The hotel is ok. It's definitley aging. The rooms were clean on the surface but the bathroom had cracks with mildew and there were dead bugs between wall trim. I didn't see any love bugs in the room though. It says it's 12 miles from city center, but it's actually a 35-40 minute drive. Just FYI to anyone wanting to spend most of their time in Nashville. Bathroom is TINY, like others have said. Room was super humid the whole time like the AC wasn't working well. Staff was great though.
starstarstar Elizabeth Smith
The hotel is ok. It's definitley aging. The rooms were clean on the surface but the bathroom had cracks with mildew and there were dead bugs between wall trim. I didn't see any love bugs in the room though. It says it's 12 miles from city center, but it's actually a 35-40 minute drive. Just FYI to anyone wanting to spend most of their time in Nashville. Bathroom is TINY, like others have said. Room was super humid the whole time like the AC wasn't working well. Staff was great though.
starstarstar Elizabeth Smith
The hotel is ok. It's definitley aging. The rooms were clean on the surface but the bathroom had cracks with mildew and there were dead bugs between wall trim. I didn't see any love bugs in the room though. It says it's 12 miles from city center, but it's actually a 35-40 minute drive. Just FYI to anyone wanting to spend most of their time in Nashville. Bathroom is TINY, like others have said. Room was super humid the whole time like the AC wasn't working well. Staff was great though.
starstarstar Elizabeth Smith
O café da manhã era bom, não era ótimo. Não posso falar com as atrações circundantes, pois esta foi apenas uma pistola para nós durante a noite. O quarto era bom, limpo e grande. Pude ver que este é um lugar confortável para ficar por um período prolongado de férias.
starstarstarstarstar Jacob
El desayuno era bueno, no genial. No puedo hablar con las atracciones de los alrededores, ya que esto fue solo una pistola para nosotros por la noche. La habitación era bonita, limpia y grande. Pude ver que este es un lugar cómodo para quedarse durante unas vacaciones prolongadas.
starstarstarstarstar Jacob
Breakfast was good, not great. Can't speak to surrounding attractions as this was just a pistol for us for the night. The room was nice, clean and large. I could see this being a comfortable place to stay for an extended vacation.
starstarstarstarstar Jacob
Tive dificuldade em escolher um hotel para nossa visita a Hendersonville. Era difícil dizer pelas fotos dos hotéis da região qual era o melhor. NÃO escolha este hotel! O hotel originalmente reservado para quatro noites, mas check-out mais cedo para encontrar um novo hotel. É um hotel antigo e mostra. Os quartos são escuros e sombrios. A banheira / chuveiro combos eram nojentos. E acredite nas críticas que falam do cheiro do ar condicionado. Cada vez que isso acontecia, um bolor abafado enchia a sala. Eu me senti nojento desde o momento em que conversamos. Gallatin tem um Hilton Garden Inn novinho em folha. Vá lá.
starstar Tera
Primeira vez hospedado no Hyatt! Normalmente eu fico no Marriott e Hilton, mas eles foram extremamente caro durante o meu tempo em Nashville. Oportunidade perfeita para experimentar e talvez adicionar o Hyatt à minha rotação de lugares para ficar.Eu estava animado para chegar por esse motivo, a recepção foi extremamente amigável e quando entrei na sala adorei o layout! Definitivamente me vi ficando em mais locais. Isso foi até a primeira noite. Eu me enrolei na cama e imediatamente percebi como a cama era dura. Tentei ao máximo adormecer, mas tudo o que consegui foi uma dor nas costas. Por fim, tirei a roupa da cama e, em vez disso, dormi no sofá.Foi muito bizarro dormir no sofá quando estou pagando $ 120 por noite! Mas pelo menos era confortável o suficiente para eu dormir.Na noite seguinte, tentei dormir novamente, pensando que talvez estivesse sendo dramático demais sobre a situação. Não! O mesmo problema. Minhas costas começaram a doer e foi de volta ao sofá que voltei.Também fiquei desapontado porque a máquina de gelo estava fora de serviço. Foi bem na década de 90 durante a minha estadia e o refrigerante no meu carro estava quente. Minha opção mais rápida foi correr água fria sobre as latas.Por último, os artigos de toalete me surpreenderam. Marriott tem Paul Mitchell. Hilton tem Neutrogena. Hyatt tem o que parecia ser uma marca de hotel econômico.Agora, não me entenda mal, adorei o layout. Parecia ter uma cozinha, escritório, quarto e banheiro, tudo em um. O quarto era MUITO espaçoso e a mesa era muito boa para fazer o trabalho de negócios (no entanto, uma das tomadas não funcionava) - poltrona reclinável muito confortável. Eu gostava de experimentar uma marca diferente, mas a cama desconfortável e os problemas que não tenho no Marriott ou Hilton foram um obstáculo para mim. No futuro, continuarei a alternar entre M e H!
