We absolutely loved our stay at Casa Tortugas. Compared to the large, sterile all-inclusive resorts in Cancun’s hotel zone, this small boutique hotel offered a much more authentic and Mexican experience. Family owned and operated, Alex and his parents were lovely hosts and we felt so welcome and at home.The room was incredibly large and spacious, and the kitchen was fully equipped with everything that we needed (not one of those ‘kitchenettes’ that has nothing!). We also loved that we had our own purified water dispenser in the room, and there were no small single-use plastic bottles. We were lucky to have an incredible view over the pool and lagoon area from our room, with large glass doors that completely retracted, creating an indoor/outdoor feeling in our room.The pool is of course the hero of the property and it is as good as the photos! We had pretty miserable weather during our visit, but we still loved swimming in the pool and admiring the beautiful view. You can’t miss their rooftop area, which opens around 5pm most nights for sunset. They have a fully stocked bar selling cocktails and other drinks, and it was the perfect way to end the day. Oh and I can’t forget all the stunning tiles and design features around the property - this was my favourite part and no matter where in the house you were, there was a beautiful detail to enjoy! Thankyou to Alex and his family for an amazing stay - we couldn’t recommend Casa Tortugas more highly!
starstarstarstarstar Sally Rodrick
Lugar pra vc se sentir em casa com conforto e tranquilidade .
starstarstarstarstar Aroldo Lima
We absolutely loved our stay at Casa Tortugas. Compared to the large, sterile all-inclusive resorts in Cancun’s hotel zone, this small boutique hotel offered a much more authentic and Mexican experience. Family owned and operated, Alex and his parents were lovely hosts and we felt so welcome and at home.
The room was incredibly large and spacious, and the kitchen was fully equipped with everything that we needed (not one of those ‘kitchenettes’ that has nothing!). We also loved that we had our own purified water dispenser in the room, and there were no small single-use plastic bottles. We were lucky to have an incredible view over the pool and lagoon area from our room, with large glass doors that completely retracted, creating an indoor/outdoor feeling in our room.
The pool is of course the hero of the property and it is as good as the photos! We had pretty miserable weather during our visit, but we still loved swimming in the pool and admiring the beautiful view. You can’t miss their rooftop area, which opens around 5pm most nights for sunset. They have a fully stocked bar selling cocktails and other drinks, and it was the perfect way to end the day. Oh and I can’t forget all the stunning tiles and design features around the property - this was my favourite part and no matter where in the house you were, there was a beautiful detail to enjoy! Thankyou to Alex and his family for an amazing stay - we couldn’t recommend Casa Tortugas more highly!
starstarstarstarstar Sally Rodrick
Este hotel está perfeitamente localizado, na bela lagoa e em frente à Playa Tortuga. Está perto o suficiente dos principais centros de Cancun (15 a 20 minutos a pé), mas longe o suficiente para ser calmo, tranquilo, relaxante e tudo o que você poderia querer para umas férias longe do caos! Alex e sua família foram muito prestativos durante toda a nossa estadia - reservaram reservas, táxis e forneceram todas as informações necessárias para fazer o teste antes da partida. Tudo era tão lindo. É o destino perfeito para uma escapadela relaxante em Cancun! Eu não posso recomendar este hotel boutique absolutamente lindo o suficiente! Muito obrigado Alex e família!!! Nós voltaremos :)
starstarstarstarstar Kelly Cicchese
Excellent place to stay with a friendly family that runs it. It's away from the main strip so it's calmer and more peaceful but also only a cheap five minute bus ride to get there.The rooms are like small apartments and are huge with everything you need
starstarstarstarstar Antonio Zullo
This hotel is perfectly located, right on the beautiful lagoon and across the street from Playa Tortuga. It’s close enough to the major hubs of Cancun (15-20 min walk) but far enough away for it to be quiet, peaceful, relaxing, and everything you could want for a vacation away from the chaos! Alex and his family were so helpful throughout our stay - booked reservations, taxis, and provided all necessary info for getting tested before departure. Everything was so lovely. It’s the perfect destination for a relaxing Cancun getaway! I can’t recommend this absolutely beautiful boutique hotel enough! Thank you so much Alex and family!!! We will be back :)
starstarstarstarstar Kelly Cicchese
Infelizmente não está à altura do preço pago. Se tivesse sido metade do preço, eu não reclamaria por um segundo.Pontos positivos: equipe muito simpática, vista linda, hotel lindo por fora e nas áreas comunsContras: banheiro médio com cortina de chuveiro, geladeira barulhenta, sem café da manhã (vender cafés seria uma grande vantagem), sem serviço de bar, sem chuveiro na piscina, depósito de chave / passe (primeira vez que somos solicitados a fazer isso durante a estadia), nem as camas arrumadas entre as 2 noites (esta acção, mesmo sendo totalmente inútil, foi sempre feita durante os nossos 15 dias de férias em hotéis muito mais baratos), uma cama adicional que havíamos pedido e que tinha sido prometida não foi implementado. A piscina de borda infinita não transborda por falta de água: perguntamos se há algum problema: nos dizem que tudo vai dar certo, que também veremos as fontes funcionando e que é magnífico: não vimos nada.
