Ótimo hotel! Funcionários atenciosos e de uma limpeza impecável. Voltaria tranquilamente...
starstarstarstarstar Gabi Lima
O hotel tem ótima localização, perto do Carnegie Hall, com quartos tipo estúdio, amplos e com cozinha parcial.
starstarstarstarstar Nilsa S Y Wadt
Hotel de qualidade superior,perto de tudo. Limpeza irrepreensível, pessoal 5 estrelas. Pequeno almoço fraco e caro.
starstarstarstarstar Lourdes Assunção
Ótimas acomodações.Camas confortáveis, Serviço de quarto excelente. Hotel muito bem localizado e funcionários atenciosos.
starstarstarstarstar Marcia Reis
O hotel é bom. O atendimento também. A academia é bem estruturada. Wifi gratuito e funciona bem.
starstarstarstar Lucca LFD
Hotel bom café da manhã incluído , você pode pegar até três coisas eu pegava panquecas (quatro panquecas por vez ) , um donut de chocolate , um croassaint gigante sem nenhum recheio (poderia ter recheio de chocolate mais , fazer o que ) eu também pegava chocolate quente pois na época que eu fui para nova Iorque estava muito frio.
starstarstarstar Diego Pinheiro Corrêa
Melhor lugar para ficar em Nova Iorque.
starstarstarstarstar Andréa Fiaux
Seems to be located in a good area and the staff was excellent, very friendly, personable and professional. Our only issues were that the room was hot even though we turned the heat all the way down, so we opened the windows, just a crack and of course we could hear someone screaming loudly down below which lasted quite awhile (NYC Charm) and finally got to sleep!! We got a good price through TravelZoo and overall was a good choice.
starstarstarstar Chris Wiesel
The room gets 4 stars because I paid for a King size bed suite and got a Queen size bed suite. The good thing about the suite > it was clean, had 2 full bathrooms, and a kitchenette. Plenty of storage space. The only thing missing, service wise, was there was no follow up on their end to make sure you weren't in need of anything. Location was perfect. Walking distance to Central Park, Broadway, and Times Square. Great eateries within walking distance.
starstarstarstarstar Analisa Pettus
The location is great ! Just a couple blocks away from Central Park so my husband enjoyed the morning run. Good distance to theaters by foot and by subway. The staff is friendly. The room was so warm and stuffy and the temperature control didn't work. My big complaining issue is their Hospitality Fee which is $50/ night including tax and they don't even come room cleaning every day. I understand their Green Policy which they only change towels on the floor and don't change sheets. But don't even empty trash cans and I had to see wet towels on the floor which they did not pick up. 2 years ago when we stayed in the same place they had the Green Policy but at least they picked up towels from the floor and emptied cans. Could have called the front desk but we came back the evening and didn't feel like bothering. Still feel like ripped off. Room#2206
starstarstar Sachiko Tuttle
Location is great and room was clean. Kitchenette is nice touch.Room was too hot and switches on wall only circulate heat. Staff told us to open window.On the 22nd floor then we couldn't get the window back down. Noisy and hot for two days.Also our light blew outover the table and no one came to fix it so the room
starstar Google User
Great hotel in a great location. It only took 14 minutes to walk to the Richard Rodgers Theatre. Room was spacious and clean, and the bed was comfortable.
My only complaint is the bellhop, Ismael, who was a weird and rude employee. I had simply gone up to you and asked you, "Oh, I'm sorry, is this where I can check in my bags?" You immediately glared at me, said, "Yes," and proceeded to stand there doing nothing. I wasn't quite sure if you were being sarcastic and I was confused when I tried handing my things and you didn't even bother to take it or give me a tag. If I had offended you in anyway, I apologize, and I wish you were vocal if I did something wrong like asking you if you were the correct person to check in my bags. I thought you had a bad day, but you greeted the other guests just fine. Also, the next day, I checked in my bags again and you blatantly ignored me! I didn't say anything because I didn't want to get on your bad side. Fortunately, the other guests, whom you greeted after you turned away from me, pointed to me that I was there first. You didn't greet me, just took my things without saying a word, and immediately greeted the other guests with warmth.
Ismael, you made me feel uncomfortable. What did I do? Did I remind you of an ex? Was it my bad haircut? I complained to my stylist and they couldn't fix it. I wanted to tip you, but oh my god, you were horrible. Stop being weird!
starstarstarstar Dennis Ly
Ficamos 7 dias nesse hotel e adoramos, o lugar é perto de tudo, bem próximo do metrô. Tem ótimo atendimento e segurança. Os quartos são maior que a maioria e tem uma sala com sofá cama, onde duas pessoas dormem juntas e mais a cama de casal no quarto. Dois banheiros lindos. Ficamos em 4 pessoas, dois adultos e duas adolescentes (14 e 18 anos). Tem um mini cozinha com um micro-ondas, frigobar, cafeteira, pia, máquina de lavar louça. Tudo muito lindo e bem organizado. Parecia quarto de hotel chique de filme de época. Não tirei fotos, filmei tudo mas não consegui postar os vídeos do hotel só da vista da janela do hotel. Quando voltar a NYC e tiver disponibilidade de quarto voltarei nesse hotel.
