing: it was clean and receptionist was kind.
We asked to cancel minus breakfast fee because one of us has respiratory issues and we felt reviews and photos online were deceptive however, they categorically refused claiming it’s the “cancellation policy.” I’m appalled by how they reacted. I used to work in the travel industry and have never seen this type of attitude before.
This is not a 4 star hotel. Can get much better for same price in surrounding hotels.
star Claire Belmont
A beautiful hotel with a splendid view on the caldera. The service is excellent. We enjoyed the stay.
starstarstarstarstar Lars Euskirchen
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