starstarstar Guillaume Auzac
Um bom lugar para ficar, mas definitivamente não pode ser chamado de hotel 5 estrelas.Prós: - vista incrível, uma das melhores que já tivemos - anfitriões muito acolhedores, muito prestativos, sempre sorrindo - há uma bela piscina lá fora - interior muito agradável, quartos espaçososContras: - se você gosta de tomar banhos longos e quentes, não seria possível, pois os quartos têm tanques de água pequenos, e que ficam sem água quente rapidamente e você precisa esperar até que ela aqueça novamente - não havia chá ou café na cozinha, que na minha opinião são necessidades básicas hoje em dia - precisávamos pedir uma geladeira separadamente, para que eles pudessem lhe dar tudo, mas você precisa pedir - no banheiro, tínhamos apenas um pequeno frasco de xampu (para uso único) e meio rolo de papel higiênico, que foi finalizado no dia seguinte e não havia papel extra - a limpeza é uma vez a cada três dias, o que na minha opinião não é suficiente - estávamos de carro, então não foi um problema para nós, mas se você não tiver carro, o local fica longe de qualquer restauranteNo geral, tivemos uma experiência agradável, mas na minha opinião você paga principalmente pela bela vista.
starstarstar Iryna Bondarenko
Muy recomendado si quieres huir de los mega hoteles. Una buena opción.
starstarstarstarstar Juanca Hurtado
A nice place to stay, but definitely can not be called a 5-star hotel.
Pros:
- amazing view, one of the best we ever had
- very welcoming hosts, very helpful, always smiling
- there’s a nice swimming pool outside
- very nice interior, spacious rooms
Cons:
- if you like to take long hot showers, it would not be possible, as rooms have small water tanks, and which run out of hot water pretty quickly and you need to wait till it heat up again
- there was no tea or coffee in the kitchen, which in my opinion are basic necessities nowadays
- we needed to ask for a fridge separately, so they can give you everything, but you need to ask for it
- in the bathroom we had only one small shampoo bottle (for one time use) and half roll of toilet paper, which was finished the next day and no extra paper was there
- the cleaning is once in three days, which in my opinion is not enough
- we had a car, so it was not a problem for us, but if you don’t have a car, the place is far away from any restaurants
Overall we had a nice experience, but in my opinion you mainly pay for the beautiful view.
starstarstar Iryna Bondarenko
Este lugar é realmente especial. Quartos limpos, vistas deslumbrantes. Tivemos uma viagem perfeita aqui com nosso filho de 7 anos. Praia fica do outro lado da rua. Todas as atrações turísticas estão ao alcance do braço, mas voltar para casa neste lugar sereno sempre foi minha parte favorita do dia. Cristina, seu filho Alex e toda a família foram anfitriões excelentes. Gostaria que pudéssemos ter ficado mais tempo. 5 estrelas não são estrelas suficientes.