starstarstar Acacia Willey
É um bom hotel. A equipe foi ótima. O quarto em que fiquei era limpo. O preço de 1 noite era normal.Eles oferecem café da manhã gratuito. Nada extravagante, mas decente o suficiente para você começar o dia.
starstarstarstar Mike B
Es un buen hotel. El personal fue genial. La habitación en la que me alojé estaba limpia. El precio por una noche estuvo bien.Ofrecen desayuno gratis. Nada lujoso, pero lo suficientemente decente para comenzar el día.
starstarstarstar Mike B
I struggled to choose a hotel for our upcoming visit to Hendersonville. It was hard to tell by the photos of the hotels in the area which was better. DO NOT choose this hotel! We originally booked for four nights but checked out early to find a new hotel. It is an older hotel and it shows. The rooms are dark and dingy. The bath/shower combos were disgusting. And believe the reviews that talk about the smell from the air conditioner. Every time is turned out muggy mold filled the room. I felt disgusting from the moment we talked in. Gallatin has a brand new Hilton Garden Inn. Just go there.
starstar Tera
First time staying at Hyatt! Typically I stay at Marriott and Hilton, but they were massively overpriced during my time in Nashville. Perfect opportunity to try and perhaps add Hyatt to my rotation of places to stay.
I was excited to arrive for that reason, front desk was extremely friendly and when I walked into the room I loved the layout! Definitely saw myself staying at more locations. That was until the first night. I curled into bed and instantly noticed how hard the bed was. I tried my hardest to fall asleep, but all I was accomplishing was a sore back. Eventually I stripped the bed and slept on the couch instead.
It felt real bizarre to sleep on the couch when I’m paying $120 a night! But at least it was comfortable enough for me to sleep.
The next night I tried the bed again, thinking perhaps I was being too dramatic about the situation. Nope! Same issue. My back started to ache and it was back to the couch I went.
I was also disappointed that the ice machine was out of order. It was well into the 90s during my stay and the soda in my car was warm. My quickest option became running cold water over the cans.
Lastly, the toiletries surprised me. Marriott has Paul Mitchell. Hilton has Neutrogena. Hyatt has what felt like a budget hotel brand.
Now don’t get me wrong, I loved the layout. It felt like having a kitchen, office, bedroom, and bathroom all in one. The room was VERY spacious in size and the desk was real nice for getting business work done (however one of the outlets didn’t work) - very comfortable recliner. I enjoyed trying a different brand, but the uncomfortable bed and issues that I don’t have at Marriott or Hilton were a deal breaker for me. In the future I’ll continue to rotate between M & H!
starstarstar Acacia Willey
It's a nice hotel. The staff was great. The room I stayed in was clean. The price for 1 night was okay.
