Not only is the location of this hotel super convenient to anything in Nashville, the staff was amazing. I felt welcomed and taken care of. I came for work, so a quiet, clean hotel was very important to me and they delivered. I was that guest who needed things like towels late at night and Brandon was always more than willing to help. I’d definitely recommend this place to anyone looking for a great place to stay in Nashville, no matter the reason for your trip! I will definitely be staying here again the next time I’m in town.
starstarstarstarstar Madison Bolin
I had to stay in Nashville because my husband was in Vanderbillt and we live an hour and half away. My cousin booked this hotel for me for 2 nights. I have had to add 2 more nights as his hospital stay extended. I have a very clean , spacious and comfy room. It is close to Vanderbilt, restaurants and grocery. The best part of my stay was the staff the night I checked a young man was working the desk. He went above and beyond to cater to my needs. Then as the days went on I needed some things done. The General Manager Ty Ivory went ABOVE AND BEYOND to help me with anything I needed. This staff has made a terrible week so much easier and comfortable. And my rate was unbelievably reasonable. THANK YOU FOR EVERYTHING!
starstarstarstarstar Tonya Reed
EXTREMELY unprofessional. I originally had a five star review posted because I was in love with this hotel. This hotel's staff is BEYOND racist and rude to their clients. I was denied a towel by one of the staff members after waiting one thirty minutes. There were plenty clean because you can see them on the other side of the door that she came out of. The manager is very nice, however she most definitely puts her employees before her customers. My boyfriend and I were nothing but nice and giving to EVERY single staff member but in the end ended up getting screwed over. I could go on for days with the issues this hotel has.
star Marcella Tricomi
I was pleasantly surprised at how nice this hotel was! The room and bathroom were very clean, spacious and classy. The bed was really nice, clean white sheets and comfortable. And the front desk staff was amazing! There were a few things I'd forgotten and some other things I needed and they were more than happy to help me with everything! And a HUGE shout out to Rickey, he was 1,000% more than amazing. He was so happy, thoughtful and kind and the ESA is very lucky to have him as their employee. Thanks for everything, we will DEFINITELY be returning in the future! ❤😊
starstarstarstarstar Natural Beauty
I never stayed at extended stay, usually choose bigger hotels although this time it was convenient location. I ll tell you that from the check in through our stay LEON was not only courteous and professional but very accommodating for my kids and us as well. He deserves a recognition for making such great difference for guests stay!! Way to go Leon!!
starstarstarstarstar Marlena
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