No era lo esperado ,desde que llegamos fueron inconvenientes,no habia quien atendiera el parqueadero,no había agua caliente,la cama estaba súper dura y nos tocó pedir cambio de habitación ,la tarjeta para abrir la habitación nunca servía,el baño no estaba aseado,el desayuno siempre era el mismo...terminé decepcionada totalmente de escojer el hotel...
starstar Poly Solano
Booked 3 nights, stayed 1 and wanted to change hotel as it advertises a gymnasium, and it's a tiny hut on the roof level, sad, extremely hot badly looked after and inadequate. The junior Suite was noisy, towels are below standard, and the bath was not cleaned one day. They refused to refund me for 2 nights I did not want to stay as they said it was because I booked through booking. Com. And booking. Com customer service is probably inexistent as I tried to contact them too but did not receive a reply. The water in their swimming pool is torbid and murky.. I would certeavoid this place next time and for the rest of my life.
starstar Massimo Marinoni
Hotel cómodo y buen servicio deficiencia en la ducha poca agua y agua solo caliente con el calor q hace aquí nada q ver.
starstarstarstar Felipe Gomez
Hotel cómodo y buen servicio deficiencia en la ducha poca agua y agua solo caliente con el calor q hace aquí nada q ver.
starstarstarstar Felipe Gomez
No era lo esperado ,desde que llegamos fueron inconvenientes,no habia quien atendiera el parqueadero,no había agua caliente,la cama estaba súper dura y nos tocó pedir cambio de habitación ,la tarjeta para abrir la habitación nunca servía,el baño no estaba aseado,el desayuno siempre era el mismo...terminé decepcionada totalmente de escojer el hotel...
starstar Poly Solano
Booked 3 nights, stayed 1 and wanted to change hotel as it advertises a gymnasium, and it's a tiny hut on the roof level, sad, extremely hot badly looked after and inadequate.
The junior Suite was noisy, towels are below standard, and the bath was not cleaned one day. They refused to refund me for 2 nights I did not want to stay as they said it was because I booked through booking. Com. And booking. Com customer service is probably inexistent as I tried to contact them too but did not receive a reply. The water in their swimming pool is torbid and murky.. I would certeavoid this place next time and for the rest of my life.
starstar Massimo Marinoni
El peor hotel que me he quedado. La atención terrible, tuvimos muchísimos problemas con las personas que atendían y muchos huéspedes tenían muchas quejas a la misma vez que nosotros y en ningún momento resolvieron nuestros problemas.Las personas en la recepción sumamente groseras, terrible atención en todo sentido. El check in duramos 4 a horas y para el check out fueron 3 horas.
star Valentina Alvarez Sanabria
El peor hotel que me he quedado. La atención terrible, tuvimos muchísimos problemas con las personas que atendían y muchos huéspedes tenían muchas quejas a la misma vez que nosotros y en ningún momento resolvieron nuestros problemas.Las personas en la recepción sumamente groseras, terrible atención en todo sentido. El check in duramos 4 a horas y para el check out fueron 3 horas.
star Valentina Alvarez Sanabria
Achei um hotel muito bom, sua localização central e perto de restaurantes, eles têm um serviço muito bom. O quarto que recebi era impecável e espaçoso, a área da piscina é muito espaçosa, mas o melhor foi o café da manhã, que é um dos mais completos buffet que já comi. eu com certeza ficaria de novo.
starstarstarstarstar Gerlis Alvarez Cardona
Me pareció un muy buen hotel, su ubicación centrada y cerca a restaurantes, tienen muy buena atención. La habitación que me tocó estuvo impecable y espaciosa, el espacio de la piscina es muy amplio pero lo mejor fue el desayuno que es uno de los más completos tipo buffet que he comido. Sin duda volvería a hospedarme.
starstarstarstarstar Gerlis Alvarez Cardona
Tudo foi maravilhoso, muito recomendado principalmente a atenção da atenciosa recepcionista Lina.
starstarstarstarstar Elixir Sama
Todo fue maravilloso, súper recomendado en especial la atención de la recepcionista Lina muy atenta.
starstarstarstarstar Elixir Sama
Informei a recepção quando saí. Eu perguntei ao inserir toalhas de mão, eles prometeram trazê-las e quando eu as pedi novamente, eles informaram que devido à "alta" ocupação eles não tinham reservas. À noite e a partir da 1 da manhã reclamei do barulho de um quarto vizinho e eles avisaram que ligariam. Então fiquei sem resultados ligando de hora em hora até as 4 da manhã, sem resultados. Às 5 da manhã eles não responderam mais. O café da manhã medíocre e digo isso porque Voltei para aquele hotel por causa da minha boa experiência anos atrás. Acho que não vou voltar. Esperançosamente, eles melhoram. Eu realmente esperava uma resposta à minha reclamação na recepção.
starstarstar Olavo Escorcia
Lo informé en recepción al salir. Pedí al entrar toallas de mano, prometieron subirlas y al volver a pedirlas, informaron que por la "alta" ocupación no tenían reservas. En la noche y desde la 1 de la mañana me quejé del ruido de una habitación vecina e indicaron que llamarían. Así estuve sin resultados llamando cada hora hasta las 4 am, sin resultados. A las 5 am ya no contestaron. El desayuno mediocre y lo digo porque volví a ese hotel por mi buena experiencia años atrás. No creo que vuelva. Ojalá mejoren. En verdad esperaba una respuesta a mi queja en recepción.
starstarstar Olavo Escorcia
La atención es excelente, el personal es muy amable y eficiente. Las instalaciones son lindas y muy cómodas. Recomendado totalmente!
starstarstarstarstar María Alejandra Ramírez Gutiérrez
Excelente serviço e qualidade de preço. A equipe é muito simpática e o lugar confortável. Perto de "la troja" é muito bom. Eu voltaria lá muitas vezes.
starstarstarstarstar Daniel
Excelente servicio y calidad de precio. El personal es muy amable y el lugar cómodo. Cerca de "la troja" es muy bueno. Volvería muchas veces ahí.
starstarstarstarstar Daniel
Super
starstarstarstarstar Rosemary Jimenez
Love it
starstarstarstarstar Efren David
Good hotel and excellent restaurant. Staff were very attentive.
starstarstarstarstar Derreck
i am so happy i had a chane to experience this beautiful hotel
starstarstarstarstar Osamwaru
Not bad. Needs more improvent. Good food and well done to the receptionists and bell boy
starstarstarstar Johannah Brown
This is a very nice, elegant and attractive hotel for the eyes. One can rest in such a comfortable place for a long time without fear of being bored. The decoration is very clean and simple, which gives a pleasant feeling of cleanliness and depth. In the hotel you can opt for a day at the pool and enjoy a moment of relaxation without registering for one night. The hotel is very close to a famous and busy point in Barranquilla called La Troja, so if you want to have a time of music and fun you can get there and live the true atmosphere of the city. The Atrium Plaza is located in a central point of the city, near an important vehicular artery, therefore, you will not run out of transportation.
starstarstarstarstar Ferny Simancas
The hotel is well located, has a pool i have been staying since last 4 years, since, the new administration came in 2018, the hotel is downgrading needs lots of maintenance, my last stay did not have hot water even after they changed my room. Some ACs have changed others still need to be changed. Hope the administrator reads this. Thums up to the boys at reception.
star Glenn Solomon
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