Foi absolutamente maravilhoso. O quarto 509 suíte king com vista para o mar é simplesmente o melhor. Limpo e espaçoso. Sala de estar tem TV, pia pequena, armário de gavetas, geladeira de tamanho médio com freezer e cofre. Enorme sofá e mesa com duas cadeiras. Quarto é separado por porta francesa, cama king size era muito confortável. Há também uma pequena poltrona e outra TV. Grande banheiro com banheiro separado foi ótimo. Varanda tem duas cadeiras e uma mesa e vista para o mar / piscina incrível. Todo o hotel estava limpo com uma decoração agradável de arte. Todos foram super simpáticos e muito prestativos. Qualquer coisa que você precisar, basta perguntar na recepção, a equipe forneceu excelente hospitalidade e agradeço a todos.
starstarstarstarstar Antonin Vrabec
BEST hotel ever! Not only very clean and fancy but also the best Service team! They were very really considerate and careful about their job. I experienced some difficulties with my phone and they didn't stop until solved the problem. I've being many times in South Beach and honestly this place was the best!
starstarstarstarstar Daniela Damaris Viteri Custodio
Day 2 and we’re extremely happy. Check in was quick and courteous. It’s an Art Gallery with Rooms. If you want an Instagram worthy trip you need to come here. Beautiful Art located all around. Myrna at the cafe is the most gracious host I’ve ever had the pleasure to encounter. Sagamore has everything you need for a vacation!!
starstarstarstarstar N M
It was absolutely wonderful. Room 509 king suite with ocean view is simply the best. Clean and spacious. Living room area has TV, little sink, bunch of drawers, medium size fridge with freezer and safe. Huge sofa and desk with two chairs. Bedroom is separated by french door, king size bed was very comfortable. There is also a small lounge chair and another TV. Large bathroom with separated toilet room was just great. Balcony has two chairs and a table and amazing ocean / pool view. The entire hotel was clean with nice art decor. Everyone was super friendly and very helpful. Anything you need, just ask the front desk, the staff provided excellent hospitality and I thank them all.
starstarstarstarstar Antonin Vrabec
Tínhamos uma reserva para 6 noites e quando chegamos ao hotel(14/05 a noite), descobrimos que nossa reserva havia sido cancelada porque o hotel havia sido vendido e nos dias subsequentes( a partir do dia 16/05) haveria uma festa proporcionada pelos novos donos e não poderíamos ficar. Dormimos duas noites e no dia 16/05 fomos alocados em outro hotel. Não fomos avisados do cancelamento de nossa reserva. Foi um transtorno. NÃO recomendo o hotel.
star Maria Aparecida de Oliveira freitas
Soy Tour operador y me cancelaron la reserva unilateralmente y sin avisar, dejaron a los pasajeros en la calle. Será la ultima vez que envio pasajeros a ese hotel.
star seba Massa
Es un hotel muy cálido, limpio, salida a la playa, tiene restaurante y esta muy bien ubicado; el desayuno es completo pero se paga aparte y sale 25 dolares, las habitaciones son muy lindas, muy completas, hay una cafetería en el lobby del hotel, donde podes desayunar también ahí, pero solo lo pedis, no hay donde sentarse, las habitaciones muy limpias, muy perfumadas. El hotel te da 2 sillas para playa, la sombrilla se paga aparte y sale 22 dolares, también te dan 2 toallas, la verdad que muy recomendable, en plena avenida Collins, muy bien ubicado.
starstarstarstar Mariana Figuero
This place was amazing! Mickey was our server and bartender and he was the best! He was very attentive, polite and patient when we didn’t know what we wanted to order. My friends and I spent the day by the pool and the food and drinks were 10/10. I will recommend this place to everyone I know visiting Miami! :D
starstarstarstarstar Yanin
Thank you so much to Mikaela, Nicole, and Melvin! I throughly enjoyed my stay at the Sagamore. I traveled with my mother who was in a wheelchair and everyone accommodate us with a smile and hospitality. Everything from the housekeeping, valet, and guest services was excellent. The room was beautiful and the atmosphere and smell was tranquil. I will definitely stay again.
starstarstarstarstar Naeema Britton
Loved this hotel. Melody checked us in. I think that was her name. Very friendly. All the staff were very attentive customer oriented from bell boy to staff at pool. Good location and private beach access. Really enjoyed our stay here
starstarstarstarstar karen pereira
Hermoso hotel , buena predisposición de todos los que trabajan en el hotel y quiero destacar a Melody ' súper atenta y te ayuda en todo lo que necesites!!! La ubicación es óptima!!!! Muy recomendable!!!