starstarstarstarstar Sam Bathrick
Este é um lugar incrível e bonito para ficar. O pôr do sol do outro lado da lagoa é algo para se ver! Os quartos eram lindos e poder ter um pequeno fogão de convecção para preparar o café da manhã e lanches tarde da noite foi incrível!Para a equipe ... todos lá foi incrível de dar recomendações para configurar reservas Alex foi nosso principal ponto de contato e foi incansável em seus esforços para tornar a nossa estadia tudo o que queríamos. Todos os outros foram fantásticos, atenciosos e gentis. Recomendaria totalmente para qualquer pessoa.Isle mujeres porto, bares de praia e ponto de ônibus do outro lado da rua!
starstarstarstarstar Zack Gerber
The Almeda family are the most genial hosts. Their hospitality and passion is evident from the moment you arrive. Highlights of our stay included stunning sea views, memorable sunsets and a generous infinity pool overlooking the lagoon. This condo hotel is ideal for independent travellers offering spacious and comfortable rooms, mini kitchens and strong wifi with Netflix access via smart TVs. Experience great local restaurants including Rino Italian , La Bamba Mexican seafood and Serina Raw fish bar all via a short bus journey from outside the door. Managed to combine a relaxing holiday with some affordable necessary dental work perfectly ! Go there
starstarstarstarstar Robert Walshe
This is an incredible and beautiful place to stay. The sunsets across the lagoon are something to behold!The rooms were gorgeous and being able to have a little convection stove top to cook up breakfast and late night snacks was awesome!Onto the staff...everyone there was incredible from giving reccomendations to setting up reservations Alex was our primary point of contact and was tireless in his efforts to make our stay everything we wanted. Everyone else was fantastic, caring and kind. Would totally recommend for anyone.Isle mujeres port, beach bars and bus stop just across the street!
starstarstarstarstar Zack Gerber
This place is truly special. Clean rooms, gorgeous views. We had a perfect trip here with our 7 year old son. Beach is just across the street. All the tourist attractions are within arm’s reach but coming home to this serene place was always my favorite part of the day. Cristina, Her son Alex, and the whole family were just superb hosts. Wish we could have stayed longer. 5 stars isn’t enough stars.
starstarstarstarstar Sam Bathrick
Este lugar é um paraíso absoluto. Se procura fugir do turismo e do 'tudo incluído' visto, então este é o local para si. É uma joia tão escondida e em uma lagoa tranquila. Eu gostaria de ter descoberto sobre este lugar antes. Eu definitivamente estarei de volta. Christina e Alex foram tão complacentes e amigáveis que foi como serem recebidos em sua casa. Minha irmã e eu adoramos, tiramos tantos vídeos e fotos lindos aqui. Além disso, os quartos são super espaçosos e as camas são muito confortáveis! Muito obrigado Christina e Alex, estaremos de volta!
starstarstarstarstar Stephanie Swail
This place is absolute paradise. If you are someone looking to get away from the touristic and 'all inclusive' seen, then this is the place for you. It's such a hidden gem, and on a quiet lagoon. I wish I found out about this place before. I definitely will be back. Christina and Alex were so accommodating and friendly, it was like being welcomed into their home. My sister and I loved it, we took so many beautiful videos and photos here. Also, the rooms are super spacious and the beds are so comfortable! Thank you so so much Christina and Alex, we will be back!
starstarstarstarstar Stephanie Swail
Excelente atencion y comodas instalaciones
starstarstarstarstar Nelly Johnson Canales de Soto
Excelente lugar muy lindo y acogedor muy cerca de playa tortugas y acceso a locomocion muy cercana. La casa es muy calidad y sobretodo muy espaciosa decoradacion muy agradable sin duda alguno visitaria y hospedaria de nuevo en este lugar saludos.Excellent very nice and cozy place very close to Tortugas beach and access to very close locomotion. The house is very quality and above all very spacious, very nice decoration, without a doubt, I would visit and host again in this place.
starstarstarstarstar Arturo Medina
Una pasada de hotel! Simplemente perfecto, desde la atención de los dueños a las habitaciones o zonas comunes. Una opción perfecta para huir de los megahoteles de cancún
starstarstarstarstar J M S
Buen lugar, una vista fantástica!
starstarstarstarstar Francisco Abello
Bueno te lo recomiendo
starstarstarstarstar Jose Guzman
Excelente como en casa
starstarstar María Eugenia Romo Enríquez
Exelente lugar.
starstarstarstarstar Daniel Schaab
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