They offer free breakfast. Nothing fancy but decent enough to get you going for the day.
starstarstarstar Mike B
Meu marido e eu somos membros do Hyatt. Quando viajamos, olhamos automaticamente para fazer a reserva lá. Bem, este foi um grande erro desta vez. Ao entrar em nosso quarto, percebemos que o tapete estava manchado e gasto. Então percebemos que a pia da cozinha parecia ter secado comida e gordura. Eu então comecei a verificar o banheiro ... este era o pior de tudo. Havia cabelo por todo o chão, havia uma mecha de cabelo bem ao lado do banheiro, o chuveiro tinha fios de cabelo nele. Por último, mas não menos importante, o banheiro parecia pertencer a um banheiro público! Ficamos tão enojados. Ligamos e falamos com a recepção, fomos informados de que eles não tinham ninguém para limpar o quarto, mas ela tinha três outros quartos que ela poderia nos mostrar. Quando ela subiu para o quarto, pensamos que ela gostaria de olhar para o quarto, mas ela não se mostrou preocupada. Minha opinião é que eles podem ter esse problema com frequência! Ela começou a nos levar para os outros quartos e nenhum deles parecia ter sido limpo! Nem é preciso dizer que, embora eu e meu marido estivéssemos exaustos e só quiséssemos ir a algum lugar e relaxar, fizemos o check-out! Fiquei tão enojado que senti que precisava de um banho de apenas estar no hotel! Eu tirei fotos, mas não tenho certeza de como fazer o upload.
star Nay H
Um bom lugar para ficar! Limpo, bem conservado e a equipe foi muito simpática até agora. Eu recomendo para quem quer ficar na área.
starstarstarstarstar Michael Benedict
My husband and I are Hyatt members. When traveling we automatically look to book there. Well this was a big mistake this time. Upon walking into our room we noticed that the carpet was stained and worn. Then we noticed that the sink in the kitchen area looked as if it had dried up food and grease in it. I then proceeded to check out the bathroom…this was the worst of it all. There was hair all over the floor, there was a clump of hair right next to the toilet, the shower had strands of hair in it. Last but not least the toilet looked like it belonged in a public rest room! We were so disgusted. We called down and spoke with the front desk, we were told that they didn’t have anyone to clean the room but she had 3 other rooms that she could show us. When she came up to the room we thought she would want to look at the room but she did not act concerned. My take on it is that they may have this problem often! She proceeded to take us around to the other rooms and none of them looked as if they had been cleaned! Needless to say although my husband and I were exhausted and just wanted to get somewhere and relax, we checked out! I was so disgusted I felt like I needed a shower from just being in the hotel!I did take pics but I’m not sure how to upload them.
star Nay H
A nice place to stay! Clean, well maintained and the staff has been very friendly so far. I'd recommend to anyone staying in the area.
starstarstarstarstar Michael Benedict
Localização tranquila, quartos espaçosos, cama confortável (carrego meu próprio travesseiro), ducha potente e grande. Nosso quarto não tinha micro-ondas, o que eu sempre prefiro. No final das contas, não precisamos de um. O café da manhã era muito saboroso, incluindo o pão de milho (uma novidade, mesmo com minhas longas viagens); assentos confortáveis para o café da manhã. Pessoal muito profissional e amigável.
starstarstarstar Donna Strong
Quiet location, spacious rooms, comfortable bed (I carry my own pillow), powerful and large shower.Our room didn't have a microwave, which I always prefer.As it turned out, we didn't need one.Breakfast was very tasty, including the cornbread (a first, even with my extensive travels); comfortable breakfast seating.Staff very professional and friendly.
starstarstarstar Donna Strong
Excelente hotel.
starstarstarstarstar Alberto Buitrago Prieto
Excelente servicio comodidad y mucha empatia de los empleados
starstarstarstarstar Gabriel Romero
Lindo el hotel Higiene total buen servicio habitaciones super cómodas lo recomiendo.
starstarstarstarstar Guillermo Cermeño
La habitacion estaba limpia pero habia mucho ruido.
starstarstar Lillian Loza
Un buen hotel. Los quarts y servicio fueron buenos. Pero el desayuno podría ser un poquito mejor porque no tenían ni un ofrecimiento de huevos o carne!
starstarstarstar NinjaDO
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