starstarstarstarstar Adrian Rincon
Muito boa a localização, ambiente bonito, funcionários atenciosos. Atendimento na praia excelente realizado por funcionário que fala vários idiomas. Única restrição é barulho de ar condicionado. TV deveria ter mais opções de canais.
starstarstarstarstar Helder Pinheiro Bittencourt
Gostei muito .Quartosamplos, hotel bem localizado, perto da praia, um pouco antigo mas bem cuidado. Único ponto negativovai para melhorar os Recepcionistas, que poderiam falar Espanhol também.
starstarstarstar M. S F
Me hospedè en habitación 202. No hay desayuno buffet, sòlo a la carta. las habitaciones estàn viejas con paredes azul oscuro que son tristes, los colchones hundidos en el medio viejísimos, sumado a los vidrios viejos y sucios y cortinas romanas que suben torcidas y por la mitad. El bar de la piscina no tiene un jugo de frutas naturales todo es artificial y caro!!. En el front desk pedí una botella de agua más porque éramos tres y nos dieron dos y me la negaron, me dijeron que venía en un paquete de dos y si me regalaban una me tendrían que cobrar la segunda (que miseria) me aplicaron cargos de servicios a la habitación como cenas que yo no consumí, me quejé y me devolvieron el dinero pero no la confianza. Pero lo peor de todo es que: aparte de lo que sale el hotel te cobran 37 dòlares por dìa de fi de resort, 20 dólares la sombrilla (a veeer ya pagué el resort! porqué me cobran la sombrilla???) y 41 de valet parking. O sea es una hotel no muy caro pero al pagar tenés 100 dólares mas por día que nadie te avisa. No la pasé mal pero no volvería.
starstar Elizabeth Colicchio
Excelente servicio por parte de la señora Muchi!! The best person in the hotel. Sabe cómo tratar el cliente!!!!!
starstarstarstarstar Sandra Medina Escobar
Estadia perfeita. Quarto era espaçoso e limpo. Longe o suficiente do barulho, mas perto o suficiente para caminhar de tudo. Hotel tem tudo que você precisa no local. Café, restaurante, piscina, belo jardim externo/área de estar, acesso direto à praia. A equipe foi incrível da recepção com manobrista. Eles seguraram nossas malas gratuitamente para que pudéssemos fazer as malas em um último dia cheio de diversão antes do nosso voo. Temos uma grande reserva direta. Eu definitivamente estarei de volta.
starstarstarstarstar Chels Evanovich
Perfect stay. Room was spacious and clean. Far enough from the noise but close enough to walk to everything. Hotel has every you need on site. Coffee shop, restaurant, pool, beautiful outside garden/ lounge area, direct beach access. Staff was amazing from the front desk to valet. They held our bags free of charge so we could pack in one last fun filled day before our flight. We got a great deal booking direct. I will definitely be back.
starstarstarstarstar Chels Evanovich
Estamos aqui há apenas um dia até agora em nossa viagem de 5 dias. Eu estava nervoso em apresentar meus filhos a South Beach, mas decidi que era nossa opção mais segura, já que ainda estou um pouco desconfortável com viagens internacionais para eles durante a pandemia. Minha suíte de 2 andares é incrível. Meus filhos e babá estão super felizes. A piscina estava cheia de crianças bem comportadas e uma excelente equipe de garçons. A comida ao lado da piscina era gourmet e as bebidas eram fantásticas! ! Provavelmente escreverei outro comentário antes de sair, pois estou muito impressionado. Além disso, nosso acesso à piscina, proximidade da praia e áreas de lounge são lindos. O banheiro da nossa suíte é totalmente atualizado com banheira de imersão. Recomendo este hotel para famílias e casais que gostam de praia como nós o dia todo!!
starstarstarstarstar DrNikki Bell
We’ve only been here for a day so far out of our 5 day trip. I was nervous about introducing my children to south beach, but decided that it was our safest option, since I’m still a little uncomfortable with international travel for them during the pandemic. My 2 floor suite is amazing. My kids and nanny are super happy. The pool was filled with well behaved children and a great wait staff. The pool side food was gourmet and the drinks were fantastic!! I will probably write another review before I leave, since I am so impressed. Also, our walkout access to the pool , proximity to the beach, and lounge areas are beautiful. The bathroom in our suite is completely updated with a soaking tub. I recommend this hotel for families and couples that enjoy the beach like us all day!!
