Hotel aconchegante. Quarto e banheiro limpos. A comida também muito boa e atendimento atencioso. A localização não é muito boa. Não saímos pois não havia nada que dava para ir a pé por perto.
starstarstarstar Sammy Mateiro
Adoramos o hotel, a equipe e a infraestrutura! Perfeito pra crianças, excelente café da manha!
starstarstarstarstar Paulo Jardini
Recientemente remodelado y renovado, es un lugar que garantiza una estancia cómoda, placentera y a precios razonables, a pesar de ser un hotel de renombre internacional. Merecido reconocimiento por representar un lugar emblemático en Cali.
starstarstarstar Víctor Díaz
Nice and iconic hotel on the river walk avenue, good service, clean rooms, offers you a nice and warm reception, have 3 different options to have dinner inside the hotel, pool and spa included, near by the west zone where you can find nice people in some bars and restaurants walking distance!
starstarstarstarstar Cesar Piñeros
Las habitaciones son pequeñas pero comodas.. la comida del hotel es espectacular y el protocolo de seguridad es muy bueno
starstarstarstar Dayan Leon
Excelente, lo mejor de lo mejor, solo hace falta que sean pet friendly
starstarstarstarstar Celica Alvarado
The bestplace, the best 👌 food El mejor hotella mejor comida le Daria muchas más estrellas
starstarstarstarstar Mariam Betances
We were expecting way much more from this hotel based on the price and previous experience with Intercontinental in Cartagena.
This hotel needs urgently a remodeling and the stuff at the reception, pool area and restaurant/bar are sadly not as friendly as the security guys are (that’s something to highlight). They are rather rude.
We were waiting for our food and drinks in the restaurant for 90 minutes after ordering (unbelievable!) and then we decided to leave. They also don’t have a proper format where one can write a complaint and I’m sure they won’t even read it.
The pool is only open on Saturdays until 18:00 and Sundays until 17:00, exactly when people want to chill by the pool with some drinks.
If you are expecting a holiday environment, it sadly won’t be in this hotel.
Another remark: the balconies are very dangerous because the fence is very low.
All and all a very poor experience 🤷🏻
starstar L B
The staff and the rooms were phenomenal. I loved staying here!
starstarstarstarstar Ed Turner
Excellent service from the time we checked in until we checked out. I would totally recommend staying here. The food is good the rooms are nice and clean.
starstarstarstarstar Melissa Rodriguez
Excellent service .
The staff was very professional and kind . The best experience ever .
starstarstarstarstar Claudia Lasso
Um excelente hotel. Serviço de classe internacional.
starstarstarstarstar Ivo Ribeiro de Sá
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