starstarstarstarstar Claudia Calegari Ψ
Las habitaciones muy bien, la recepcionista también dio buen trato, solo los que están de conserjes que es un indio y un afroamericano del turno de la noche tienen un carácter horrible.., no me permitieron dejar mi equipaje siendo el mismo día que me entregarían la habitación y tuve que esperar… no volvería a hospedarme más en ese lugar que no te sientes libre y a todo momento te vigilan como si fueras delincuente
starstar Jesus Ramírez
An enjoyable stay but just scrape a 4 due to some staff members. Probably more a 3.5 but the apartment was very good as was the location. Good quality rooms and fit out. Parquet flooring and 60+inch tvs were nice touches. Bathroom was also great including a tv in the mirror! Just needed somewhere to put shampoo/shower gel in the shower?! Kitchen area was very small but fine for what we needed. Main bed was AMAZING but fold out bed didn’t have proper bedding (and apparently this couldn’t be provided) it was a scratch blanket, a sheet and 1.5 pillows.. literally a half pillow so I don’t think it would be suitable for 4 adults. My biggest bugbear was that you couldn’t see any city lights from the City Lights apparent?! Luckily it was very good in other ways but I expected a bit of a view.. security guards and Bellmen were polite and helpful but one staff member left a real sour taste over the whole stay.. check out I went to speak to the receptionist, I said ‘hello, I need to check out etc. can we leave my bags for the day blah blah’ she (vanka or something along those lines) barely looked up from stapling some paper work and just said ‘if you’re done leave the key in the box’ and ‘talk to bellmen’.. it’s like she was trying to be rude. I had just spent over $1100 on a 3 night stay… a ‘was everything ok/I hope you enjoyed your stay’ would have been nice. My wife noticed it across the reception! Look everyone has a bad day but jeez she is in the wrong job if that is her approach! I know I mention staff in my reviews a lot but it’s because my career is in a customer centric industry and I think it’s important to highlight the impact it has. I would probably advise a stay here though. Annoying not having any reception functions (bar etc.) but is what it is. Cleaner was also nice and polite when asking if we need anything!
starstarstarstar T H
The staff is fine neither good nor bad. Due to covid the amenities left something to be desired. My biggest issue was the room. I don’t think I got one good night of sleep the entire time we were here. To start the pillows are so uncomfortable absolutely zero support. The room itself is outdated, is clean yet feels dirty at the same time. Even though the room has an air control, it does not work, the hotel is controlled by a central unit the hotel controls. Which they must keep at 80 degrees because every night we woke up in pools of sweat. Their solution for this is to just open the window, which sounds fine but then you’re bombarded by the sound of city noise all night long while you’re trying to sleep. Overall, I cannot wait to get home and actually get some rest.
star Victoria Mahr
ubicación idónea, todo cerca habitación bastante grande y bien equipada, recomendable!!
starstarstarstarstar Alex Gaibor
Muy cerca del Central Park, bastantecómodo para llegar a times square y muchos otros sitios más, el hotel tiene las habitaciones muy espaciosas.
starstarstarstarstar Aries Mars
Excelente ubicación, muy bien las habitaciones, de buen tamaño y perfecto mantenimiento. Recomendable, regresaremos pronto.
starstarstarstarstar A T.c.
Great place to stay......❤❤
starstarstarstarstar Pauline Doherty
Excelente hotel, con habitaciones muy cómodas y ubicación inmejorable. El personal muy atento a todo lo que necesitaramos. Teníamos por la reserva de Booking el desayuno incluído para llevar a la habitación y todo riquísimo, súper abundante (en general nos sobraba algo para comer a la tarde). Lo recomiendo!!
starstarstarstarstar Fernanda Ferrero
El hotel tiene una ubicación inmejorable ya que se encuentra se encuentra a solo unas cuadras de Times Square, Central Park y a una de la estación 57th Street. El personal habla con fluidez español y siempre se encuentran atentos a cualquier necesidad que te tengan los viajeros. Las habitaciones son muy comodas y siempre limpias. Cuentan con un frigobar que resulta muy útil y si se tiene suerte de estar en una habitación del piso 15 hacia arriba tendrán una gran vista. Muy recomendable.
starstarstarstarstar Olmo Gonzalez
Buen precio para estar alojados entre la 7ma y Broadway a 2 cuadras del Central Park con conexiones de Bus/Metro para todos lados. Muy buena atención del personal. Habitaciones pequeñas para 3 pero confortables. Sillón cama para el 3er huesped. Generalmente la tarifa del hotel incluyendo desayuno comprende "Grab & Go" que es llevarse a la habitación una determinada cantidad de items para desayunar
starstarstarstar Julián María Frizza
La ubicación del hotel es muy buena. El personal en su mayoría es amable, pero uno de los recepcionistas no fue amable, se nos quedaba viendo de manera despectiva como si estuvieramos pidiendo gratis el hospedaje, mal por ese tipo de actitudes. Por otro lado, por el precio que se paga se esperaria desayuno gratis, pero no, lo cobran. Con respecto a la limpieza, no es muy bueno, en la alfombra ví pequeñas basuras y el tiempo que estivimos hospedados siguieron allí. La habitación asignadano contaba con una buena vista, tienes un edificion enfrente donde te ven los empleados de la empresa. Los muebles y la cocina muy viejas, la regadera del baño estaba tapadapor lo que no salía el agua bien y su posición muy alta, no te ponen cotonetes, pasta de dientes y algodon, como en otro hotel que me hospede anteriormente en NY, pero ponen suficientes toallas, shampoo y cremas, son detalles pero creo que cuentan mucho como parte del servicio. El gym y la sala de negocios muy bien.
starstarstar Norma Quiroz
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