starstarstarstarstar DrNikki Bell
O hotel mais cheiroso! Ótima localização. Quartos grandes. Piscina deliciosa. E pé na areia! Sempre ficamos no Sagamore
starstarstarstarstar Marina Ayello
No he entrado al hotel pero fui de visita, tuve una horrible experiencia con el valet parking ya que cuando deje el auto, el señor me robo plata de mi billetera, ademas de que tardaron demasiado tiempo para devolverme el auto
star Nacho bertolina
This was our second time staying at the Sagamore and there will 100% be a third stay. This hotel is absolutely fantastic. It’s the perfect size to really get to know the staff and other guests. The hotel itself is spotless. The whole vibe is extremely chill and relaxed. One huge reason we love it so much is due to the incredible service. Everyone is so friendly and so attentive. Special shout-out to Mickey who we absolutely love. Mickey is the pool bartender. No other words can describe him other than incredible as he works very hard all while being very pleasant to all the guests! I highly recommend this hotel!
starstarstarstarstar Nora Holland
Great pool and beach set up. The entire staff was super nice and friendly. Always helpful and attentive. Mickey at the pool bar was the best! Always checking on us. Love the art vibe. Lobby bar could be expanded. Rooms were comfortable and balcony was a bonus. Dark hallway to the rooms was not appealing. Look forward to coming back next year!
starstarstarstarstar Liz Thalhimer
AMEI tanto este hotel que continuamos estendendo nossa estadia! O nosso quarto era PERFEITO. AC funcionou muito bem! A cama era ótima (e não quebrou) Os atendentes do quarto fizeram um trabalho maravilhoso acompanhando nosso desejo de toalhas limpas e cápsulas de café! Os atendentes de praia foram ótimos! Eles nos arrumaram toalhas e um guarda-chuva, rapidamente e com um sorriso agradável! .. e isso inclui o garçom do restaurante trabalhando na praia. A área da piscina era perfeita, embora pudesse ter usado mais algumas cadeiras. Felizmente, a música da área da piscina não estava no volume do nível do clube, era perfeito. A equipe da recepção foi incrivelmente agradável e eficiente ... cada vez que alargamos a nossa estadia! BEM FEITO!
starstarstarstarstar Judy Webb
A localização do hotel era ótima. Infelizmente, o festival de vinhos estava sendo organizado para o final da semana, então o acesso direto à praia não estava disponível. Esta foi uma GRANDE razão pela qual escolhemos este hotel. Tivemos que dar uma longa caminhada AO REDOR da seção de praia que foi fechada diretamente em frente ao The Sagamore para chegar à praia. A área da piscina era agradável e senti recentemente atualizado.CADA fatura de bar e restaurante neste hotel tem uma gorjeta de 20% adicionada. Alguns funcionários do bar tentaram esconder isso apenas entregando uma fatura de cartão de crédito para assinar no final da noite. Pedi a conta detalhada e lá estava ela. É bom saber antes de acabar dando gorjeta dupla. O quarto estava mofado! A decoração era datada (quem pinta os corredores de preto na Flórida?) O quarto não parecia ter sido bem limpo, os espelhos estavam sujos e havia menos de metade de um rolo de papel higiênico no banheiro. E enquanto a área da piscina era ótima, os banheiros eram bagunçados e descuidados.A equipe de porta e estacionamento foram excelentes. Não recomendado. Há muito pouco valor para o preço cobrado aqui. :( Ficamos desapontados, mas aproveitamos ao máximo o nosso tempo apreciando a vista fabulosa da nossa varanda, uma vez que conseguimos descobrir como abrir os mecanismos quebrados das portas de vidro deslizantes.
starstar Bobby Sledd
Uau! Serviço excelente! Todo o staff foi muito atencioso! Nosso quarto era limpo e confortável! Todo o hotel estava limpo! Grite para Melvin e Carlos e Bruce! Também o pessoal da cozinha! Ficamos muito satisfeitos com a nossa estadia! Nós voltaremos!
starstarstarstarstar Cheryl Beaufort
LOVED this hotel so much we kept extending our stay!Our room was PERFECT.AC worked great!Bed was great (and not broke down) The room attendants did a wonderful job keeping up with our desire for fresh towels and coffee pods!The beach attendants were great!They set us up with towels and an umbrella , quickly and with a pleasant smile!.. and that includes the restaurant steward working the beach.The pool area was perfect,although it could have used a few more chairs.Thankfully, the pool area music was not at club level volume,it was perfect.Front desk staff was incredibly nice and efficient...each time we extended our stay!WELL DONE!
starstarstarstarstar Judy Webb
The location of the hotel was great. Unfortunately wine fest was being set up for later in the week so direct access to the beach was unavailable. This was a BIG reason we chose this hotel. We had to take a long walk AROUND the section of beach that was closed off directly in front of The Sagamore to get to the beach. The pool area was nice and felt recently updated.EVERY bar and restaurant invoice at this hotel has a 20% gratuity added onto it. Some bar staff tried to hide this by just handing a credit card bill to sign at the end of the evening. Asked for the detailed bill and there it was. Good to know before you wind up double tipping. The room was musty! Decor was dated (who paints hallways black in Florida??) The room did not feel like it had been cleaned thoroughly, the mirrors were dirty and there was less than half a roll of toilet paper in the bathroom. And while the pool area was great, the bathrooms were messy and uncared for.Door and parking staff were excellent.Not recommended.There is very little value for the price charged here.:(We were disappointed but made the best of our time by enjoying the fabulous view off of our balcony once we were able to figure out how to open the sliding glass doors broken mechanisms.
starstar Bobby Sledd
Great location and good value. Rooms are spacious, booked for my mom visiting from NY. Poolside is very nice. Gonzalo was our pool boy, he was very attentive and even made my date more comfortable, as she prefers speaking in Spanish. Best experience is Water Lion, the great wine bar in the lobby, my new favorite local bar.
starstarstarstar Steven Wilson
Wow! Excellent service! All the staff was very accommodating! Our room was clean and comfortable! The entire hotel was clean! Shout out to Melvin and Carlos and Bruce! Also the kitchen staff! We were very pleased with our stay! We will be back!
starstarstarstarstar Cheryl Beaufort
Excelente ubicación a metros de la Lincoln, pileta climatizada, salida directa a la playa con reposeras gratis, valet parking, habitaciones amplias con heladera, microhondas y pileta. Gimnasio. Muchas obras de arte para admirar. Personal muy atento. Wifi en las habitaciones gratis.
starstarstarstarstar Alejandro Eguinoa Arteaga
Came here for a day resort pass. Very nice and clean outdoor amenities especially pool and cabanas. Friendly and helpful staff. Also, pool water was very warm which made the experience very comfortable.
starstarstarstarstar christine jf
Booking was super easy - fast simple check-in. Friendly staff. Hotel bar is quaint and has chill vibes. The place is immaculately clean, room was comfortable and modern with all the amenities needed. The hotel is located right on the boardwalk/south beach with easy access and walking distance to many great restaurants. Amazing stay, coming back FOR SURE!
starstarstarstarstar moran cohen
Buen hotel la atencion de primera calidad en general lo recomiendo ampliamente
starstarstarstarstar Manuel Barrios
Definitivamente el servicio que nos prestó el personal de este hotel fue excelente y lo recomiendo 💯 % todos fueron muy amables y realmente pasamos un rato agradable. Gracias ☺️
starstarstarstarstar Yrene Sangronis
El check in a las 19 horas tras insistir y hablar con el gerente (un hombre jóven). Con la excusa del covid no hay servicio de ningún tipo.No hay mucamas, no limpian las habitaciones.Muy sucio todo el hotel.Heladera no funcionaba.La recepción de paquetes es MALISIMA!!!! Hay que ir a buscarlos unas 8 veces y cada persona en recepción da una respuesta diferente (lo subimos a su habitación en un rato, debe estar arriba, debe estar en la oficina).En la playa un señor Pete que da las toallas y las sillas con un mal humor siempre. Un día despertó a mi esposo para que se corriera un poco porque le molestaba su silla. Nunca visto.Somos (fuimos) clientes del Sagamore por más de 5 años.A destacar Jessica en el servicio de comida en la playa y la gerente Bianca siempre muy cordial. No volveremos más a ese hotel. Estuvimos alojados del 19 al 24 de marzo 2021.
star Daniela Medolla
En época de pandemia no hay limpieza en la estadía, solo el primer día y a los 7 ds. Hay que pedir toallas y demás aseo. Pero el hotel espectacular y los chicos del From desk espectaculares, muy atentos siempre
starstarstarstarstar Silv Ambo
Destacable: la ubicación y atención personal de recepción. La piscina y salida al mar directa es un plus. La habitación perfecta aunque las camas dobles resultaban un poco pequeñas. El aire acondicionado estaba demasiado fuerte. Relación calidad/precio buena en términos generales y comparando con el resto de la zona. Volvería y lo recomendaría.
starstarstarstarstar Mite Kbza
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